Frequently Asked Questions
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed to meet different team sizes and project needs. For details, visit Hygraph's pricing page.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Sign up here.
What does the Growth plan cost and what does it include?
The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Get started here.
What is included in the Enterprise plan?
The Enterprise plan offers custom pricing and includes custom limits on users, roles, entries, locales, API calls, components, and more. It also features scheduled publishing, dedicated infrastructure, global CDN coverage, 24/7 monitoring, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Try for 30 days or request a demo.
Is there a free trial or developer account available?
Yes, Hygraph offers a free forever developer account and a free API playground, allowing users to start immediately without time-consuming onboarding. Sign up here.
Features & Capabilities
What are the key features of Hygraph?
Hygraph offers GraphQL-native architecture, content federation, flexible content modeling, advanced digital asset management, rich editorial features, batch operations, custom roles, global CDN, SEO optimization, and robust security/compliance. Learn more.
Does Hygraph support GraphQL APIs?
Yes, Hygraph provides multiple GraphQL APIs, including Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. See API documentation.
What integrations are available with Hygraph?
Hygraph integrates with digital asset management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDK, REST, and GraphQL. Explore more in the Marketplace and documentation.
How does Hygraph handle digital asset management?
Hygraph provides advanced DAM capabilities, including global asset CDN, SEO-optimized management, and integrations with leading DAM providers. Learn more.
What performance benefits does Hygraph offer?
Hygraph delivers high-performance endpoints for low latency and high read-throughput, actively measures GraphQL API performance, and provides optimization advice. See the blog post and GraphQL Report 2024.
What technical documentation is available for Hygraph?
Hygraph offers extensive technical documentation, including API reference, schema components, references, webhooks, and AI integrations. Access all resources at Hygraph Documentation.
Does Hygraph support localization and multi-language content?
Yes, Hygraph supports localization and locale-based publishing, enabling content teams to deliver material in many languages. This is highlighted in customer reviews and case studies. See case studies.
What editorial and collaboration features does Hygraph provide?
Hygraph offers a rich editing interface, batch operations, custom roles, stages, bulk operations, commenting, assignment workflow, and collaboration tools for independent content publishing. Learn more.
How easy is it to set up and use Hygraph?
Hygraph is noted for its intuitive UI and ease of setup. Non-technical users can start using it right away, and structured onboarding/training resources are available. Try Hygraph.
Competition & Comparison
How does Hygraph compare to Strapi?
Hygraph offers advanced GraphQL capabilities, flexible content modeling, integrated global CDN, and rich editorial features, outperforming Strapi in complex content interactions, scalability, and built-in validations. Strapi requires more setup and relies on external plugins for some features. See detailed comparison.
What makes Hygraph a premier alternative to Strapi?
Hygraph stands out for its adaptability in innovative digital projects, advanced GraphQL, flexible content modeling, integrated CDN, and robust security/compliance. It is recognized for ease of implementation and scalability. See G2 report.
How does Hygraph's content federation differ from Strapi?
Hygraph enables content federation by integrating multiple data sources without duplication, ensuring consistent delivery. Strapi does not explicitly mention content federation capabilities. Learn more.
What are the strengths of Hygraph for engineering teams compared to Strapi?
Hygraph offers native GraphQL APIs, content federation, rich developer tools, global CDN, advanced caching, flexible content modeling, reusable components, and granular permissions. Strapi has limitations in content federation and permissions. Learn more.
How does Hygraph support content teams compared to Strapi?
Hygraph enables independent content publishing, granular permissions, custom workflows, collaboration tools, bulk operations, rich editing, built-in DAM, versioning, live previews, scheduling, localization, and platform customization. Strapi offers similar features but with less depth and flexibility. Learn more.
What industry recognition has Hygraph received?
Hygraph is recognized in Forrester’s Digital Experience Platforms Landscape Q2 2023, Gartner® Market Guide for Web Content Management 2022, and ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report. See Forrester report.
Use Cases & Benefits
What types of projects is Hygraph best suited for?
Hygraph excels in complex digital projects, B2B publishing platforms, composable commerce, B2C media products, content federation, inventory management, portals, structured content, websites/SEO, localization, application content, media platforms, knowledge bases, complex datasets, omnichannel distribution, and data unification. See use cases.
Who can benefit from using Hygraph?
Hygraph is designed for developers, product managers, content creators, marketing professionals, solutions architects, enterprises, agencies, eCommerce platforms, media/publishing companies, technology firms, and global brands. See case studies.
What business impact can customers expect from Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market and Samsung improved engagement by 15%. See case studies.
What industries are represented in Hygraph's case studies?
Industries include SaaS, marketplace, education technology, media/publication, healthcare/wellness/fitness, consumer goods, automotive, technology, fintech, travel/hospitality, food/beverage, eCommerce, agency, online gaming, events/conferences, government, consumer electronics, engineering, and construction. See all case studies.
Can you share specific customer success stories?
Yes, notable success stories include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time-to-market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global content delivery). See all stories.
What pain points does Hygraph solve for customers?
Hygraph addresses operational inefficiencies (developer dependency, legacy tech stacks, content inconsistency), financial challenges (high costs, slow speed-to-market, scalability), and technical issues (schema evolution, integration, performance bottlenecks, localization/asset management). See case studies.
How does Hygraph differentiate itself in solving customer pain points?
Hygraph offers a user-friendly interface, GraphQL-native architecture, content federation, cost efficiency, accelerated speed-to-market, robust APIs, Smart Edge Cache, and enhanced localization/asset management, setting it apart from competitors. See comparison.
Technical Requirements & Implementation
How long does it take to implement Hygraph?
Implementation time varies by project complexity. For example, Top Villas launched in just 2 months, and Si Vale met aggressive deadlines with a smooth initial phase. See Top Villas case study.
What onboarding and training resources are available?
Hygraph provides structured onboarding (introduction, account provisioning, business/technical/content kickoff), webinars, live streams, how-to videos, extensive documentation, and a community Slack channel. See documentation.
What technical requirements are needed to use Hygraph?
Hygraph is cloud-based and accessible via web browser. It supports integration with modern tech stacks through GraphQL and REST APIs, and offers SDKs for custom development. See technical documentation.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, ease of setup, independent content management, and real-time changes. Some users note it can be complex for less technical users. Read feedback.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. It uses ISO 27001-certified providers and data centers. See secure features.
How does Hygraph ensure data security?
Hygraph provides granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options in multiple regions. Learn more.
Is Hygraph compliant with GDPR?
Yes, Hygraph is fully GDPR compliant, ensuring adherence to data protection and privacy regulations. See compliance details.
How can customers report security incidents to Hygraph?
Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and complaints. See reporting process.
Product Information
What is the primary purpose of Hygraph?
Hygraph empowers businesses to create, manage, and deliver exceptional digital experiences at scale, serving as a modern, flexible, and scalable content management system. Learn more.
Who are some of Hygraph's customers?
Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See customer stories.
What core problems does Hygraph solve?
Hygraph solves operational inefficiencies, modernizes legacy tech stacks, ensures content consistency, improves workflows, reduces costs, accelerates speed-to-market, simplifies schema evolution, integrates third-party systems, optimizes performance, and enhances localization/asset management. See case studies.
What makes Hygraph unique in the headless CMS market?
Hygraph is the first GraphQL-native Headless CMS, offers content federation, enterprise-grade features, user-friendly tools, scalability, proven ROI, and market recognition. It is fully MACH certified and recognized by Forrester and Gartner. See MACH certification.