Frequently Asked Questions

Product Information & Hygraph Studio

What is Hygraph Studio?

Hygraph Studio is the new, intuitive interface for managing content in Hygraph. It is designed to help teams create, manage, and publish content faster, offering a modern user experience and new features for content editing. Studio is now in Early Availability as of July 03, 2024, and will eventually become the default interface for all Hygraph users. [Source]

What does Early Availability mean for Hygraph Studio?

Early Availability (EA) means that Hygraph Studio is now available as the default experience for Free and Self-service users when opening the Hygraph app. Hygraph Classic remains available, and users can switch between Studio and Classic without losing any capabilities. For Enterprise customers, there are no immediate changes, and migration will be planned with Customer Success Managers. [Source]

What new features have been added to Hygraph Studio?

Recent updates to Hygraph Studio include Localization (centralized translation management for global sites), Content Duplication (to speed up content creation), and Custom Views and Groups (to help editors quickly find relevant content). These features bring Studio to feature parity with Classic and include a refreshed UI. [Source]

Are there any features not yet available in Hygraph Studio?

Some features are still being added to Studio, including Scheduled Publishing, Version Comparison, Commenting and Assignment Workflows, and Notifications. For these capabilities, users can temporarily switch to Classic. The Hygraph team is actively working to bring these features to Studio soon. [Source]

How does the rollout of Hygraph Studio affect different user plans?

For Free and Self-service plans, Studio becomes the default interface, but Classic remains accessible. For Enterprise plans, there are no immediate changes, and migration will be coordinated with Customer Success Managers. All users can switch between Studio and Classic without losing any capabilities. [Source]

What is the timeline for Hygraph Studio's transition from Beta to Early Availability?

Hygraph Studio launched in Early Availability on July 03, 2024. The rollout is gradual, with all projects (except Enterprise) transitioning to Studio as the default experience over several days, depending on region. [Source]

Features & Capabilities

What are the key features and benefits of Hygraph?

Hygraph offers a GraphQL-native architecture, content federation, scalability, and a modern user interface. Key benefits include faster speed-to-market, control at scale, lower total cost of ownership, and the ability to unify data for impactful digital experiences. [Source]

What integrations does Hygraph support?

Hygraph supports a wide range of integrations, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. [Source]

Does Hygraph provide an API?

Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. [Source]

Where can I find technical documentation for Hygraph?

Comprehensive technical documentation for Hygraph is available at https://hygraph.com/docs, covering all aspects of building and deploying projects. [Source]

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the pricing page. [Source]

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 Compliant, ISO 27001 Certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection. [Source]

What security features does Hygraph offer?

Hygraph provides SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. [Source]

Performance & Technical Requirements

How does Hygraph optimize content delivery performance?

Hygraph is optimized for rapid content delivery, which improves user experience, engagement, and search engine rankings. This leads to reduced bounce rates and increased conversions. [Source]

Use Cases & Customer Success

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises modernizing their tech stack, and brands scaling across geographies. [Source]

What industries are represented in Hygraph's case studies?

Hygraph's case studies span industries such as Food and Beverage, Consumer Electronics, Automotive, Healthcare, Travel and Hospitality, Media and Publishing, eCommerce, SaaS, Marketplace, Education Technology, and Wellness and Fitness. [Source]

Can you share some customer success stories with Hygraph?

Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available on the Hygraph product page. [Source]

Who are some of Hygraph's customers?

Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. [Source]

Implementation & Ease of Use

How easy is it to get started with Hygraph?

Hygraph is designed for ease of use, with customers reporting that it is 'super easy to set up and use.' Even non-technical users can start right away. Resources like documentation, video tutorials, and onboarding guides are available. [Source]

How long does it take to implement Hygraph?

Implementation is fast. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. [Source]

Support & Training

What support options are available for Hygraph customers?

Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. [Source]

What training resources are available for new Hygraph users?

Training resources include onboarding sessions for enterprise customers, video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. [Source]

Pain Points & Solutions

What problems does Hygraph solve?

