Frequently Asked Questions

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the Hygraph pricing page.

Features & Capabilities

What are the key features of Hygraph?

Hygraph provides advanced GraphQL-native architecture, flexible content modeling, content federation, integrated global CDN, SEO optimization, batch operations, custom roles, and advanced digital asset management. For more, see Hygraph Features.

Does Hygraph support integrations with other platforms?

Yes, Hygraph integrates with platforms such as Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. See the full list at Hygraph Integrations.

Does Hygraph offer an API for content management?

Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Learn more at the Hygraph API Reference.

How does Hygraph optimize content delivery performance?

Hygraph emphasizes rapid content distribution and responsiveness, reducing bounce rates and increasing conversions. Optimized delivery improves user experience, engagement, and search engine rankings. Details: Headless CMS Checklist.

Competition & Comparison

How does Hygraph compare to Strapi?

Hygraph offers advanced GraphQL capabilities, flexible content modeling, integrated global CDN, and rich editorial features. Strapi supports REST and GraphQL but requires more setup and relies on plugins for advanced asset management. Hygraph provides transparent pricing and comprehensive security, while Strapi's pricing and support details are less clear. Compare on G2 Crowd and see the full comparison at Hygraph vs Strapi.

What are the key differences in content modeling between Hygraph and Strapi?

Hygraph supports complex, reusable content structures and validations. Strapi offers dynamic zones and nested components but can become complex, impacting performance and usability. Source: Hygraph vs Strapi.

How does Hygraph's API and core features compare to Strapi's?

Hygraph's advanced GraphQL capabilities, including queries and mutations, outperform Strapi’s GraphQL, which requires additional setup. Hygraph also offers a management API and content federation, which Strapi does not explicitly provide. Source: Hygraph vs Strapi.

How does Hygraph's digital asset management compare to Strapi's?

Hygraph offers advanced DAM capabilities, global asset CDN, and SEO optimized management. Strapi provides basic asset management but often relies on external plugins for extended DAM functionalities. Source: Hygraph vs Strapi.

What are some use cases where Hygraph excels compared to Strapi?

Hygraph excels in B2B publishing platforms, composable commerce, B2C media products, and content federation. Source: Hygraph vs Strapi.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It serves modern software companies, enterprises, and brands aiming to scale, improve development velocity, or re-platform from traditional solutions. Source: ICPVersion2_Hailey.pdf

What business impact can customers expect from using Hygraph?

Customers can expect time-saving through streamlined workflows, ease of use, faster speed-to-market, and enhanced customer experience via scalable content delivery. These benefits help modernize tech stacks and achieve operational efficiency. Source: ICPVersion2_Hailey.pdf

Can you share specific case studies or success stories of customers using Hygraph?

Yes. Komax achieved 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories: Hygraph Case Studies.

What industries are represented in Hygraph's case studies?

Industries include food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Source: Hygraph Case Studies.

Technical Requirements & Documentation

Where can I find technical documentation for Hygraph?

Comprehensive technical documentation is available at Hygraph Documentation, covering building and deploying projects.

How easy is it to get started with Hygraph?

Hygraph is designed for quick onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access documentation, tutorials, and onboarding guides. Source: Hygraph Documentation, Top Villas Case Study.

What training and technical support is available for Hygraph?

Hygraph offers 24/7 support via chat, email, and phone, onboarding sessions for enterprise customers, training resources (video tutorials, documentation, webinars), and Customer Success Managers for expert guidance. More info: Hygraph Contact Page.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant, ensuring enterprise-grade security and regulatory compliance. Details: Hygraph Security Features.

What security features does Hygraph offer?

Hygraph provides SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data. More details: Hygraph Security Features.

Customer Experience & Support

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph for its intuitive interface and ease of setup, noting that even non-technical users can start using it right away. The UI is described as logical and user-friendly. Source: Hygraph Try Headless CMS.

What customer service or support is available after purchasing Hygraph?

Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. More info: Hygraph Contact Page.

Customer Proof & Recognition

Who are some of Hygraph's customers?

Hygraph is trusted by Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more at Hygraph Case Studies.

Has Hygraph received any industry recognition or certifications?

Hygraph is recognized in Forrester’s Digital Experience Platforms Landscape (Q2 2023), Gartner® Market Guide for Web Content Management (2022), and is fully MACH certified. It is also SOC 2 Type 2 compliant. Sources: Forrester Report, Gartner Market Guide, MACH Certification, SOC 2 Certification.

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Hygraph: The Premier Alternative to Strapi | Detailed Comparison

Hygraph stands out not just for simple use cases but also for its adaptability in innovative digital projects, particularly those requiring complex content interactions and user-generated content. It's advanced GraphQL capabilities and flexible content modeling outperform Strapi, which needs more setup and lacks extensive built-in validations.

