Frequently Asked Questions
Product Information
What is Hygraph?
Hygraph is a Headless CMS designed to help teams build content-driven applications that scale across brands and markets. It enables organizations to unify content into a single source of truth, simplifying global content distribution and supporting long-term growth. [Source]
What is the primary purpose of Hygraph?
Hygraph's primary purpose is to unify data and enable content federation, allowing businesses to create impactful digital experiences. Its GraphQL-native architecture removes traditional content management pain points and offers scalability, flexibility, and efficient data querying. [Source]
Use Cases & Benefits
How is KoRo using Hygraph?
KoRo uses Hygraph to transform its multi-market content strategy, managing content across fourteen global markets. By leveraging Hygraph's localization, workflow efficiency, scalability, and governance features, KoRo can deliver consistent, on-brand content efficiently and support its rapid international expansion. [Source]
What are the main benefits KoRo gains from using Hygraph?
KoRo benefits from Hygraph's powerful content localization capabilities, improved workflow efficiency (reducing manual work for content managers), and robust scalability and governance. These features allow KoRo to publish content faster, maintain quality and consistency, and align with their rapid growth objectives. [Source]
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises seeking to modernize their tech stack, and brands aiming to scale across geographies or improve development velocity. [Source]
What business impact can customers expect from using Hygraph?
Customers can expect significant business impacts, including time savings through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market for digital products, and enhanced customer experience through consistent and scalable content delivery. [Source]
Features & Capabilities
What features does Hygraph offer?
Hygraph offers a GraphQL-native architecture, content federation, scalability, structured content modeling, permission management, localization, and workflow automation. It also provides integrations with platforms like Netlify, Vercel, Shopify, AWS S3, Cloudinary, and more. [Source] [Integrations]
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API that allows you to fetch and manage content efficiently. [API Reference]
What integrations are available with Hygraph?
Hygraph integrates with a wide range of platforms, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. [Integrations]
How does Hygraph optimize content delivery performance?
Hygraph emphasizes optimized content delivery performance, ensuring rapid content distribution and responsiveness. This leads to improved user experience, higher engagement, and better search engine rankings by reducing bounce rates and increasing conversions. [Source]
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection for users. [Source]
What security features does Hygraph provide?
Hygraph offers SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. [Source]
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the pricing page.
Support & Implementation
How easy is it to get started with Hygraph?
Hygraph is designed for easy onboarding, even for non-technical users. Customers can sign up for a free account and use resources like documentation and onboarding guides. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. [Documentation] [Case Study]
What support is available to Hygraph customers?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, and a community Slack channel. [Contact]
What training and technical support does Hygraph offer for onboarding?
Hygraph offers onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. [Contact]
Customer Proof & Case Studies
Who are some of Hygraph's customers?
Hygraph is trusted by leading brands such as Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. [Case Studies]
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. [Case Studies]
Can you share specific customer success stories with Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. [Customer Stories]
Technical Requirements & Documentation
Where can I find Hygraph's technical documentation?
Comprehensive technical documentation for Hygraph is available at Hygraph Documentation.