What is Hygraph and how is it used by Travel Weekly?

Hygraph is a GraphQL-native Headless CMS that enables agile content management and delivery at scale. Travel Weekly uses Hygraph to manage over 150,000 content entries and serve more than 750,000 monthly visitors, achieving a PageSpeed Insight score of 90 on desktop. The platform empowers the content team to work independently from developers, streamline workflows, and deliver timely content to millions of readers in the media and publication industry. (Source: https://hygraph.com/case-studies/travel-weekly-case-study)

What are the main use cases for Hygraph?

Hygraph is used for knowledge management portals, websites, and content-intensive applications. It is particularly suited for media and publication companies, ecommerce, automotive, technology, food and beverage, and manufacturing industries. Travel Weekly leverages Hygraph for agile content management and rapid publishing to a large audience. (Source: https://hygraph.com/case-studies/travel-weekly-case-study)

Who is the target audience for Hygraph?

Hygraph is designed for developers, product managers, and marketing teams in organizations seeking scalable, modern content management solutions. It is ideal for businesses aiming to modernize legacy tech stacks, global enterprises requiring localization, asset management, and content federation, and companies in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. (Source: ICPVersion2_Hailey.pdf)

What key features does Hygraph offer?

Hygraph provides a no-code schema builder, intuitive UI, GraphQL API, content modeling, rich text and markdown editors, Smart Edge Cache for performance, custom roles for granular access control, project backups, and content federation. These features enable teams to build flexible content models, manage workflows efficiently, and deliver content at scale. (Source: https://hygraph.com/case-studies/travel-weekly-case-study, https://hygraph.com/features)

How does Hygraph perform in terms of speed and scalability?

Hygraph delivers exceptional performance with Smart Edge Cache and high-performance endpoints, ensuring fast content delivery and reliability for high-traffic, global audiences. For example, Travel Weekly achieved a PageSpeed Insight score of 90 on desktop and serves over 750,000 monthly visitors. (Source: https://hygraph.com/blog/improvements-to-high-performance-endpoint, https://hygraph.com/case-studies/travel-weekly-case-study)

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. The platform offers granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and enterprise-grade compliance features. (Source: https://hygraph.com/features/secure, Hygraph Security Report by Drata.pdf)

How easy is it to use Hygraph for non-technical users?

Hygraph is frequently praised for its intuitive user interface and ease of use. Customers report that even non-technical users can set up and start using the platform quickly, with minimal onboarding required. Hygraph was recognized for 'Best Usability' in Summer 2023. (Source: https://hygraph.com/try-headless-cms)

What problems does Hygraph solve for media and publication companies like Travel Weekly?

Hygraph addresses operational inefficiencies (removing developer dependency for content updates), modernizes legacy tech stacks, ensures content consistency across global teams, and provides a user-friendly interface for content creation. It also reduces operational costs, accelerates speed-to-market, and supports scalability for growing content demands. (Source: https://hygraph.com/case-studies/travel-weekly-case-study, Hailey Feed .pdf)

How does Hygraph differentiate itself in solving these pain points?

Hygraph stands out with its GraphQL-native architecture, user-friendly interface, and content federation capabilities. Unlike traditional CMS platforms, Hygraph enables non-technical users to manage content independently, integrates multiple data sources without duplication, and offers enterprise-grade security and compliance. (Source: Hailey Feed - PMF Research.xlsx)

How easy is it to get started with Hygraph?

Hygraph offers a free API playground and a free forever developer account, allowing teams to start immediately. The onboarding process is structured, including introduction calls, account provisioning, business and technical kickoffs, and content schema setup. Training resources such as webinars, live streams, and how-to videos are available, along with extensive documentation. (Source: https://hygraph.com/docs, https://hygraph.com/try-headless-cms)

How long does it take to implement Hygraph?

Implementation timelines vary by project scope. For example, Top Villas launched a new project within 2 months from the initial touchpoint, and Si Vale met aggressive deadlines during their initial implementation. (Source: https://hygraph.com/case-studies/top-villas-case-study, https://hygraph.com/case-studies/si-vale-case-study)

What support options are available for Hygraph customers?

Hygraph offers 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, training resources, and a dedicated Customer Success Manager for enterprise customers. (Source: https://hygraph.com/docs, https://hygraph.com/pricing)

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph is a cloud-based platform, so all deployment, updates, security, and infrastructure maintenance are managed by Hygraph. Upgrades are seamlessly integrated, and troubleshooting is supported through multiple channels, including 24/7 support, Intercom chat, documentation, and an API playground. (Source: manual)

What results did Travel Weekly achieve with Hygraph?

