Frequently Asked Questions
Product Information & Tutorials
What is the Hasura Fit tutorial series and how does Hygraph fit in?
The Hasura Fit tutorial series is a multi-part guide for building a fitness app using modern web technologies. It integrates user accounts via Auth0, user data via Hasura, editorial content via Hygraph, serverless functions via Vercel, and the React framework NextJs (hosted on Vercel). Hygraph is used to create the data model and manage editorial content, acting as the product information manager within the app. Source
How does authentication work in the Hasura Fit tutorial?
Authentication is handled via Auth0, which provides a social sign-on ecosystem for quick and easy user onboarding. When a user signs up, Auth0 creates a new user account, which is referenced in Hasura, and sends an authentication token to the web app for secure access. Source
What technologies are used in the Hasura Fit tutorial?
The tutorial uses Auth0 for authentication, Hasura for user data, Hygraph for editorial content, Vercel for serverless functions and hosting, and NextJs as the React framework. Source
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the pricing page.
Features & Capabilities
What are the key features and capabilities of Hygraph?
Hygraph provides a GraphQL-native architecture, content federation, scalability, and a user-friendly interface. It supports rapid content delivery, integration with popular platforms, and enterprise-grade security. For more details, visit Hygraph Features.
What integrations does Hygraph support?
Hygraph offers integrations with Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For more details, visit Hygraph Integrations.
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Learn more at Hygraph API Reference.
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering setup, integrations, and advanced usage.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. For more details, visit Hygraph Security Features.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It serves modern software companies, enterprises seeking modernization, and brands aiming to scale, improve development velocity, or re-platform from traditional solutions. Source
What business impact can customers expect from Hygraph?
Customers can expect time-saving through streamlined workflows, ease of use, faster speed-to-market, and enhanced customer experience via scalable content delivery. These benefits help modernize tech stacks and improve operational efficiency. Source
What industries are represented in Hygraph's case studies?
Industries include food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Source
Can you share specific customer success stories using Hygraph?
Yes. Komax achieved 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available here.
Who are some of Hygraph's customers?
Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more at Hygraph Case Studies.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (reliance on developers, outdated tech stacks, global team conflicts, clunky content creation), financial pains (high costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache and OpenID integration issues). Source
How does Hygraph solve these pain points?
Hygraph provides an intuitive interface for non-technical users, modernizes legacy systems with GraphQL-native architecture, ensures consistent branding via content federation, streamlines workflows to reduce costs, accelerates speed-to-market, and simplifies development with tools for query management and schema evolution. Source
What KPIs and metrics are associated with the pain points Hygraph solves?
KPIs include time saved on content updates, system uptime, consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more details, see the CMS KPIs blog.
Do the pain points solved by Hygraph differ by persona?
Yes. Developers benefit from reduced boilerplate code and easier schema evolution; content creators and project managers gain independence from developers and a user-friendly interface; business stakeholders see lower costs, easier scaling, and faster speed-to-market. Source
Competition & Comparison
How does Hygraph compare to Hasura?
Hasura generates GraphQL APIs from databases and offers some federation capabilities, but lacks an editorial content management interface and features like collaboration, localization, workflows, and permissions. Hygraph provides these content management capabilities, making it suitable for use cases requiring editorial workflows and content federation. Source
Why choose Hygraph over alternatives?
Hygraph offers a unique GraphQL-native architecture, content federation, scalability, and a user-friendly interface. It enables impactful digital experiences, reduces costs, and improves efficiency. For more details, visit the product page.
Support & Implementation
How easy is it to get started with Hygraph?
Hygraph is designed for easy onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access documentation, tutorials, and onboarding guides. Source
What customer support does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Source
What training and technical support is available for new users?
Hygraph offers onboarding sessions for enterprise customers, training resources like video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. Source
Performance & User Experience
How does Hygraph optimize content delivery performance?
Hygraph ensures rapid content distribution and responsiveness, reducing bounce rates and increasing conversions. Optimized performance improves user experience, engagement, and search engine rankings. For more details, visit this page.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive interface and ease of use, noting that even non-technical users can start using it right away. The UI is described as logical and user-friendly for both technical and non-technical teams. Source