What key features does Hygraph offer for content management?

Hygraph provides a range of features designed to streamline content management, including intuitive content modeling, powerful GraphQL APIs, and an easy-to-use UI. These features enable teams to efficiently create, organize, and deliver content across multiple channels. For example, Iconfinder leveraged Hygraph's content modeling and GraphQL APIs to programmatically add 2,000 new videos per month and serve over 90% branded metadata directly from Hygraph.

Does Hygraph support integration with other platforms and databases?

Yes, Hygraph supports integration with various platforms and databases. For instance, Iconfinder connected Hygraph's GraphQL Content API to their Django database, enabling flexible aggregation and categorization of thousands of illustrations. This integration allowed them to build proof-of-concept pages quickly and maintain high-quality user experiences.

How does Hygraph's UI benefit non-technical users?

Hygraph's intuitive and clean UI is frequently praised by customers for its ease of use. Non-technical users, such as content and marketing teams, can quickly onboard and manage content without relying on developers. This independence accelerates project timelines and enables agile workflows. Hygraph was recognized for 'Best Usability' in Summer 2023.

Who can benefit from using Hygraph?

Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, SaaS, marketplaces, automotive, technology, and more. It is especially beneficial for organizations seeking to modernize legacy tech stacks, streamline content operations, and deliver exceptional digital experiences at scale.

What problems does Hygraph solve for content teams?

Hygraph addresses operational inefficiencies by eliminating developer dependency for content updates, enabling agile workflows, and providing more control to content teams. For example, Iconfinder's content team gained independence from engineering, allowing them to meet aggressive deadlines and iterate quickly. Hygraph also solves financial and technical challenges such as high operational costs, slow speed-to-market, and integration difficulties.

How does Hygraph help accelerate time to market?

Hygraph enables teams to launch new projects faster by streamlining content workflows and reducing dependencies between marketing and development. Iconfinder accelerated their time to market from months to weeks, meeting a 3-week implementation timeline for their 'Illustrations' initiative. The platform's flexibility and efficient onboarding process support rapid experimentation and deployment.

What performance metrics can Hygraph deliver?

Hygraph is built for high performance and scalability. For example, Iconfinder achieved a maximum latency of 100ms on millions of monthly API calls and programmatically added 2,000 new videos per month. Hygraph's Smart Edge Cache and high-performance endpoints further enhance speed and reliability for global audiences.

How does Hygraph optimize API performance?

Hygraph provides high-performance GraphQL APIs and Smart Edge Cache to ensure fast and reliable content delivery. The platform measures API performance and offers practical advice for developers to optimize usage. These features are ideal for businesses with high traffic and global reach.

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure robust security and adherence to international standards for information security management.

What security features are available in Hygraph?

Hygraph offers granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and enterprise-grade compliance features. Customers can access a security and compliance report for certified infrastructure.

How long does it take to implement Hygraph?

Implementation timelines vary by project scope. For example, Iconfinder met their aggressive 3-week timeline for launching a new initiative, while Top Villas launched a new project within 2 months. Hygraph's structured onboarding process and free API playground enable teams to start immediately.

How easy is it to get started with Hygraph?

Hygraph is designed for easy onboarding. Teams can use the free API playground and sign up for a free developer account to start immediately. The onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and access to training resources such as webinars and documentation.

What support options are available for Hygraph customers?

Hygraph offers 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, and training resources. Enterprise customers receive a dedicated Customer Success Manager for personalized guidance.

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph is a cloud-based platform, so all deployment, updates, and infrastructure maintenance are managed by Hygraph. Customers benefit from seamless upgrades, regular feature improvements, and multiple troubleshooting channels, including 24/7 support and self-service documentation.

Can you share some customer success stories with Hygraph?

Yes, Hygraph has helped many organizations achieve significant results. For example, Komax achieved a 3X faster time to market, Samsung improved customer engagement by 15%, and Stobag increased online revenue share from 15% to 70%. Iconfinder accelerated their time to market from months to weeks and gained more independence for their content team.

