Frequently Asked Questions
Product Information & Hybrid App Development
What is Framework7 and how does it integrate with Hygraph?
Framework7 is an HTML5, CSS, and JavaScript framework for creating mobile user interfaces with a native-like look and feel. It integrates with Hygraph by allowing developers to fetch and manage app content via Hygraph's GraphQL API, enabling dynamic content delivery to mobile apps. For more details, see the blog post.
What are the benefits of Framework7's hybrid approach?
The main benefit of Framework7's hybrid approach is that there is no need to develop separate apps for iOS or Android. Framework7 automatically detects the user's device and loads the appropriate CSS for a native look, streamlining development and maintenance. Source: Hybrid App Framework7 Blog.
What is needed to build a hybrid app from a Framework7 application?
To build a hybrid app from a Framework7 application, you need PhoneGap or Cordova to compile the source code. The easiest way is to use Adobe's online service, PhoneGap Build (https://build.phonegap.com/). Source: Hybrid App Framework7 Blog.
How can I connect my Framework7 app to Hygraph?
You can connect your Framework7 app to Hygraph by using Hygraph's GraphQL API endpoint in your app's code. Update the API URL in your main.js file and adjust GraphQL queries inside your Vue components to fetch content from Hygraph. Example projects and guides are available at Graphify and Vue Apollo Blog Example.
Features & Capabilities
What features does Hygraph offer?
Hygraph offers a GraphQL-native architecture, content federation, scalability, and a wide range of integrations including hosting (Netlify, Vercel), eCommerce (Shopify, BigCommerce), localization (Lokalise, Crowdin), digital asset management (Cloudinary, AWS S3), personalization (Ninetailed), and AI (AltText.ai). For a full list, visit Hygraph Integrations.
Does Hygraph provide an API for content management?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Learn more at the Hygraph API Reference.
What is the App Framework in Hygraph?
The App Framework in Hygraph allows users to build custom applications, add functionalities, connect to external systems, and automate workflows. For an overview, visit App Framework Documentation.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For details, visit the Hygraph Pricing Page.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers features like SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. For more details, visit Hygraph Security Features.
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project managers, agencies, solution partners, and technology partners. Companies in industries such as food and beverage, consumer electronics, automotive, healthcare, travel, media, eCommerce, SaaS, marketplaces, education technology, and wellness can benefit. Source: Hygraph Case Studies.
Can you share specific case studies or success stories of customers using Hygraph?
Yes. For example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available at Hygraph Customer Stories.
How long does it take to implement Hygraph and how easy is it to start?
Hygraph is designed for quick implementation. For example, Top Villas launched a new project in just 2 months. Users can get started by signing up for a free account and accessing documentation and onboarding guides. Source: Hygraph Documentation, Top Villas Case Study.
What business impact can customers expect from using Hygraph?
Customers can expect time savings, ease of use, faster speed-to-market, and enhanced customer experience through scalable content delivery. These benefits help modernize tech stacks and improve operational efficiency. Source: ICPVersion2_Hailey.pdf.
Technical Requirements & Documentation
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything needed to build and deploy projects.
How does Hygraph optimize content delivery performance?
Hygraph emphasizes optimized content delivery performance, ensuring rapid content distribution and responsiveness. This reduces bounce rates and increases conversions, positively impacting user experience and search engine rankings. Learn more at Headless CMS Checklist.
Support & Onboarding
What customer service or support is available after purchasing Hygraph?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. For more, visit Hygraph Contact Page.
What training and technical support is available to help customers get started?
Hygraph provides onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers. 24/7 support is available for troubleshooting and guidance. Source: Hygraph Contact Page.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph solves operational pains (reliance on developers, outdated tech stacks, global team conflicts, clunky content creation), financial pains (high costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache and OpenID integration issues). For more, visit Hygraph Product Page.
How does Hygraph solve pain points for different personas?
For developers, Hygraph reduces boilerplate code and streamlines query management. For content creators and project managers, it provides an intuitive interface for independent content updates. For business stakeholders, it lowers operational costs, supports scalability, and accelerates speed-to-market. Source: Hygraph Product Page.
What KPIs and metrics are associated with the pain points Hygraph solves?
KPIs include time saved on content updates, system uptime, consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more, see CMS KPIs Blog.
Customer Proof & Case Studies
Who are some of Hygraph's customers?
Hygraph's customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more, visit Hygraph Case Studies.
What industries are represented in Hygraph's case studies?
Industries include food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Source: Hygraph Case Studies.
Blog & Resources
Where can I find the Hygraph blog?
The Hygraph Blog provides the latest updates, developer tutorials, and essential guides to content modeling. Visit the Hygraph Blog for news and insights.