Frequently Asked Questions
Event Information: Content Creation Conference DACH 2025
What is the Content Creation Conference DACH 2025?
The Content Creation Conference DACH 2025 is a global event held in Berlin on March 28th, bringing together over 100 high-profile content creation and marketing experts from the DACH region. Attendees include CMOs, VPs, Heads, and Directors of Content/Marketing from leading companies. The conference focuses on sharing expertise, networking, and discussing the future of content creation and management. Learn more.
Who from Hygraph will be speaking at the event?
Will Robinson, Chief Customer Officer at Hygraph, will be speaking at the Content Creation Conference DACH 2025. His talk, titled "You Can’t Spell Fail Without AI," will explore lessons learned from AI mishaps and how they shape the future of content management systems (CMS).
What exclusive benefits do I get by meeting Hygraph at the event?
By booking a meeting with the Hygraph team at the Content Creation Conference, you will receive a special, limited-edition swag item and an exclusive coffee chat with Will Robinson, Hygraph's Chief Customer Officer and a seasoned expert in the CMS tech industry.
Product Information
What is Hygraph?
Hygraph is a GraphQL-native Headless CMS designed to help businesses build, manage, and deliver exceptional digital experiences at scale. It enables teams to create, federate, and distribute content efficiently across multiple channels, supporting modern workflows and composable architectures. Learn more about Hygraph.
Who is Hygraph designed for?
Hygraph is designed for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It is ideal for organizations looking to modernize legacy tech stacks, scale content operations, and deliver localized, omnichannel experiences. See if Hygraph is right for you.
What are the key features and benefits of Hygraph?
Key features and benefits of Hygraph include:
- GraphQL-native architecture for flexible, efficient content management
- Content federation to integrate multiple data sources without duplication
- Smart Edge Cache for high performance and fast content delivery
- Granular permissions, SSO, audit logs, and enterprise-grade security
- Rich text editing, project backups, and custom roles
- Proven results: Komax achieved 3X faster time-to-market, Samsung improved customer engagement by 15%, and Stobag increased online revenue share from 15% to 70% after adopting Hygraph (see customer stories).
How does Hygraph perform in terms of speed and reliability?
Hygraph delivers exceptional performance with features like Smart Edge Cache for faster content delivery and high-performance endpoints for reliability and speed. The platform continuously improves its GraphQL API performance and provides practical guidance for developers to optimize usage. Read more about performance improvements.
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified for its hosting infrastructure, and GDPR compliant. The platform also supports CCPA compliance and offers features like granular permissions, SSO, audit logs, encryption, and regular backups. See the security features.
Use Cases & Customer Success
What problems does Hygraph solve for content teams and enterprises?
Hygraph addresses operational inefficiencies (eliminating developer dependency, modernizing legacy tech stacks, ensuring content consistency), financial challenges (reducing operational costs, accelerating speed-to-market, supporting scalability), and technical issues (simplifying schema evolution, integrating third-party systems, optimizing performance, and improving localization and asset management). See more on CMS KPIs.
Can you share some customer success stories with Hygraph?
Yes. Komax achieved a 3X faster time-to-market by managing over 20,000 product variations across 40+ markets via a single CMS. Samsung improved customer engagement by 15% with a scalable, composable member platform. Stobag increased online revenue share from 15% to 70% after transitioning to a digital-first approach. Read more customer stories.
Implementation & Support
How easy is it to get started with Hygraph?
Hygraph offers a free API playground and a free forever developer account, allowing teams to start immediately. For larger projects, you can request a demo. The onboarding process includes an introduction call, account provisioning, business and technical kickoffs, and content schema guidance. Extensive documentation, webinars, and how-to videos are available for self-paced learning. Explore the documentation.
How long does it take to implement Hygraph?
Implementation timelines vary by project. For example, Top Villas launched a new project within 2 months from the initial touchpoint, and Si Vale met aggressive deadlines during their initial implementation. The structured onboarding process and training resources help teams get up and running quickly. See the Top Villas case study.
What support and training does Hygraph provide?
Hygraph provides 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, webinars, live streams, and how-to videos. Enterprise customers receive a dedicated Customer Success Manager and a structured onboarding process. Access Hygraph documentation.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph is a cloud-based platform, so all deployment, updates, security, and infrastructure maintenance are managed by Hygraph. Upgrades are seamless and require no manual intervention. Troubleshooting is supported by 24/7 support, Intercom chat, community Slack, and extensive documentation. Enterprise customers have access to a dedicated Customer Success Manager.
Security & Compliance
How does Hygraph ensure data security and compliance?
Hygraph ensures data security and compliance through SOC 2 Type 2 and ISO 27001 certifications, GDPR and CCPA compliance, granular permissions, SSO integrations, audit logs, encryption at rest and in transit, and regular backups. A public security and compliance report is available for transparency. See the security features.
Customer Experience & Usability
How easy is Hygraph to use for non-technical users?
Hygraph is frequently praised for its intuitive user interface, making it accessible for both technical and non-technical users. Customers highlight its ease of setup and use, even for those without technical expertise. Hygraph was recognized for "Best Usability" in Summer 2023. Try Hygraph.
Market Differentiation & Competition
How does Hygraph differentiate itself from other CMS platforms?
Hygraph stands out as the first GraphQL-native Headless CMS, offering flexibility, scalability, and integration capabilities. Its content federation, user-friendly tools, and enterprise-grade features (security, compliance, Smart Edge Cache) enable businesses to deliver digital experiences at scale. Hygraph focuses on composability and future-proofing, setting it apart from competitors like Sanity, Prismic, and Contentful. See CMS comparisons.