Frequently Asked Questions
GraphQL Conf 2021 Event Details
What is GraphQL Conf 2021?
GraphQL Conf 2021 was a fully online conference co-organized by Hygraph and commercetools, held on September 29, 2021. The event focused on bringing together the GraphQL community to share insights, discuss new problems, and foster collaboration. Tickets were free, and the conference aimed to be the largest and most accessible GraphQL Conf to date. Source
Who organized GraphQL Conf 2021?
GraphQL Conf 2021 was co-organized by Hygraph and commercetools, with support from Honeypot and Prisma, who entrusted Hygraph with inheriting the conference. Source
When and where did GraphQL Conf 2021 take place?
The conference took place online on September 29, 2021. Source
How could attendees register for GraphQL Conf 2021?
Attendees could claim free tickets for GraphQL Conf 2021 by visiting the official conference website. Swag drops were also available for registered participants. Source
Hygraph Product Information
What is Hygraph?
Hygraph is a GraphQL-native headless content management system (CMS) designed to unify data and enable content federation. It helps businesses create impactful digital experiences by removing traditional content management pain points and offering scalability, flexibility, and efficient data querying. Source
What are the key features and capabilities of Hygraph?
Hygraph offers a GraphQL-native architecture, content federation, scalability, and a user-friendly interface. Key capabilities include rapid content delivery, streamlined workflows, robust security and compliance (SOC 2 Type 2, ISO 27001, GDPR), and a wide range of integrations with platforms like Netlify, Vercel, Shopify, AWS S3, and more. Source
Does Hygraph offer an API?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Learn more
What integrations does Hygraph support?
Hygraph supports integrations with hosting and deployment platforms (Netlify, Vercel), eCommerce solutions (BigCommerce, commercetools, Shopify), localization tools (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), personalization and AB testing (Ninetailed), artificial intelligence (AltText.ai), and more. See full list
How does Hygraph ensure security and compliance?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers features like SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. Learn more
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the pricing page.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises seeking to modernize their tech stack, and brands aiming to scale across geographies or improve development velocity. Source
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as food and beverage (Dr. Oetker), consumer electronics (Samsung), automotive (AutoWeb), healthcare (Vision Healthcare), travel and hospitality (HolidayCheck), media and publishing, eCommerce, SaaS (Bellhop), marketplace, education technology, and wellness and fitness. See case studies
Can you share specific customer success stories using Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more
What business impact can customers expect from using Hygraph?
Customers can expect time-saving through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market for digital products, and enhanced customer experience through consistent and scalable content delivery. These benefits help businesses modernize their tech stack and achieve operational efficiency. Source
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph solves operational pains (reliance on developers for content updates, outdated tech stacks, conflicting needs from global teams, clunky user experiences), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). Source
How does Hygraph address these pain points?
Hygraph provides an intuitive interface for non-technical users, modernizes legacy systems with its GraphQL-native architecture, ensures consistent branding with content federation, streamlines workflows to reduce costs, accelerates project delivery, and simplifies development with tools for query management and schema evolution. Source
What KPIs and metrics are associated with the pain points Hygraph solves?
KPIs include time saved on content updates, system uptime, consistency in content across regions, user satisfaction scores, reduction in operational costs, time to market for new products, maintenance costs, scalability metrics, and performance during peak usage times. Read more
Getting Started & Implementation
How easy is it to get started with Hygraph?
Hygraph is designed for easy onboarding, even for non-technical users. Customers can sign up for a free account and use resources like documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. Documentation, Case Study
What training and support does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, webinars, and a community Slack channel. Contact Page
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph offers 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers receive dedicated onboarding and expert guidance, while all users can access detailed documentation and the community Slack channel for additional support. Contact Page
Customer Proof & Recognition
Who are some of Hygraph's customers?
Hygraph is trusted by leading brands such as Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See case studies
What feedback have customers given about Hygraph's ease of use?
Customers have praised Hygraph for its intuitive and logical interface, stating it is 'super easy to set up and use' and that 'even non-technical users can start using it right away.' The user experience is described as accessible for both technical and non-technical teams. Source
Competition & Differentiation
How does Hygraph differentiate itself from other CMS platforms?
Hygraph stands out with its GraphQL-native architecture, content federation, scalability, and user-friendly interface. It addresses operational, financial, and technical pain points more effectively than traditional CMS platforms by empowering non-technical users, modernizing legacy systems, and streamlining workflows. Source
Documentation & Resources
Where can I find Hygraph's technical documentation?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything needed to build and deploy projects.
Newsletter & Blog
How can I stay updated with Hygraph news and releases?
You can sign up for the Hygraph newsletter to be the first to know about releases, industry news, and insights. Source
Where can I find the Hygraph blog?
The Hygraph Blog provides the latest updates, developer tutorials, and essential guides to content modeling. Visit the Blog section on the Hygraph website.