Frequently Asked Questions
Hygraph Partner Network & Partnerships
What is the Hygraph Partner Network?
The Hygraph Partner Network is a collaborative ecosystem of solution and technology partners that enables organizations to build and deliver digital projects at scale. Partners in the network offer expertise in Hygraph implementations, technology consulting, and content strategy, helping clients accelerate project delivery and maximize the value of Hygraph's platform. Learn more about the Hygraph Partner Network.
Who is BITGRIP GmbH and what is their role in the Hygraph Partner Network?
BITGRIP GmbH is a Berlin-based consultant, developer, designer, and integrator for digital solutions. As a member of the Hygraph Partner Network, BITGRIP brings expertise in delivering future-proof, flexible web solutions, especially for eCommerce and omni-channel experiences. Their clients include Deutsche Telekom, Axel-Springer, the KSB Group, Hamburger Sparkasse, Vattenfall, TollCollect, and Ebay. BITGRIP supports Hygraph's mission by helping companies implement API-first, headless CMS architectures. Read the partnership announcement.
What are the benefits of joining the Hygraph Partner Network?
Joining the Hygraph Partner Network allows organizations to access a network of qualified experts, accelerate project delivery, and leverage best-in-class partner experiences based on trust, collaboration, and accountability. Partners can expand their offerings, maximize growth, and deliver innovative digital solutions using Hygraph's modern, API-first platform. Find out more about becoming a partner.
What types of organizations are part of the Hygraph Partner Network?
The Hygraph Partner Network includes solution partners, technology partners, agencies, and consultancies with expertise in digital transformation, content management, and composable architectures. Notable partners include BITGRIP GmbH, Bejamas, Beta Acid, Turbine Kreuzberg, imgix, datrycs, and Shopmacher. Browse the partner network.
How can I join the Hygraph Partner Network?
To join the Hygraph Partner Network, visit the Hygraph Partners page and submit your application. The program is open to solution and technology partners looking to collaborate on innovative digital projects and leverage Hygraph's platform for client success.
Product Features & Capabilities
What is Hygraph and what are its core features?
Hygraph is a headless CMS with a GraphQL-native architecture, designed for content federation and scalability. Core features include a powerful GraphQL API, content federation, intuitive user interface, robust integrations, and enterprise-grade security. Hygraph enables businesses to deliver digital experiences at scale while reducing operational costs and improving efficiency. Explore Hygraph features.
What integrations does Hygraph support?
Hygraph supports a wide range of integrations, including hosting and deployment (Netlify, Vercel), eCommerce (BigCommerce, commercetools, Shopify), localization (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), personalization and AB testing (Ninetailed), artificial intelligence (AltText.ai), and more. See the full list of integrations.
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. This API enables developers to build flexible, scalable digital experiences and integrate Hygraph with other systems. Learn more about the Hygraph API.
How does Hygraph ensure performance and scalability?
Hygraph is optimized for rapid content delivery, which improves user experience, engagement, and search engine rankings. Its architecture ensures fast, responsive content distribution, reducing bounce rates and increasing conversions. Read more about performance optimization.
Is Hygraph easy to use for non-technical users?
Yes, Hygraph is praised for its intuitive and user-friendly interface. Customers report that it is 'super easy to set up and use,' and even non-technical users can start using it right away. The logical UI makes it accessible for both technical and non-technical teams. See customer feedback.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection for all users. Hygraph also offers SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. Learn more about Hygraph security features.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For detailed pricing and feature breakdowns, visit the Hygraph pricing page.
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises looking to modernize their tech stack, and brands aiming to scale across geographies or re-platform from traditional solutions. Learn more about Hygraph's target audience.
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as food and beverage (Dr. Oetker), consumer electronics (Samsung), automotive (AutoWeb), healthcare (Vision Healthcare), travel and hospitality (HolidayCheck), media and publishing, eCommerce, SaaS (Bellhop), marketplace, education technology, and wellness and fitness. Explore Hygraph case studies.
Can you share some customer success stories with Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more customer stories.
How quickly can organizations implement Hygraph?
Hygraph is designed for fast implementation. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. Customers can get started quickly by signing up for a free account and using onboarding resources. See Hygraph documentation.
Support & Resources
What support and training does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, webinars, and a community Slack channel. Contact Hygraph support.
Where can I find Hygraph's technical documentation?
Comprehensive technical documentation for Hygraph is available at hygraph.com/docs, covering everything needed to build and deploy projects.
Business Impact & Differentiation
What business impact can customers expect from using Hygraph?
Customers can expect time savings through streamlined workflows, faster speed-to-market, improved customer experience, and operational efficiency. Hygraph's modern architecture helps businesses scale and modernize their tech stack. See more about business impact.
How does Hygraph differentiate itself from other CMS platforms?
Hygraph stands out with its GraphQL-native architecture, content federation, and scalability. It empowers non-technical users, reduces operational costs, accelerates project delivery, and supports global content management. These features address operational, financial, and technical pain points more effectively than many traditional CMS platforms. Learn more about Hygraph's differentiation.