Travel Weekly manages over 150,000 content entries, serves 750,000+ monthly visitors, and achieved a PageSpeed Insight score of 90 on desktop. The content team gained independence from developers, improved workflow efficiency, and benefited from fast support response times. (Source: https://hygraph.com/case-studies/travel-weekly-case-study)

Can you share other customer success stories with Hygraph?

Yes. Komax achieved a 3X faster time-to-market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement by 15%, and Stobag increased online revenue share from 15% to 70%. Explore more case studies at Hygraph Case Studies: https://hygraph.com/case-studies.

Where can I find more case studies about Hygraph's use cases?

You can find case studies for Travel Weekly, Komax, Stobag, Samsung, HolidayCheck, Discovery, Leviathan, and more at Hygraph Case Studies: https://hygraph.com/case-studies.

What KPIs and metrics are associated with the pain points Hygraph solves?

Key metrics include time saved on content updates, number of updates made without developer intervention, system uptime, speed of deployment, content consistency across regions, user satisfaction scores, reduction in operational costs, ROI on CMS investment, speed-to-market, maintenance costs, scalability metrics, and performance during peak usage. For more details, visit the Hygraph CMS KPIs blog: https://hygraph.com/blog/cms-kpi.

When was this page last updated?

This page wast last updated on 12/12/2025 .

Travel Weekly and Hygraph: Case Study

Snapshot

Jacobs Media Group owns a variety of leading UK hospitality publishing brands including trusted brands like Travel Weekly and the Caterer. Travel Weekly, started in 1969, is an authority in the hospitality sector in the UK keeping readers informed on the latest trends, giving travelers more information on exciting destinations, sharing the latest news in the industry, and providing travel agencies tips on how to market to the latest trends. The Caterer is the largest hospitality magazine in the UK giving analysis on the industry, monthly reviews of restaurants, spotlights of important players in the industry. With around 400,000 monthly visitors for Travel Weekly alone, the Jacobs Media Group was limited by an overly complicated tech stack and an outdated approach to content management.

The Jacobs Media Group decided it was time to reevaluate their approach to their tech stack, including their approach to content management, and create a better performing website.

We love Hygraph as we think it is one of the (if not THE) best headless CMS on the market ... in the last 18 months we've seen amazing progress and we could not be more thrilled how it is going.

Imre NagyHead of Technology at Travel Weekly

The Process

Each development team attempted to create their own version of a CMS for new projects or updated a previous version of the homebrew CMS which led to an architecture that was not optimized for SEO, mobile-friendly considerations or the best use cases for particular tools. The team was working with the sixth iteration of the tech stack and had chosen to build their own CMS which quickly became cumbersome and time-consuming to maintain.

The team decided it would be a better investment to reevaluate their entire tech stack, rather than trying to optimize the existing backend system. The frontend system would be improved to consider updated standards of user experience and security. In evaluating a headless CMS for their project, there were a couple of drivers that were essential to the team. The new system must be extremely flexible, reliable, have easy onboarding for the technical team, and have various support options.

Why Hygraph?

The Travel Weekly team chose Hygraph for the following reasons.

No-code Schema Builder

The Schema builder and field types that enable teams to flexibly build content models that suit exactly their needs. The Travel Weekly team used the UI to build their content models and required very little onboarding to get up and running quickly.

Agile Content Management

The powerful Content Editor features enabled the team to work quickly and independently from the development team. In the past, the content team relied on the development team to make changes to content or dictate how things could be styled. With Hygraph, the team was able to make changes to content without involving the Development team and could determine their own styling needs using the Rich Text or Markdown Editors. Hygraph balanced robust features and functionality with a simple, straightforward UI which improved development times and gave the content team more freedom and flexibility.

Customer Support

Because the Travel Weekly team was new to the world of MACH architectures, there was still a learning curve, for which they had certain support expectations.The high velocity of product development of Hygraph meant that feature requests were often already in development and could be expected in the near future and this was always communicated clearly by the Hygraph support team.

The Current Setup

Hygraph is just one part of the redesigned modern architecture to create a much more performant portal. The new architecture which included a homebrew database and middleware that pushed the data to the newly designed website. The team chose to host the architecture on AWS and build using the [LAMP stack](https://en.wikipedia.org/wiki/LAMP_(software_bundle) technologies. Hygraph interacts directly with this core application that relays information from the CMS to be stored in Travel Weekly’s database application.

Results and Benefits

The content team has more independence and flexibility. They are no longer limited to minor styling or developer availability.
The great user experience when building the project schema; Hygraph finds the sweet spot between having the necessary functionality and being overly opinionated on how to build the schema
Simple, straightforward UI which requires very little onboarding for new users
Fast response and resolution times with the customer support team

Frequently Asked Questions

Product Information & Use Cases