Frequently Asked Questions

Product Updates & New Features

What is the "Click to Edit" feature in Hygraph?

"Click to Edit" allows users to click on any element of their site that needs changing and land directly in the right place in Hygraph for editing. This streamlines the editing process and improves efficiency. Learn more (Dec 04, 2025).

What are Hygraph AI Agents?

Hygraph AI Agents are designed to power agentic content operations, enabling automation and intelligent workflows within your content management processes. Read more (Nov 20, 2025).

How does AI Assist for Editors work in Hygraph?

AI Assist is Hygraph's built-in content editing assistant, available in Early Access. It helps editors improve content quality and efficiency by providing intelligent suggestions and automation. Learn more (Nov 13, 2025).

What is the Hygraph MCP Server?

The Hygraph MCP Server enables integration with MCP-compatible tools like Claude and Cursor, allowing users to execute content operations via natural language. Read more (Nov 10, 2025).

How do Variants help with personalized content in Hygraph?

Variants allow users to create and manage personalized content at scale within their content schema, enabling tailored experiences for different user segments without cluttering the content repository. Learn more (Oct 09, 2025).

What are Taxonomies in Hygraph?

Taxonomies enable users to classify content using shared, hierarchical tags, bringing order, consistency, and speed to content management as projects grow. Read more (Sep 17, 2025).

How does Content Finder improve content discovery in Hygraph?

Content Finder (Beta) helps users find any content in seconds across models and locales, saving time and reducing manual searching. Just hit CMD+K to jump straight to what you need. Learn more (May 29, 2025).

What is the purpose of Content Workflows in Hygraph?

Content Workflows help content teams ensure tighter governance, transparency, and efficiency in content creation and approval processes. Read more (Apr 09, 2025).

How does Collaborator View enhance teamwork in Hygraph?

Collaborator View is designed to help content editors avoid losing content by overwriting when collaborating with other writers and editors, improving collaborative editing. Learn more (Jan 22, 2025).

What recognition has Hygraph received in the headless CMS market?

Hygraph ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and was voted the easiest to implement headless CMS for the fourth time. Read more (Jun 26, 2025).

How can I stay updated on Hygraph product releases?

You can sign up for Hygraph's newsletter to be the first to know about releases, industry news, and insights. Subscribe here.

Where can I find more information about Hygraph's product updates?

Visit the Product Updates section of the Hygraph blog for the latest features and announcements.

Does Hygraph offer resources for learning about headless CMS and GraphQL?

Yes, Hygraph provides resources such as the What is a Headless CMS? and What is GraphQL? guides, as well as a GraphQL Cheatsheet.

What frameworks and architectures does Hygraph support?

Hygraph supports composable architectures and a variety of frameworks, making it flexible for different development needs. Learn more.

How does Hygraph help with consistent customer experience?

Hygraph provides practical strategies and features for delivering a consistent customer experience across digital channels. Read the guide (Jul 28, 2025).

How can I calculate the total cost of ownership for a CMS like Hygraph?

Hygraph offers guidance on calculating the total cost of ownership (TCO) for a content platform, helping you understand all associated costs. Read more (Mar 22, 2023).

What support options does Hygraph provide?

Hygraph offers support through its Support page, including documentation, community Slack, and direct contact with the sales and technical teams.

Where can I find Hygraph's documentation and developer resources?

Hygraph's documentation and developer resources are available at hygraph.com/docs, covering APIs, integrations, schema components, and more.

Pricing & Plans

What pricing plans does Hygraph offer?

Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed for different team sizes and project needs. See details.

What features are included in the Hobby plan?

The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting workflow. Sign up.

What does the Growth plan cost and include?

The Growth plan starts at $199/month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support. Get started.

What is included in the Enterprise plan?

The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes dedicated infrastructure, global CDN, security controls, SSO, multitenancy, instant backup recovery, custom workflows, and dedicated support. Try for 30 days or request a demo.

Features & Capabilities

What are the key capabilities and benefits of Hygraph?

Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. See features.

Does Hygraph provide APIs for integration?

Yes, Hygraph provides multiple APIs: Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. See API documentation.

What integrations does Hygraph support?

Hygraph supports integrations with DAM systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, custom SDK/API integrations, and marketplace apps. See integrations.

How does Hygraph ensure high product performance?

Hygraph delivers high-performance endpoints for low latency and high read-throughput, actively measures GraphQL API performance, and provides optimization advice. Read more.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since Aug 3, 2022), ISO 27001 certified, and GDPR compliant. See secure features.

How does Hygraph protect customer data?

Hygraph encrypts data at rest and in transit, provides granular permissions, audit logs, SSO integrations, regular backups, and uses ISO 27001-certified hosting providers. Learn more.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce, media, technology companies, and global brands. See case studies.

What industries use Hygraph?

Industries represented in Hygraph's case studies include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. See all industries.

What business impact can customers expect from Hygraph?

Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. Examples include Komax (3x faster time-to-market), Samsung (15% improved engagement), and Voi (multilingual scaling). See success stories.

Can you share specific case studies of Hygraph customers?

Yes, notable case studies include Samsung (scalable API-first app), Dr. Oetker (MACH architecture), Komax (3x faster launches), AutoWeb (20% monetization increase), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global content delivery). See all case studies.

Who are some of Hygraph's customers?

Hygraph's customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See customer logos and stories.

Competition & Comparison

How does Hygraph compare to traditional CMS platforms?

Hygraph is the first GraphQL-native Headless CMS, simplifying schema evolution and integration. It offers content federation, user-friendly tools, enterprise-grade features, and proven ROI, setting it apart from traditional CMS platforms that rely on REST APIs. See G2 ranking.

Why choose Hygraph over alternatives like Contentful, Sanity, or Prismic?

Hygraph stands out for its GraphQL-native architecture, content federation, cost efficiency, Smart Edge Cache, and ease of implementation. It ranked 2nd out of 102 Headless CMSs in G2 Summer 2025 and was voted easiest to implement for the fourth time. See comparison.

Technical Requirements & Documentation

What technical documentation does Hygraph provide?

Hygraph offers extensive documentation on APIs, schema components, references, webhooks, AI integrations, and more. See documentation.

How easy is it to implement Hygraph?

Implementation time varies by project. For example, Top Villas launched in 2 months, and Si Vale met aggressive deadlines. Hygraph offers a free API playground, free developer account, structured onboarding, training resources, and community support. See Top Villas case study.

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. Some users note complexity for less technical users. See feedback.

Pain Points & Solutions

What core problems does Hygraph solve?

Hygraph solves operational inefficiencies (developer dependency, legacy tech stacks, content inconsistency), financial challenges (cost reduction, speed-to-market, scalability), and technical issues (schema evolution, integration, performance, localization, asset management). See solutions.

What pain points do Hygraph customers commonly express?

Customers often face developer dependency, legacy tech stack modernization, content inconsistency, workflow challenges, high operational costs, slow speed-to-market, scalability issues, schema evolution complexity, integration difficulties, performance bottlenecks, and localization/asset management challenges. See customer stories.

How does Hygraph address operational, financial, and technical pain points?

Hygraph offers a user-friendly interface, GraphQL-native architecture, content federation, cost efficiency, accelerated speed-to-market, robust APIs, Smart Edge Cache, and enhanced localization/asset management. See case studies.

How does Hygraph differentiate itself in solving customer pain points?

Hygraph stands out with its GraphQL-native architecture, content federation, cost efficiency, Smart Edge Cache, and ease of implementation, making it a flexible and scalable solution for modern content management. See G2 ranking.

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