Frequently Asked Questions
Product Information
What is Hygraph?
Hygraph is a GraphQL-native headless content management system (CMS) designed to unify data and enable content federation. It empowers businesses to create impactful digital experiences by removing traditional content management pain points and offering scalability, flexibility, and efficient data querying. Learn more.
How does Hygraph work with Cursor AI to build a streaming platform?
Hygraph can be integrated with Cursor AI, an AI-powered code editor, to rapidly prototype complex applications like a Netflix-like streaming platform. Developers use Hygraph’s Movie Platform starter dataset and leverage Cursor AI to automate code generation, set up Next.js projects, and implement dynamic routing and UI components. This combination accelerates development while allowing for human oversight and refinement. Read the full guide.
What was achieved in the Netflix clone project using Hygraph and Cursor AI?
The project resulted in a functional Next.js structure, seamless integration with Hygraph for content management, a Netflix-inspired UI using Tailwind CSS, dynamic routing for individual movie pages, and proper handling of movie poster images from multiple domains. See details.
How can I clone the Hygraph Movie Platform Starter project?
You can clone the Hygraph Movie Platform Starter project directly from this link to get started with your own streaming platform.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the Hygraph pricing page.
Features & Capabilities
What are the key features and capabilities of Hygraph?
Hygraph provides a GraphQL-native architecture, content federation, scalability, and a wide range of integrations (including Netlify, Vercel, Shopify, AWS S3, Cloudinary, and more). It supports rapid content delivery, optimized performance, and a user-friendly interface for both technical and non-technical users. Explore all features.
Does Hygraph offer an API?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Learn more about the API.
What integrations does Hygraph support?
Hygraph supports integrations with hosting and deployment platforms (Netlify, Vercel), eCommerce (Shopify, BigCommerce, commercetools), localization (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), personalization and AB testing (Ninetailed), artificial intelligence (AltText.ai), and more. See the full list.
How does Hygraph optimize content delivery performance?
Hygraph emphasizes rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. Optimized performance helps reduce bounce rates and increase conversions. Learn more.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises seeking to modernize their tech stack, and brands aiming to scale globally or improve development velocity. See case studies.
What industries are represented in Hygraph's customer case studies?
Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Explore industry stories.
Can you share specific customer success stories using Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. See more success stories.
What business impact can customers expect from using Hygraph?
Customers can expect time-saving through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market, and enhanced customer experience through scalable content delivery. These benefits help businesses modernize their tech stack and achieve operational efficiency. Learn more.
Technical Requirements
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything you need to know about building and deploying projects.
How easy is it to get started with Hygraph?
Hygraph is designed for easy onboarding, even for non-technical users. You can sign up for a free account and use resources like documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months from initial contact. Get started here.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive interface and ease of use, noting that even non-technical users can start using it right away. The UI is described as logical and user-friendly, making it accessible for both technical and non-technical teams. See more feedback.
Support & Implementation
What customer support is available after purchasing Hygraph?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Contact support.
What training and technical support does Hygraph provide for onboarding?
Hygraph provides onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. Learn more.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph offers 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers receive dedicated onboarding and expert guidance, while all users can access documentation and the community Slack channel for additional help. Support details.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant, ensuring high levels of data protection and security. See security features.
What security features does Hygraph offer?
Hygraph provides enterprise-grade security features including SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. Learn more.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (reliance on developers for content updates, outdated tech stacks, conflicting needs from global teams, clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). See how Hygraph solves these.
How does Hygraph solve pain points for different personas?
For developers, Hygraph reduces boilerplate code and streamlines query management. For content creators and project managers, it offers an intuitive interface for independent content updates. For business stakeholders, Hygraph lowers operational costs, accelerates speed-to-market, and supports scalability. Learn more.
What KPIs and metrics are associated with the pain points Hygraph solves?
KPIs include time saved on content updates, system uptime, consistency in content across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. See more on CMS KPIs.
Competition & Comparison
Why choose Hygraph over alternatives in the market?
Hygraph stands out with its GraphQL-native architecture, content federation, and scalability. It enables impactful digital experiences, reduces costs, and improves efficiency. These strengths differentiate Hygraph from traditional CMS platforms and other headless solutions. See product details.
Customer Proof
Who are some of Hygraph's customers?
Hygraph is trusted by leading brands such as Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See customer stories.