Where can I find case studies about Hygraph's use cases?

You can explore a comprehensive collection of Hygraph case studies, including Iconfinder, Komax, Stobag, Samsung, Discovery, Statistics Finland, and more, on the case studies page. These case studies showcase how Hygraph drives impact across various industries and use cases.

What KPIs and metrics are associated with Hygraph's impact?

Key performance indicators include time saved on content updates, system uptime, speed of deployment, consistency in content across regions, reduction in operational costs, ROI on CMS investment, time to market for new products, scalability metrics, and performance during peak usage. For example, Iconfinder achieved 100ms max latency on millions of API calls and added 2,000 new videos per month.

Iconfinder launches new projects faster with Hygraph

Snapshot

Headquartered in Copenhagen, Iconfinder is the world’s largest marketplace for icons that sources icons from top designers around the world. Teams ranging from small startups to enterprises, such as Spotify, Google, and Adobe, use icons from Iconfinder in production.

Recently, Iconfinder has launched a new line of offerings called “Illustrations” to help designers revive landing pages, onboarding flows, and empty states. As the product offering continues to grow and diversify, the team is continually looking to optimize workflows and tooling to help their remote team improve operational efficiency. The team wanted to accelerate their ability to create new pages quickly and utilize their team to the best of their ability. The Iconfinder team knew that if they wanted to meet their aggressive timelines and give more independence to their marketing team to work agilely, they would need to adopt a new workflow.

Hygraph is really creating value for us by acting as a mini database [...] It helps us ensure that we are meeting our aggressive deadlines and that we can validate if we want these projects to exist in the long term.

Martin LeBlanc EigtvedCEO at Iconfinder

The Process

Prior to adopting Hygraph, the Iconfinder team hardcoded all of their content. The Content team would provide the content to the frontend team who would implement it. It was harder for the Content team to make changes to the website content without support from engineering.

Instead of being able to run short experiments in an agile method, they were limited to longer-term approaches to content. The team needed to find a way to decouple the marketing and development teams and reduce dependencies on one another. They needed a system that would give them the flexibility to build new page PoCs quickly and populate them with the content. Hygraph matched their needs of flexibility, efficient workflows, and a clean UI, allowing the team to meet their aggressive deadlines.

The team began working on a new initiative on their site called “Illustrations.” They had an ambitious timeline of 3 weeks and wanted to implement a POC that matched the high-quality UX across the website. The Iconfinder team chose to implement Hygraph to handle the static content and initial landing pages to help speed up development times and give the Content team more control over their work.

Why Hygraph?

The Iconfinder team chose Hygraph for their new initiative for the following reasons:

Integrating Django and GraphQL Content APIs

Iconfinder was able to connect their GraphQL Content API to a Django database and programmatically aggregate content. This meant that teams could work flexibly to organize their database containing thousands of illustrations into specific categories and pull that data to the final frontend from Django, flexibly building POCs without compromising quality.

Intuitive UI

All the “Illustrations” content, from the text to background colors and everything in between, is stored within Hygraph. The sleek UI made it easy for the Content team to get onboarded quickly and begin building out the content they needed. The balance between an intuitive, clean interface and feature-richness were instrumental to their project’s success. The content is much more flexible within Hygraph giving teams the opportunity to iterate before settling on a longer-term approach.

The Current Setup

Iconfinder leverages several systems working together in harmony in order to bring users the performant, clean user experience they have come to expect from Iconfinder. Hygraph works along with a CDN, Ginger, and Bootstrap for styling and workflows, Iconfinder’s existing Django database and frontend frameworks, as well as a cache.

Results and benefits

Team implemented agile content management methodologies leading to more aggressive content velocity
Entire Team met their aggressive 3-week implementation timeline
Easy incremental transition to Hygraph that allowed the Iconfinder to make changes to their site quickly
Content team gained more control over content and independence from the Engineering team
Entire team benefited from the more efficient workflows

Frequently Asked Questions

Features & Capabilities