Frequently Asked Questions

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans tailored to specific business needs. For full details, visit the Hygraph Pricing Page.

Features & Capabilities

What are the key features of Hygraph?

Hygraph provides a GraphQL-native architecture, content federation, scalability, and a user-friendly interface for both technical and non-technical users. It supports rapid content delivery, robust integrations, and enterprise-grade security. Learn more at Hygraph Features.

What integrations does Hygraph support?

Hygraph integrates with a wide range of platforms, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For a full list, visit Hygraph Integrations.

Does Hygraph offer an API?

Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. More details are available at Hygraph API Reference.

How does Hygraph optimize content delivery performance?

Hygraph emphasizes rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. This leads to reduced bounce rates and increased conversions. For more details, visit this page.

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers features like SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. For more details, visit Hygraph Security Features.

Is Hygraph easy to use for non-technical users?

Yes, Hygraph is praised for its intuitive interface and ease of use. Customers report that even non-technical users can start using it right away, and the UI is logical and user-friendly for both technical and non-technical teams.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises seeking to modernize, and brands aiming to scale across geographies or improve development velocity.

What industries are represented in Hygraph's case studies?

Hygraph's case studies cover industries such as Food and Beverage, Consumer Electronics, Automotive, Healthcare, Travel and Hospitality, Media and Publishing, eCommerce, SaaS, Marketplace, Education Technology, and Wellness and Fitness. For more, visit Hygraph Case Studies.

What business impact can customers expect from using Hygraph?

Customers can expect time-saving through streamlined workflows, ease of use, faster speed-to-market, and enhanced customer experience via consistent and scalable content delivery. These benefits help businesses modernize their tech stack and achieve operational efficiency.

Can you share specific customer success stories using Hygraph?

Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available here.

How long does it take to implement Hygraph, and how easy is it to start?

Hygraph is designed for quick implementation. For example, Top Villas launched a new project in just 2 months from initial contact. Customers can get started quickly by signing up for a free account and using resources like documentation and onboarding guides. Learn more at Hygraph Documentation.

Competition & Comparison

How does Hygraph compare to other headless commerce platforms?

Hygraph stands out for its GraphQL-native architecture, content federation, and scalability. Unlike traditional CMS platforms, Hygraph empowers non-technical users, modernizes legacy tech stacks, and supports global teams with consistent branding. It also offers robust integrations and enterprise-grade security. For more details, visit the product page.

Why should a customer choose Hygraph over alternatives?

Customers should choose Hygraph for its unique GraphQL-native architecture, content federation, scalability, and ability to reduce costs and improve efficiency. Hygraph enables impactful digital experiences and supports modern development practices. Learn more at Hygraph Product Page.

Pain Points & Solutions

What problems does Hygraph solve?

Hygraph solves operational pains (reliance on developers, outdated tech stacks, global team conflicts, clunky content creation), financial pains (high costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache and OpenID integration issues). For more, visit our product page.

How does Hygraph address pain points for different personas?

Hygraph tailors solutions for developers (simplifies development, reduces boilerplate code, streamlines queries), content creators/project managers (intuitive interface, independent content updates), and business stakeholders (lower costs, scalability, faster speed-to-market). For more, visit our product page.

What KPIs and metrics are associated with the pain points Hygraph solves?

Key metrics include time saved on content updates, system uptime, consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more, see our blog on CMS KPIs.

Technical Requirements & Documentation

Where can I find Hygraph's technical documentation?

Comprehensive technical documentation is available at Hygraph Documentation, covering everything you need to build and deploy projects.

Support & Implementation

What customer service and support does Hygraph offer?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. For more, visit Hygraph Contact Page.

What training and technical support is available to help customers get started?

Hygraph offers onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. For more, visit Hygraph Contact Page.

Product Information

What is the primary purpose of Hygraph?

Hygraph's primary purpose is to unify data and enable content federation, allowing businesses to create impactful digital experiences. Its GraphQL-native architecture removes traditional content management pain points and offers scalability, flexibility, and efficient data querying.

Who are some of Hygraph's customers?

Hygraph is trusted by companies such as Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more, visit Hygraph Case Studies.