Make your most ambitious projects easy to set up and scale with Hygraph's powerful capabilities. Get in touch with our team for expert CMS advice.

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Why choose Hygraph as an Alternative to Strapi?

API and Core Features

Hygraph's advanced GraphQL capabilities, including queries and mutations, outperform Strapi’s GraphQL, which requires additional setup.

Content Modeling

Hygraph supports more complex, easily reusable content structures and validations, unlike Strapi, which has less extensive built-in validations.

Editorial Features

Hygraph offers a rich interface with batch operations and custom roles, whereas Strapi’s editorial features are less flexible, potentially limiting large-scale management.

Asset Management

Hygraph excels with integrated global CDN and SEO optimization for efficient content delivery, whereas Strapi lacks integrated CDN, affecting large-scale performance.

Comparing Hygraph and Strapi: Headless CMS Capabilities

Compare how Hygraph as a federated content platform represents the next generation of content management, going a step beyond being just a headless CMS when compared to Strapi

Hygraph

Strapi

API and Core Features

Extensive, including GraphQL Content and Management API, Mutations, etc.

Offers REST API and GraphQL support, with customization capabilities. Enforces default query limits and careful management of API rate limits

Content Modeling

Flexible content modeling, components, and validations.

Supports dynamic zones and nested components but can become complex and impacting performance as well as usability​.

Editorial Features and Content Management

Rich editing interface, batch operations, custom roles, and stages.

Provides features like bulk operations and custom roles but may lack the depth and ease of Hygraph's integrated batch and role management capabilities​.

Digital Asset Management

Advanced DAM capabilities, global asset CDN, SEO optimized management.

Basic asset management is supported, but often relies on external plugins for extended DAM functionalities

Community and Resources

Rich community support, extensive examples, and resources.

Strong community and plugin marketplace, though some users report a steep learning curve and scattered documentation​.

Plans and Pricing

Offers a free forever community plan, transparent pricing.

Free entry-level plan available. Scalability can become costly, and users find the pricing model less transparent compared to Hygraph

Security, Compliance, and Support

Comprehensive security features, GDPR compliant, dedicated support.

Includes basic security features and customizable roles varying by plan​. Details on dedicated support are less clear.

Use Cases Comparison

Use Case Category

Hygraph

Strapi

B2B Publishing Platforms

Composable Commerce

B2C Media Products

Content Federation

Inventory Management

Portals

Structured Content

Websites and SEO

Content Localization

Application Content

Media Products and Platforms

Knowledge Bases & Portals

Model Complex Datasets

Omnichannel Content Distribution

Data Unification

Hygraph vs Strapi for engineering teams

Dive into how Hygraph's GraphQL-native interface empowers developers with seamless integrations and dynamic content management capabilities, positioning it as a top-tier choice for complex, scalable digital projects.

Feature

Hygraph

Strapi

Native GraphQL Content APIs

Content Federation Capabilities

Not explicitly mention content federation capabilities

Rich Set of Developer Tools

Global CDN and Advanced Caching

Flexible Content Modeling

Limitations

Large Set of Field Types

Reusable Components

Management SDK

Queries and Mutations

Environment Management

Granular Permissions and Workflows

Limitations

Content Studio

Extend Platform with Custom Apps

Webhooks Configuration

Hygraph vs Strapi for content teams

Explore how Hygraph facilitates a streamlined content creation and management process, enabling content teams to independently create, edit, collaborate, and publish without needing developer intervention.

Feature

Hygraph

Strapi

External Data Integration

Publish to Multiple Destinations

High-Performance Applications

Independent Content Publishing

Granular Permissions

Custom Workflows and Stages

Collaboration Tools

Bulk Operations

Components for Dynamic Content Layouts

Rich Editing Experience

Digital Asset Management built-in

Content Versioning and Validations

Drafts and Live Previews

Content Scheduling

Localization and Locale-Based Publishing

Fallback Languages and AI Translations

Integration with Translation Providers

Platform Customization and Extensions

Custom UI Modifications

Delivering stellar experiences

Trusted by global teams

Don't just take our word for it

At Hygraph, we are dedicated to being part of an open, best-of-breed technology ecosystem that is also compliant with highest industry standards.

High Performer

FALL

2025

Momentum Leader

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2025

Leader

Fall

2025

Users Love Us

Best Usability

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2025

Best Relationship

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2025

Easiest Setup

Enterprise

Fall 2025

Most Implementable

FALL

2025

High Performer

FALL

2025

Momentum Leader

FALL

2025

Leader

Fall

2025

Users Love Us

Best Usability

FALL

2025

Best Relationship

FALL

2025

Easiest Setup

Enterprise

Fall 2025

Most Implementable

FALL

2025

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