Frequently Asked Questions
Features & Capabilities
What is the Hygraph Okta integration and what does it enable?
The Hygraph Okta integration allows you to authenticate users in your Hygraph-powered applications using Okta, a secure and customizable identity and access management solution. This integration supports both authentication and authorization, enabling you to manage user access efficiently without building your own authentication system. Okta is available to Hygraph Enterprise customers. Note: Okta integration is not available on non-Enterprise plans. Contact sales for configuration details.
Which identity providers are supported by Hygraph?
Hygraph supports all identity providers based on the SAML 2.0 protocol, including Okta, Auth0, G Suite SSO, GitHub, Facebook, Microsoft Azure AD, OneLogin, and Ping Identity. This allows organizations to choose the provider that best fits their security and compliance needs. Note: Detailed limitations for each provider are not publicly documented; ask sales for specifics.
Can I build custom integrations or apps with Hygraph?
Yes, you can build your own app using Hygraph's SDK to extend its functionalities according to your unique requirements. Resources such as the App Framework Guide and pre-configured starter projects are available to help you get started. Note: Building custom apps may require development resources and familiarity with Hygraph's SDK.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure that Hygraph meets international standards for information security management and data protection. Note: While Hygraph provides enterprise-grade security, customers should review their own compliance requirements for integration with third-party identity providers. Learn more.
How does Hygraph ensure secure authentication and user management?
Hygraph leverages secure, standards-based protocols such as SAML 2.0 for authentication and supports integration with enterprise identity providers like Okta. Data is encrypted at rest and in transit, and granular permissions and audit logs are available for governance. Note: The Okta integration is only available to Enterprise customers and requires configuration by your team or with Hygraph support.
Use Cases & Benefits
Who can benefit from integrating Okta with Hygraph?
Organizations that require secure, scalable authentication and user management for their digital experiences can benefit from integrating Okta with Hygraph. This includes enterprises in regulated industries, companies with distributed teams, and those needing to manage access across multiple brands or regions. Note: Okta integration is only available for Hygraph Enterprise customers; smaller teams may need to consider alternative authentication solutions.
What business impact can customers expect from using Hygraph with Okta?
Customers can expect improved operational efficiency by centralizing authentication and access management, reducing security risks, and accelerating time-to-market for digital projects. For example, Hygraph customers like Komax achieved a 3X faster time-to-market, and Samsung improved customer engagement by 15% (see Komax and Samsung case studies). Note: The specific impact of Okta integration will depend on your organization's requirements and implementation.
Technical Requirements
What are the technical requirements for integrating Okta with Hygraph?
To integrate Okta with Hygraph, you must be on the Hygraph Enterprise plan and have access to Okta as your identity provider. The integration uses the SAML 2.0 protocol and may require configuration by your IT or development team. For detailed setup instructions, contact your Hygraph customer success manager or Hygraph support. Note: Okta integration is not available on lower-tier plans.
Does Hygraph provide documentation or support for Okta integration?
Yes, Hygraph provides documentation and support for integrating with Okta and other SAML 2.0-based identity providers. Enterprise customers can access onboarding resources, technical guides, and direct support from the Hygraph team. For more information, visit the Hygraph Documentation or contact your customer success manager. Note: Documentation for Okta integration is tailored for Enterprise customers; non-Enterprise users may not have access to these resources.
Support & Implementation
How long does it take to implement Okta integration with Hygraph?
The implementation time for Okta integration with Hygraph depends on your organization's requirements and technical setup. For simple use cases, setup can be completed quickly with support from Hygraph's onboarding team. More complex configurations may require additional time for coordination with IT and security teams. Note: Implementation timelines may vary; contact Hygraph support for a tailored estimate.
What support channels are available for Hygraph Okta integration?
Enterprise customers integrating Okta with Hygraph have access to dedicated onboarding, technical support, and customer success managers. Additional resources include comprehensive documentation and community support via Slack at slack.hygraph.com. Note: Some support channels may be limited to Enterprise customers.
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .