Frequently Asked Questions

Hygraph Partner Network

What is the Hygraph Partner Network?

The Hygraph Partner Network is a collaborative ecosystem of solution and technology partners who help organizations build and deliver digital projects at scale. Partners in the network are skilled in Hygraph implementations, technology and architecture consulting, and scaling content strategies. For more details, visit the Hygraph Partner Network page.

Who recently joined the Hygraph Partner Network?

codecentric AG, a pioneer of innovative technologies in Germany, recently joined the Hygraph Partner Network. With over 15 years of project experience and offices in 16 locations across Europe, codecentric brings expertise in cloud-native, smart data, AI, IT integration, information security, and application performance management. (Source: Hygraph Blog, April 16, 2020)

What are the benefits of joining the Hygraph Partner Network?

Joining the Hygraph Partner Network enables partners to fulfill client specifications faster and with ease, access a network of qualified experts, and leverage Hygraph's composable architectures for digital experiences. Partners also benefit from trust, collaboration, and a focus on customer success. Learn more at the Hygraph Partners page.

How can I become a Hygraph partner?

You can join the Hygraph Partner Network by visiting the Hygraph Partners page and exploring the partner program. The program is value-driven, emphasizing trust, collaboration, and a joint focus on customer success.

Product Features & Capabilities

What features does Hygraph offer?

Hygraph offers a GraphQL-native architecture, content federation, scalability, and a wide range of integrations. Key features include rapid content delivery, intuitive user interface, robust security, and support for modern development workflows. For a full list, visit the Hygraph Features page.

What integrations are available with Hygraph?

Hygraph integrates with platforms such as Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For more details, see the Hygraph Integrations documentation.

Does Hygraph provide an API?

Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Learn more at the Hygraph API Reference.

What technical documentation is available for Hygraph?

Hygraph offers comprehensive technical documentation covering all aspects of building and deploying projects. Access the documentation at Hygraph Documentation.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection. For more details, visit the Hygraph Security Features page.

How does Hygraph ensure data security and compliance?

Hygraph provides robust security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. Learn more at the Hygraph Security Features page.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the Hygraph Pricing page.

Use Cases & Customer Success

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises seeking to modernize their tech stack, and brands aiming to scale across geographies or improve development velocity. (Source: ICPVersion2_Hailey.pdf)

What industries are represented in Hygraph's case studies?

Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. See more at the Hygraph Case Studies page.

Can you share some customer success stories with Hygraph?

Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Explore more at the Hygraph Product page.

Who are some of Hygraph's customers?

Notable Hygraph customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more, visit the Hygraph Case Studies page.

Implementation & Support

How easy is it to get started with Hygraph?

Hygraph is designed for easy onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access documentation, video tutorials, and onboarding guides. (Source: Hygraph Documentation, Top Villas Case Study)

What support is available to Hygraph customers?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, and a community Slack channel. For more, visit the Hygraph Contact Page.

What training and onboarding resources does Hygraph offer?

Hygraph offers onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. (Source: Hygraph Contact Page)

Pain Points & Differentiation

What problems does Hygraph solve?

Hygraph addresses operational pains (reducing reliance on developers, modernizing legacy tech stacks, supporting global teams, improving user experience), financial pains (lowering operational costs, speeding up time-to-market, reducing maintenance, supporting scalability), and technical pains (simplifying development, streamlining queries, resolving cache and integration challenges). For more, visit the Hygraph Product page.

How does Hygraph differentiate itself from other CMS platforms?

Hygraph stands out with its GraphQL-native architecture, content federation, scalability, and user-friendly interface. It empowers non-technical users, supports modern development practices, and offers robust integrations and security. These features help businesses reduce costs, accelerate speed-to-market, and scale efficiently. (Source: Hygraph Product page)

Performance & Metrics

How does Hygraph optimize content delivery performance?

Hygraph ensures rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. This leads to reduced bounce rates and increased conversions. For more, visit this page.

What KPIs and metrics are associated with Hygraph's impact?

Key KPIs include time saved on content updates, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more, see the Hygraph blog on CMS KPIs.

Velocity at Scale: Join the Launch of Hygraph’s Latest AI Innovations

codecentric Joins our Partner Network

We're pleased to welcome codecentric into our growing Partner Network.
Christopher Kühn

Written by Christopher 

Apr 16, 2020
Codecentric Joins our Partner Network

We're pleased to announce that we've partnered with codecentric AG, to join us as the latest addition to our partner network.

codecentric AG is a pioneer of innovative technologies in Germany. Combining the expertise of the best IT architects and software developers in Germany with practical knowledge gained from 15 years of project experience, codecentric develops and delivers next-generation digital solutions, sharing insights, experiences, and best practices with the IT community along the way. codecentric’s extensive project portfolio ranges from Cloud-Native, Smart Data and AI to IT Integration, Information Security, and Application Performance Management.

Headquartered in Solingen, with offices in 16 locations across Europe, codecentric has delivered hundreds of projects for organisations across verticals, and boast an impressive portfolio of work with household names like T-mobile, XING, Audi, and Holidaycheck.

“We're looking forward to delivering projects together in the near future with codecentric, and are thrilled to welcome them into our partner network as they strengthen our positioning in key European markets.”

Michael Lukaszczyk, Co-Founder and CEO, Hygraph

We look forward to this cooperation with codecentric and are thrilled to have them on-board as a partner!

To learn more about our partner network or to join us as a partner, click here.

Blog Author

Christopher Kühn

Christopher Kühn

Chief Revenue Officer

Chris is the Chief Commercial Officer at Hygraph. As an advocate for driving continuous business innovation with composable architectures, Chris is also a co-author of the Composable Architectures for Digital Experiences in the Enterprise report.

Share with others

Sign up for our newsletter!

Be the first to know about releases and industry news and insights.