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Top 5 best headless commerce tools to watch out for 2025

Discover the top 5 headless commerce tools of 2025 to boost flexibility, scalability, and customer experience for modern eCommerce businesses.
Nikola Gemes

Written by Nikola 

May 20, 2025
Headless commerce tools

Headless commerce brings agility to your eCommerce business. When you decouple your online store's frontend from the backend systems that power it, you can build faster and more flexible shopping experiences for your customers.

However, as always, choosing the right platform is critical. To help you with the selection process, we'll review top headless commerce tools.

#What is a headless commerce platform, and why do you need one?

A headless commerce platform is an eCommerce solution where the frontend (what users see) is separated from the backend (where product data, inventories, discount calculations, and checkouts are managed).

Thanks to this ''decoupling'', you can build a personalized and dynamic shopping experience on different channels - web, mobile, kiosks, voice assistants, or even smart devices, as you are not limited by the bulky structure of an all-in-one commerce platform.

Since a headless commerce platform manages all the backend services, you are free to connect to multiple frontends, which communicate with the backend through APIs.

Components of a headless commerce architecture.png

This is a huge leap from traditional eCommerce platforms, where a predefined frontend is tightly coupled with the backend, often forcing online merchants to build their storefronts using only the available templates.

However, traditional monolithic platforms struggle to meet customer expectations for fast, personalized, and seamless shopping experiences.

Headless commerce emerges as the answer with a flexible, API-first approach that gives brands full control over the frontend experience while managing strong backend operations.

Over the last few years, headless commerce has moved from a niche concept to a mainstream eCommerce strategy, and the trend is growing.

A survey of 1,000 businesses reveals that 78% are using a headless website architecture, while among those not using headless at the moment, nearly 98% plan to evaluate headless solutions in the next 12 months.

Why headless commerce?

One of the main benefits of headless commerce platforms is that you can design your online store any way you want, without the restrictions of a traditional platform.

Apart from this content management flexibility, let's mention other benefits of having a headless commerce platform:

  • Faster performance: With a headless setup, your page often loads faster, which creates a smoother user experience, which boosts conversions.

  • Simplified omnichannel selling: One backend can provide content and commerce functionality to several channels at once.

  • Future-proof system: You can upgrade, replace, or customize parts of your frontend or backend without changing the entire platform.
  • Integration with other technologies: Headless platforms easily integrate with CRMs, marketing automation, or analytics tools, so you can build a fully connected commerce ecosystem and make smarter data-driven decisions.
  • Developer freedom: Your engineering team can choose modern frameworks (like Next.js, Nuxt, or React) to build high-performance storefronts.

As a matter of fact, with a headless commerce platform, you can create a custom experience on both ends - for shoppers and your administrative staff - and meet specific needs that are unique to your brand.

#Key features to look for in headless commerce tools

Unless you're an expert, choosing the right headless commerce tool can be challenging. To start our search, let's briefly mention what features to look for.

Flexibility and scalability for customization

A headless commerce tool should let you build exactly the storefront you want, without imposing rigid templates or other limitations. You should be able to quickly adapt to new customer expectations, launch seasonal promotions, or scale your infrastructure without changing the platform.

API-first architecture for seamless integration

Every component, such as cart, checkout, product catalog, CRM, etc., should connect easily with other tools in your tech stack. In other words, it's easy to plug in best-of-breed technologies and keep your workflow efficient well into the future.

Multichannel support (web, mobile, IoT, etc.)

You should be able to effortlessly deliver content and make transactions across all touchpoints, like websites, mobile apps, kiosks, smartwatches, or even voice assistants.

Headless CMS integration for managing content

When you pair your commerce engine with a headless CMS, you can easily manage rich content such as product guides, blogs, and landing pages separately from the commerce logic, without frontend downtimes.

User-friendly interfaces for both developers and marketers

Ideally, the headless solution should have both strong developer capabilities and an intuitive dashboard for non-technical users. Developers can build fast and efficiently, while marketers can make updates without waiting for code interventions.

#5 best headless commerce platforms

Here's our pick of the top headless commerce platforms this year.

1. Shopify Plus

Shopify Plus is an enterprise e-commerce platform with over 48,426 business users. It gives you a fully hosted commerce backend with a polished admin interface, while developers can build custom frontends using any technology via Shopify's APIs.

