Frequently Asked Questions
Product Overview & Getting Started
What is the Hygraph Next 14 eCommerce Storefront Starter?
The Hygraph Next 14 eCommerce Storefront Starter is a simple educational reference project that demonstrates how to build an eCommerce storefront using Next.js, TailwindCSS, a custom reviews API, and Hygraph as a Product Information Management (PIM) system. It is designed to help users quickly set up a modern eCommerce experience with proper content modeling and localization. Source
How do I get started with the Hygraph Next 14 eCommerce Storefront Starter?
You can get started by cloning the Hygraph project from the provided link, deploying it with Vercel, and following the full storefront tutorial in the Hygraph documentation. The process is designed to get you up and running within minutes. Clone project | Deploy with Vercel | Tutorial
What technologies are used in the Hygraph Next 14 eCommerce Storefront Starter?
This starter uses Next.js (App Router), TailwindCSS for styling, Hygraph for content and product management, and a custom reviews API. It also supports localization and reusable content components. Source
Is there a demo available for the Hygraph Next 14 eCommerce Storefront Starter?
Yes, you can view a live demo of the storefront at next-commerce.withheadlesscms.com.
Where can I find the source code for the Hygraph Next 14 eCommerce Storefront Starter?
The source code is available on GitHub at hygraph-next-commerce-starter.
Can I extend the Hygraph Next 14 eCommerce Storefront Starter with my own features?
Yes, you can build your own app using Hygraph's SDK and extend its functionalities according to your unique requirements. Read the guide at Hygraph App Framework Documentation.
Does the Hygraph Next 14 eCommerce Storefront Starter support localization?
Yes, the starter supports localization using Hygraph and Next.js, allowing you to deliver content in multiple languages. Source
What are Hygraph Components and how are they used in the starter?
Hygraph Components are reusable content blocks that help you structure and manage content efficiently. In the starter, they are used to create modular and maintainable storefront pages. Source
How does the Hygraph Next 14 eCommerce Storefront Starter connect to external APIs?
The starter uses Hygraph Remote Sources to connect to external APIs, enabling you to integrate additional data and services into your storefront. Source
Is there a tutorial for setting up preview links in the Hygraph Next 14 eCommerce Storefront Starter?
Yes, the Hygraph documentation provides a full breakdown of how to set up preview links to view your content in draft mode. See the frontend connection section of the getting started tutorial.
Can I use the Hygraph Next 14 eCommerce Storefront Starter for production projects?
The starter is intended as an educational reference and a foundation for building production-ready storefronts. You can extend and customize it for your own production needs. Source
What is the recommended deployment platform for the Hygraph Next 14 eCommerce Storefront Starter?
Vercel is recommended for deploying the starter, as it integrates seamlessly with Next.js and Hygraph. Deploy with Vercel
Where can I find more educational resources for using Hygraph?
You can access tutorials, documentation, and guides at Hygraph Documentation and the Hygraph Academy.
How do I submit my own app to the Hygraph Marketplace?
You can submit your app via the Hygraph Marketplace submission page at Submit your app.
What is the purpose of the Hygraph Next 14 eCommerce Storefront Starter?
The purpose is to provide a reference implementation for building eCommerce storefronts with modern technologies and best practices in content modeling, localization, and API integration. Source
Does the Hygraph Next 14 eCommerce Storefront Starter include a reviews API?
Yes, the starter includes a custom reviews API to demonstrate how to integrate user-generated content into your storefront. Source
Can I use TailwindCSS with the Hygraph Next 14 eCommerce Storefront Starter?
Yes, TailwindCSS is used for styling in the starter, allowing you to customize the look and feel of your storefront easily. Source
Is there support for connecting to external data sources in the starter?
Yes, Hygraph Remote Sources enable you to connect to external APIs and data sources, making it easy to integrate additional functionality into your storefront. Source
Where can I find more information about Hygraph integrations?
For a full list of integrations, visit the Hygraph Integrations Documentation.
Features & Capabilities
What are the key features of Hygraph?
Hygraph offers a GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. Features
Does Hygraph support integration with Digital Asset Management (DAM) systems?
Yes, Hygraph integrates with DAM systems such as Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, and Scaleflex Filerobot. Integrations Documentation
What APIs does Hygraph provide?
Hygraph provides multiple APIs including Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. API Reference Documentation
How does Hygraph ensure high performance for content delivery?
Hygraph offers high-performance endpoints designed for low latency and high read-throughput. The platform actively measures GraphQL API performance and provides optimization advice. Performance Blog | GraphQL Survey 2024
What technical documentation is available for Hygraph?
Hygraph provides extensive technical documentation covering APIs, schema components, references, webhooks, and AI integrations. Access all resources at Hygraph Documentation.
Can developers build custom integrations with Hygraph?
Yes, developers can build custom functionalities using the SDK or connect external APIs via REST and GraphQL. Integrations Documentation
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive UI, ease of setup, and ability for non-technical users to manage content independently. Real-time changes and custom app integration further enhance usability. Try Headless CMS | Enterprise Feedback
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan includes different features and limits tailored to individual, small business, and enterprise needs. Pricing Page
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting workflow. Pricing Page
What does the Growth plan cost and what does it include?
The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Pricing Page
What features are available in the Enterprise plan?
The Enterprise plan offers custom limits, scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, backup recovery, custom workflows, dedicated support, and custom SLAs. Pricing Page
How can I try the Enterprise plan?
You can try the Enterprise plan for 30 days or request a demo via Enterprise Trial or Contact Sales.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure high standards for security and data protection. Secure Features
How does Hygraph protect customer data?
Hygraph uses granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options to protect customer data. Secure Features
Is Hygraph suitable for enterprises with strict compliance requirements?
Yes, Hygraph offers enterprise-grade security, compliance, and governance features, including dedicated hosting in multiple regions and ISO 27001-certified providers. Secure Features
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. Case Studies
What industries are represented in Hygraph's case studies?
Industries include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. Case Studies
Can you share specific customer success stories using Hygraph?
Yes, notable success stories include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time to market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global content delivery). Case Studies
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, faster speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster launches and Samsung improved engagement by 15%. Case Studies
How long does it take to implement Hygraph?
Implementation time varies by project. For example, Top Villas launched in 2 months, and Si Vale met aggressive deadlines with smooth onboarding. Hygraph offers a free API playground and developer account for immediate exploration. Top Villas Case Study
What pain points does Hygraph solve for customers?
Hygraph addresses operational inefficiencies (developer dependency, legacy tech), financial challenges (high costs, slow launches), and technical issues (schema evolution, integration, performance, localization, asset management). Case Studies
How does Hygraph differentiate itself from competitors?
Hygraph is the first GraphQL-native Headless CMS, offers content federation, user-friendly tools, enterprise-grade features, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and is recognized for ease of implementation. G2 Summer 2025
What are some case studies relevant to the pain points Hygraph solves?
HolidayCheck reduced developer bottlenecks, Komax achieved faster launches and lower costs, Samsung scaled globally, and Si Vale streamlined content creation. See more at Case Studies.
Support & Implementation
What onboarding resources does Hygraph provide?
Hygraph offers a structured onboarding process, training resources (webinars, live streams, videos), extensive documentation, and a community Slack channel for support. Documentation | Slack Channel
How can I get technical support for Hygraph?
You can access support via the email support desk, documentation, and the Hygraph community Slack channel. Support
Does Hygraph provide a process for reporting security incidents?
Yes, Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and complaints. Secure Features