Hygraph addresses operational pains (reducing reliance on developers, modernizing legacy tech stacks, supporting global teams, improving content creation UX), financial pains (lowering operational costs, speeding time-to-market, reducing maintenance, supporting scalability), and technical pains (simplifying development, streamlining queries, resolving cache and integration challenges). [Source]

How does Hygraph solve pain points for different personas?

For developers, Hygraph reduces boilerplate code and streamlines query management. For content creators and project managers, it provides an intuitive interface for independent content updates. For business stakeholders, it lowers operational costs, supports scalability, and accelerates speed to market. [Source]

KPIs & Metrics

What KPIs and metrics are associated with Hygraph's solutions?

Key metrics include time saved on content updates, number of updates made without developer intervention, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, and scalability metrics. [Source]

Company Vision & Mission

What is Hygraph's vision and mission?

Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, modernizing the concept of a Headless CMS. [Source]

Velocity at Scale: Join the Launch of Hygraph’s Latest AI Innovations

Hygraph Studio: Now in early availability

We’re transitioning Hygraph Studio from Beta to Early Availability with optimizations and new features that make it fully functional for all content editing needs.
Shahan Syed

Written by Shahan 

Jul 03, 2024

Since launching Hygraph Studio in beta, we’ve received valuable feedback and suggestions from our user community.

Over the past few months, we have released numerous features and improvements for Studio.

And now, Hygraph Studio is ready for the spotlight once again. Beginning July 03, we’re excited to launch Studio in Early Availability (EA), and it will eventually become the default interface for managing content in Hygraph.

What this means for Free and Self-service plans

As we roll out in EA over the next few days, Free and Self-service users will land in Studio as the default experience when opening the Hygraph app.

Hygraph Classic will remain available as usual, and you can switch between both experiences without losing any capabilities.

What this means for Enterprise plans

There will be no immediate changes to the experience for enterprise customers within Hygraph.

Hygraph Classic will remain available as usual, and you can switch between both experiences without losing any capabilities.

Your Customer Success Manager will work with you to plan your migration over the coming months. There is no immediate pressure to switch, and we are here to support you every step of the way.

#Recap: overview of Hygraph Studio

Studio is the new intuitive experience for working with content in Hygraph. It offers new features and has been redesigned for maximum performance to help your teams create, manage, and publish content faster!

Hygraph Studio is  now live - in beta! - Image 4 (1).png

Studio helps you:

  • Work independently and launch faster
  • Save time building with reusable components
  • Stay consistent while publishing content everywhere
  • Drive engagement with faster applications
  • Empower your developers to be more productive
  • Give developers the flexibility to speed up deployment

Try our Studio if you haven’t already →

#Discover what’s newly added to Studio

We recently added several highly requested and popular features to Studio, making it fully functional for all your content editing needs.

These Studio features offer the same capabilities as Classic, and have also received a UI facelift.

Localization

Implement your localization strategy seamlessly and manage translations centrally for multiple global sites with Hygraph Studio.

Image 2 (1).png

Content Duplication

Reduce the time it takes to create content entries and make editors more efficient with Content Duplication.

Image 1.png

Custom Views and Groups

Create custom default views and group them, allowing your editors to quickly find the content that needs their attention.

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#What’s in the pipeline?

Over the past few months, we have released numerous features to Studio, first focusing on the most popular ones.

However, there are still a few features that are yet to make their way into Studio:

  • Scheduled Publishing
  • Version comparison
  • Commenting and Assignment Workflows
  • Notifications

At this time, you will need to temporarily switch to Classic for these capabilities, but our team is working very hard toward adding these to Studio very soon.

#Timelines

Even though Classic is still available, we recommend using Studio as your default editing interface, provide feedback and help us improve as we prepare for General Availability.

As always, feel free to share your thoughts in our community Slack channel.

Blog Author

Shahan Syed

Shahan Syed

Shahan is the Product Marketing Manager at Hygraph. Living in Pakistan, he loves to spend time exploring places, pencil sketching, reading, and watching science fiction and K-dramas.

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