Frequently Asked Questions
Product Overview & Integrations
What is the official Vue Storefront integration with Hygraph?
The official Vue Storefront integration with Hygraph enables developers to build modern storefronts by connecting Hygraph's headless CMS with Vue Storefront's frontend platform. This integration is built on a Nuxt.js module, allowing you to easily install and connect your Vue Storefront application to Hygraph and the Vue Storefront public API. It provides data for autogenerated components from Storefront UI, which are rendered in Vue.js components. Source
How do I install the Hygraph integration for Vue Storefront?
You can install the Hygraph integration for Vue Storefront using npm or yarn. Run npm install @vsf-enterprise/graphcms --save or yarn add @vsf-enterprise/graphcms in your project directory. For detailed setup instructions, refer to the official Hygraph integration docs. Source
What integrations does Hygraph support?
Hygraph supports a wide range of integrations, including hosting and deployment platforms (Netlify, Vercel), eCommerce solutions (BigCommerce, commercetools, Shopify), localization tools (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), personalization and AB testing (Ninetailed), artificial intelligence (AltText.ai), and more. For a full list, visit Hygraph Integrations.
Does Hygraph provide an API for content management?
Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. You can learn more about its capabilities at the Hygraph API Reference.
Features & Capabilities
What are the key features of Hygraph?
Hygraph provides a GraphQL-native architecture, content federation, scalability, and a user-friendly interface. It enables rapid content delivery, streamlined workflows, and efficient data querying. For more details, visit Hygraph Features.
How does Hygraph optimize content delivery performance?
Hygraph emphasizes optimized content delivery performance, which improves user experience, engagement, and search engine rankings. Rapid content distribution and responsiveness help reduce bounce rates and increase conversions. For more information, visit this page.
Is Hygraph easy to use for non-technical users?
Yes, customers have praised Hygraph for its intuitive and logical interface, making it easy for both technical and non-technical users to set up and use. Feedback includes comments like 'super easy to set up and use' and 'even non-technical users can start using it right away.' Source
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the pricing page.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection. For more details, visit Hygraph Security Features.
What security features does Hygraph offer?
Hygraph provides SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. For more details, visit Hygraph Security Features.
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. Companies that benefit most include modern software companies, enterprises seeking to modernize their tech stack, and brands aiming to scale across geographies or improve development velocity. Source
What industries are represented in Hygraph's case studies?
Hygraph's case studies cover industries such as food and beverage (Dr. Oetker), consumer electronics (Samsung), automotive (AutoWeb), healthcare (Vision Healthcare), travel and hospitality (HolidayCheck), media and publishing, eCommerce, SaaS (Bellhop), marketplace, education technology, and wellness and fitness. For more, visit Hygraph Case Studies.
Can you share specific customer success stories using Hygraph?
Yes, Hygraph has several notable success stories. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Explore more at Hygraph Customer Stories.
Who are some of Hygraph's customers?
Hygraph's customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more details, visit Hygraph Case Studies.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph solves operational pains (reliance on developers for content updates, outdated tech stacks, conflicting global team needs, clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). For more details, visit Hygraph Product Page.
How does Hygraph address pain points for different user personas?
Hygraph tailors solutions for developers (reducing boilerplate code, streamlining queries, adapting to evolving schemas), content creators/project managers (intuitive interface, independent content updates), and business stakeholders (lower operational costs, scalability, faster speed-to-market). For more details, visit Hygraph Product Page.
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, ROI, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more details, visit Hygraph Blog on CMS KPIs.
Implementation & Support
How easy is it to get started with Hygraph?
Getting started with Hygraph is straightforward. You can sign up for a free-forever account and access resources like documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. Learn more at Hygraph Documentation.
What training and technical support does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone, onboarding sessions for enterprise customers, training resources (video tutorials, documentation, webinars), and Customer Success Managers for expert guidance. For more details, visit Hygraph Contact Page.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph offers 24/7 support through chat, email, and phone for maintenance, upgrades, and troubleshooting. Enterprise customers receive dedicated onboarding and expert guidance, and all users can access detailed documentation and the community Slack channel for additional support. Source
Documentation & Resources
Where can I find Hygraph's technical documentation?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything you need to know about building and deploying projects.
Where can I find the Hygraph blog?
You can visit the Blog section on the Hygraph website for news, developer tutorials, and essential guides to content modeling.