Frequently Asked Questions
Product Information
What is Hygraph?
Hygraph is a Headless CMS designed to help teams build content-driven applications that scale across brands and markets. It simplifies global content distribution by unifying content into a single source of truth, enabling seamless collaboration and efficient content management. Thousands of global digital teams, including Samsung, Dr. Oetker, Ashley Furniture, and BioCentury, use Hygraph to centralize content and accelerate workflows. Learn more.
What is the primary purpose of Hygraph and how does it address specific needs?
Hygraph's primary purpose is to unify data and enable content federation, allowing businesses to create impactful digital experiences. Its GraphQL-native architecture removes traditional content management pain points, offering scalability, flexibility, and efficient data querying. Source.
Who is the target audience for Hygraph?
Hygraph is designed for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises seeking to modernize their technologies, and brands aiming to scale across geographies, improve development velocity, or re-platform from traditional solutions. Source.
Features & Capabilities
What features does Hygraph offer?
Hygraph offers a GraphQL-native architecture, content federation, scalability, high-performance content delivery, granular content modeling, structured workflows, scheduled publishing, custom roles, and API-first flexibility. It also supports integrations with platforms like Netlify, Vercel, Shopify, AWS S3, Cloudinary, and more. Learn more.
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. API Reference.
What integrations are available with Hygraph?
Hygraph integrates with a wide range of platforms, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. See full list.
How does Hygraph optimize content delivery performance?
Hygraph emphasizes optimized content delivery performance, which improves user experience, engagement, and search engine rankings. Its high-performance architecture ensures rapid content distribution and responsiveness, reducing bounce rates and increasing conversions. Learn more.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For detailed pricing and feature breakdowns, visit the Hygraph pricing page.
Use Cases & Benefits
What problems does Hygraph solve?
Hygraph addresses operational pains (e.g., reliance on developers for content updates, outdated tech stacks, conflicting global team needs, clunky content creation), financial pains (e.g., high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (e.g., boilerplate code, overwhelming queries, evolving schemas, cache and OpenID integration issues). Learn more.
How does Hygraph help with digital transformation projects like Lendi Group's?
Hygraph enables organizations like Lendi Group to rebuild their digital experiences with a performance-first content foundation, flexible workflows, and scalable personalization. For Lendi Group, this resulted in improved site performance, streamlined content operations, and greater autonomy for content teams, supporting their transition to a fully integrated property ecosystem. Read the case study.
Who are some of Hygraph's customers?
Hygraph is trusted by leading organizations such as Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more case studies.
What industries does Hygraph serve?
Hygraph serves a wide range of industries, including food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Explore industry case studies.
Can you share some customer success stories with Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. See more success stories.
How easy is it to get started with Hygraph?
Hygraph is designed for ease of use, with customers reporting that even non-technical users can start using it right away. You can sign up for a free-forever account and access resources like documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months. Get started.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant, ensuring enterprise-grade security and data protection. Learn more about security features.
How does Hygraph ensure data security and compliance?
Hygraph provides robust security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. More on security.
Support & Implementation
What support is available to Hygraph customers?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, and a community Slack channel. Contact support.
What training and onboarding resources does Hygraph provide?
Hygraph provides onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. Learn more.
How long does it take to implement Hygraph?
Implementation time can be rapid; for example, Top Villas launched a new project in just 2 months from the initial touchpoint. Hygraph's intuitive interface and comprehensive resources help teams get started quickly. See the case study.
Technical Requirements & Documentation
Where can I find Hygraph's technical documentation?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything you need to know about building and deploying projects.
Competition & Differentiation
How does Hygraph differentiate itself from other CMS platforms?
Hygraph stands out with its GraphQL-native architecture, content federation, scalability, and flexibility. It empowers non-technical users, modernizes outdated tech stacks, and supports global content operations more effectively than traditional CMS platforms. Learn more.
Why should a customer choose Hygraph over alternatives?
Customers choose Hygraph for its unique combination of GraphQL-native architecture, content federation, scalability, and cost-effectiveness. It enables impactful digital experiences, reduces operational costs, and improves efficiency. See product details.