However, keep in mind that unless you're running a huge 6-figure store, there's no reason to switch from regular Shopify. The Shopify Plus B2B and API features are only useful for big enterprise stores, while low payment processing fees are only going to save you money if you have a huge transaction volume.

Key features:

  • GraphQL Storefront API and REST Admin API‚Äã.
  • Hydrogen and Oxygen tooling for fast building and deploying React-based headless storefronts.
  • Large choice of ERP, CRM, CMS, and other extensions that plug into an ''easy-to-use admin'' interface.

For example, you can use Hygraph to seamlessly manage all your content needs, from product descriptions to blog content, without disrupting your eCommerce system.

As a matter of fact, by migrating to Hygraph, an online home decor company managed to increase sales 2x after the new pages were released.

2. BigCommerce

BigCommerce is an API-driven SaaS commerce platform with an ''Open SaaS'' approach. It offers a commerce engine with a modern admin dashboard, while the developers are free to decouple the frontend, as needed.

Key features:

  • About 95% of platform features are exposed via REST and GraphQL APIs, with webhooks for events.
  • Flexible frontend which lets you use the built-in theme and Page Builder, or go headless with the framework of your choice, with the out-of-box support for headless CMS like Hygraph or WordPress.

As a result, BigCommerce users get Shopify-like ease of use with a more open, API-first logic.

Besides, some users prefer BigCommerce over Shopify because of the functionality and features, as well as lower processing fees.

3. commercetools

Commercetools is one of the first headless commerce solutions built on MACH architecture (Microservices, API-first, Cloud-native, Headless). It offers a suite of modular commerce services like catalogs, carts, orders, etc. These are accessible entirely via APIs, which gives developers granular control to build personalized customer experiences.

Key features:

  • API-first microservices, where each commerce function is delivered via independent services with well-designed REST and GraphQL APIs.
  • Front-end agnostic - you can build custom frontends on any device or touchpoint.
  • The Merchant Center, with its clean UI, lets non-technical users handle daily tasks without ticketing developers.

Interested in building an agile eCommerce platform with a MACH-first approach?

Here's how one of the oldest retailers in Germany successfully integrated Hygraph as an enterprise-ready CMS into their MACH-led microservices tech stack, achieving 3x content velocity and cutting time to market by 50%.

4. Fabric

Fabric is a modular headless commerce platform oriented to mid-market and enterprise brands. It provides a suite of commerce APIs and easy-to-use business applications, which should help retailers go headless without a steep learning curve.

Key features:

  • A full suite of headless APIs, with over 300 endpoints, which allows custom shopping experiences across unlimited channels and fast performance (<50ms responses).
  • Composable architecture with modular PIM, OMS, storefront, and other services.
  • Business-friendly interface for managing products, pricing, and promotions.

Although API-centric, Fabric has an excellent UI, so you can adopt a headless commerce architecture without leaving behind the merchandisers and marketers who need to operate the system day-to-day.

If you're considering a transition to headless commerce, Hygraph is an ideal CMS to accompany your journey. It offers the flexible content management required to scale quickly and hit the ground running.

5. Shopware

Shopware is an open-source headless commerce platform that combines a flexible, API-first backend with an intuitive admin interface. You can self-host or use their cloud - and avoid vendor lock-in, all while providing plenty of features for omnichannel commerce.

Key features:

  • API-first and headless ready - all core commerce functionality is exposed via a comprehensive REST API (with optional GraphQL) for headless implementations.
  • Built-in ''Shopping Experiences'' CMS.
  • Rule Builder - a drag-and-drop business logic tool for things like personalized pricing or promotions.

We decided to put Shopware on this list because it hits a good balance between openness and polish. Users who switch from Shopify Plus to Shopware often cite the open-source architecture and a more manageable learning curve as reasons.

#Conclusion

Moving from traditional to headless commerce is no longer a nice-to-have but a strategic move.

As customer expectations evolve, decoupling the frontend from the backend helps businesses stay agile and competitive.

Each platform covered here offers a specific balance of backend flexibility and business features. Take time to evaluate your real needs and resources and choose the tool that best aligns with your goals.

If you're considering a move to headless or want to learn more about composable commerce strategies, we recommend exploring additional resources or consulting a headless commerce expert.

Blog Author

Nikola Gemes

Nikola Gemes

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