Frequently Asked Questions
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed to meet different team sizes and project needs. Learn more.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Sign up.
What does the Growth plan cost and what does it include?
The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Get started.
What is included in the Enterprise plan?
The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN coverage, 24/7 monitoring, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Try for 30 days or request a demo.
Features & Capabilities
What is Hygraph and what does it do?
Hygraph is a modern, flexible, and scalable content management system (CMS) designed to empower businesses to create, manage, and deliver exceptional digital experiences at scale. It features a GraphQL-native architecture, content federation, and enterprise-grade security and performance. Learn more.
What are the key capabilities and benefits of Hygraph?
Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. These capabilities help businesses modernize their content management and deliver digital experiences. See features.
Does Hygraph support GraphQL APIs?
Yes, Hygraph is the first GraphQL-native Headless CMS and provides multiple GraphQL APIs for content management, including high-performance endpoints for low latency and high read-throughput. API Reference.
What integrations are available with Hygraph?
Hygraph integrates with Digital Asset Management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDK, REST, and GraphQL. Marketplace apps are also available. See integrations.
What APIs does Hygraph provide?
Hygraph provides Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. Each serves different use cases for content, asset, and project management. API Reference.
How does Hygraph optimize performance?
Hygraph delivers high-performance endpoints for low latency and high read-throughput, actively measures GraphQL API performance, and provides practical advice for optimization. Read more.
What technical documentation is available for Hygraph?
Hygraph offers extensive technical documentation, including API reference, schema components, references, webhooks, and AI integrations. See documentation.
Does Hygraph support localization and asset management?
Yes, Hygraph provides robust localization and asset management features, making it suitable for global teams and enterprises with diverse content needs. Learn more.
What is Smart Edge Cache in Hygraph?
Smart Edge Cache is a feature that enhances performance and ensures faster content delivery, especially for businesses with high traffic and global audiences. See features.
Security & Compliance
What security certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant, ensuring high standards for security and data protection. See secure features.
How does Hygraph ensure data security and compliance?
Hygraph uses granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options. It also provides a process for reporting security incidents. Learn more.
Is Hygraph GDPR compliant?
Yes, Hygraph is GDPR compliant, ensuring adherence to data protection and privacy regulations for users in the EU and beyond. See secure features.
Competition & Comparison
How does Hygraph compare to other Headless CMS platforms?
Hygraph stands out as the first GraphQL-native Headless CMS, offering content federation, user-friendly tools, enterprise-grade features, and Smart Edge Cache. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and was voted the easiest to implement for the fourth time. See G2 report.
Why choose Hygraph over alternatives?
Hygraph offers GraphQL-native architecture, content federation, enterprise-grade security, proven ROI, and market recognition. Case studies show 3x faster time to market (Komax) and 15% improved engagement (Samsung). See case studies.
What makes Hygraph different from traditional CMS platforms?
Hygraph is GraphQL-native, supports content federation, and provides user-friendly tools for non-technical users, reducing developer dependency and accelerating workflows. See features.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. See case studies.
What industries use Hygraph?
Industries represented in Hygraph's case studies include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. See all industries.
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market and Samsung improved engagement by 15%. See case studies.
Can you share specific case studies or success stories?
Yes, notable case studies include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time to market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global content delivery). See all stories.
Who are some of Hygraph's customers?
Hygraph's customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. These companies span industries from technology to healthcare and travel. See customer logos and stories.
Pain Points & Solutions
What core problems does Hygraph solve?
Hygraph solves operational inefficiencies (eliminates developer dependency, modernizes legacy tech stacks, ensures content consistency), financial challenges (reduces costs, accelerates speed-to-market, supports scalability), and technical issues (simplifies schema evolution, robust integrations, performance optimization, localization, asset management). See features.
What pain points do Hygraph customers commonly face?
Customers often face developer dependency, legacy tech stack challenges, content inconsistency, workflow bottlenecks, high operational costs, slow speed-to-market, scalability issues, complex schema evolution, integration difficulties, performance bottlenecks, and localization/asset management challenges. See case studies.
How does Hygraph address operational inefficiencies?
Hygraph provides a user-friendly interface for non-technical users, GraphQL-native architecture, and content federation, enabling faster content updates and reducing bottlenecks. See features.
How does Hygraph help reduce operational costs?
Hygraph replaces traditional CMS solutions with a scalable, modern platform, reducing maintenance and operational expenses. Its integration capabilities also minimize costs associated with custom solutions. See case studies.
How does Hygraph address technical challenges?
Hygraph simplifies schema evolution, offers robust GraphQL APIs, supports integration with third-party systems, and provides Smart Edge Cache for performance optimization. See features.
How does Hygraph differentiate itself in solving pain points?
Hygraph stands out with its GraphQL-native architecture, content federation, cost efficiency, accelerated speed-to-market, robust APIs, Smart Edge Cache, and enhanced localization/asset management. It is recognized for flexibility, scalability, and ease of implementation. See G2 report.
Product Information & Implementation
How long does it take to implement Hygraph?
Implementation time varies by project. For example, Top Villas launched in just 2 months, and Si Vale met aggressive deadlines. Hygraph supports quick rollouts with efficient onboarding and training resources. See Top Villas case study.
How easy is it to start using Hygraph?
Hygraph offers a free API playground, free forever developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel for support. See documentation.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. Anastasija S. noted, "Every change I make to Hygraph I can instantly see on the front-end." See enterprise feedback.
What resources are available for onboarding and training?
Hygraph provides webinars, live streams, how-to videos, detailed guides, tutorials, and a community Slack channel for onboarding and training. See resources.
Where can I find Hygraph's API status?
You can check the current status of Hygraph's APIs at status.hygraph.com.
Where can I get support for Hygraph?
Support is available via the Hygraph support page, community Slack channel, and email support desk (for Growth and Enterprise plans). Get support.