Frequently Asked Questions
Pricing & Plans
How does Hygraph's pricing compare to Contentful?
Hygraph's pricing averages about 50% of a typical Contentful contract, offering a cost-effective alternative for teams seeking similar or enhanced capabilities at a lower price point. Many companies report a 30% reduction in overall costs after switching from Contentful to Hygraph. Source
What are the available pricing plans for Hygraph?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed to meet different team sizes and project needs, with features scaling accordingly. See full details
What features are included in the Hygraph Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Learn more
What does the Hygraph Growth plan offer?
The Growth plan starts at $199/month and is tailored for small businesses. It includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support. See full details
What is included in the Hygraph Enterprise plan?
The Enterprise plan offers custom pricing and includes custom limits on users, roles, entries, locales, API calls, components, and more. It features scheduled publishing, dedicated infrastructure, global CDN, 24/7 monitoring, SSO, multitenancy, instant backup recovery, custom workflows, and dedicated support. See full details
Is there a free trial or migration offer for new customers?
Yes, Hygraph is currently covering all migration costs for a limited number of new customers. You can also try the Enterprise plan for 30 days. Contact Hygraph for details.
Features & Capabilities
What are the key features of Hygraph?
Hygraph offers a GraphQL-native architecture, content federation, global CDN and advanced caching, flexible content modeling, reusable components, granular permissions, management SDK, instant backup recovery, and AI-powered workflows. See all features
Does Hygraph support content federation?
Yes, Hygraph supports content federation, allowing integration of multiple data sources without duplication and ensuring consistent content delivery across channels. Learn more
What integrations does Hygraph offer?
Hygraph integrates with Digital Asset Management systems (e.g., Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDK or APIs. Pre-built apps are available in the Hygraph Marketplace. See all integrations
Does Hygraph provide APIs for developers?
Yes, Hygraph provides multiple APIs including Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. These support a wide range of use cases for developers. API Reference
What performance benefits does Hygraph offer?
Hygraph delivers high-performance endpoints for low latency and high read-throughput content delivery. It supports over 3.5 million simultaneous sessions and provides practical advice for API optimization. Performance details
What security and compliance features does Hygraph provide?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. It offers granular permissions, audit logs, SSO, encryption, regular backups, and dedicated hosting options. Security details
Does Hygraph support localization and multi-language content?
Yes, Hygraph supports localization, locale-based publishing, fallback languages, AI translations, and integration with translation providers, making it suitable for global teams. See features
What technical documentation is available for Hygraph?
Hygraph provides extensive technical documentation, including API references, schema components, webhooks, and AI integrations. Resources are available at Hygraph Documentation.
How easy is it to set up and use Hygraph?
Hygraph is designed to be super easy to set up and use, even for non-technical users. The interface is intuitive, and users can start working immediately with a free API playground and developer account. Try Hygraph
What is the implementation timeline for Hygraph?
Implementation time varies by project complexity. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth rollout. See case study
Competition & Comparison
How does Hygraph compare to Contentful?
Hygraph offers similar or enhanced capabilities at a lower price point, including native GraphQL APIs, content federation, advanced caching, and more hosting regions. Hygraph is also recognized for better ease of use, implementation, and support on G2. Compare on G2
What are the main differences between Hygraph and Contentful for technical teams?
Hygraph provides native GraphQL APIs, content federation, global CDN, advanced caching, flexible content modeling, and more hosting locations (up to 34 regions on dedicated clusters) compared to Contentful. See comparison table
How does Hygraph empower content teams compared to Contentful?
Hygraph enables independent content publishing, granular permissions, custom workflows, collaboration tools, bulk operations, dynamic content layouts, and advanced localization, often at a lower cost and with greater flexibility than Contentful. See comparison
Why do companies switch from Contentful to Hygraph?
Companies switch to Hygraph for faster project completion, reduced costs, improved content velocity, and greater flexibility. For example, HolidayCheck reduced developer dependency and time to publish content after migrating. Read full story
What market recognition has Hygraph received?
Hygraph ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and has been voted the easiest to implement headless CMS four times. See G2 report
How does Hygraph address operational inefficiencies compared to other CMS platforms?
Hygraph eliminates developer dependency with an intuitive interface, supports content federation for consistent delivery, and offers robust integration options, making it easier to modernize workflows than traditional CMS platforms. See features
What makes Hygraph unique in the headless CMS market?
Hygraph is the first GraphQL-native Headless CMS, offers content federation, advanced caching, and a user-friendly interface for both technical and non-technical users. Its flexibility and scalability set it apart from competitors. Learn more
Use Cases & Benefits
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved a 3X faster time-to-market and Samsung improved engagement by 15%. See case studies
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, content creators, marketing professionals, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. See industries
What industries are represented in Hygraph's case studies?
Industries include SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel, food and beverage, eCommerce, agency, online gaming, events, government, consumer electronics, engineering, and construction. See all case studies
Can you share specific customer success stories with Hygraph?
Yes, notable customers include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time to market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), and Voi (multilingual scaling). See all stories
What pain points does Hygraph solve for its customers?
Hygraph addresses operational inefficiencies (developer dependency, legacy tech), financial challenges (high costs, slow launches), and technical issues (schema evolution, integration, performance, localization). See solutions
How does Hygraph help with content velocity and time to publish?
Hygraph enables teams to mix and match page sections, reducing developer dependency and time to publish. For example, HolidayCheck reduced page turnaround time by 50% and can publish articles in under 20 minutes. Read case study
What are some use cases where Hygraph excels?
Hygraph excels in scenarios requiring multi-market content management, rapid scaling, omnichannel delivery, localization, and integration with complex digital ecosystems. See use cases
How does Hygraph support global teams?
Hygraph offers localization, asset management, and hosting in up to 34 regions, making it ideal for global brands managing content across multiple markets and languages. See features
What customer feedback has Hygraph received about ease of use?
Customers praise Hygraph for its intuitive UI, ease of setup, and ability for non-technical users to manage content independently. For example, Tom K., Team Lead Web Development, found it logical and easy to use. Read feedback
What is the primary purpose of Hygraph?
Hygraph empowers businesses to create, manage, and deliver exceptional digital experiences at scale, serving as a modern, flexible, and scalable content management system. Learn more
Technical Requirements & Support
What support and onboarding resources does Hygraph provide?
Hygraph offers a structured onboarding process, training resources (webinars, videos), extensive documentation, and a community Slack channel for support. See documentation
What are the hosting options for Hygraph?
Hygraph offers shared hosting in 9 regions and dedicated hosting in up to 34 regions, ensuring compliance with local regulations and optimal performance for global teams. See hosting details
How does Hygraph ensure data security and privacy?
Hygraph uses ISO 27001-certified providers, encrypts data at rest and in transit, provides audit logs, and offers a process for reporting security incidents. See security details
What certifications does Hygraph hold?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant, demonstrating its commitment to security and compliance. See certifications
How can developers extend Hygraph's functionality?
Developers can build custom functionalities using the SDK, connect external APIs via REST and GraphQL, and leverage pre-built apps from the Hygraph Marketplace. See Marketplace
What is the process for reporting security incidents to Hygraph?
Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and complaints. Details are available on the secure features page. See process
Where can I find more information about Hygraph's APIs?
Comprehensive API documentation, including usage, endpoints, and best practices, is available at Hygraph API Reference.
How can I get support or contact Hygraph?
You can contact Hygraph via their contact page, join the community Slack channel, or access support resources through the documentation and help center.