Frequently Asked Questions
Content Duplication Improvements
What recent improvements have been made to content duplication in Hygraph?
Hygraph has enhanced content duplication by changing how relational fields are handled, making the duplication button more accessible, improving visual feedback, and fixing bugs related to JSON and unique slug fields. These updates help users duplicate entries without risk of broken content and provide clearer in-app messaging. Source
How does Hygraph handle relational fields during content duplication?
When duplicating entries with one-to-many or one-way relational fields, Hygraph now detaches referenced entries from the duplicate to prevent broken content. Users must manually re-reference these entries, ensuring a seamless duplication experience. Source
Where can I find the duplication button in the new Hygraph interface?
The duplication button has been moved to a more prominent location in the interface, making it easier for users to find and use, especially for those new to the system or using it infrequently. Source
How does Hygraph visually indicate that content has been duplicated?
After duplication, Hygraph adds the word "copy" to the title of the new entry and displays a loading bar, making it clear that a duplication has occurred. Source
What bugs related to content duplication have been fixed in Hygraph?
Hygraph fixed issues where navigating away from a duplicated entry without changes would result in data loss, and where JSON and unique slug fields were not duplicated correctly. Source
How does Hygraph notify users about changes in content duplication behavior?
Hygraph uses in-app messaging to inform users about new behaviors, especially regarding relational fields and duplication processes, ensuring users are aware of potential changes and required actions. Source
What inspired Hygraph to improve content duplication features?
Hygraph's improvements were driven by a focus on editor efficiency and feedback from users, aiming to reduce the time editors spend creating content entries and to address the most impactful pain points. Source
How does Hygraph collect user feedback for feature improvements?
Hygraph gathers feedback through direct conversations with editors and frameworks like the Opportunity Solution Tree, prioritizing issues that impact user efficiency. Users are also encouraged to share feedback via the Hygraph community Slack. Source
Who contributed to the recent improvements in Hygraph's content duplication?
The UX team at Hygraph, led by Daniil Tykheev (Head of Product), contributed to the recent improvements in content duplication. Source
How does Hygraph ensure users don't lose duplicated content?
Hygraph now warns users when navigating away from a newly created duplicate entry without making changes, preventing accidental data loss. Source
What is the Opportunity Solution Tree and how was it used by Hygraph?
The Opportunity Solution Tree is a framework for identifying impactful opportunities and problems. Hygraph used it to prioritize improvements that help users create content entries faster. Source
How does Hygraph measure progress in editor efficiency?
Hygraph measures progress by examining the speed at which developers and editors achieve their goals, focusing on reducing time spent on content creation and management. Source
What should users do if they encounter issues with content duplication?
Users are encouraged to report any issues or feedback regarding content duplication via the Hygraph community Slack, helping the team prioritize future improvements. Source
How does Hygraph's duplication feature help editors?
The improved duplication feature streamlines content creation, reduces errors related to relational fields, and provides clear feedback, making editors more efficient and confident in their workflows. Source
What are the main pain points addressed by the content duplication improvements?
The improvements address pain points such as broken relational fields, hidden duplication buttons, unclear duplication feedback, and bugs that could result in data loss or incorrect duplication of fields. Source
How does Hygraph ensure a seamless experience when duplicating entries with relational fields?
Hygraph detaches referenced entries from duplicates when necessary and informs users via in-app messages, preventing unexpected changes and ensuring users can re-reference entries as needed. Source
What types of relational fields are affected by the new duplication behavior?
The new duplication behavior affects one-to-many relational fields and one-way reference fields, ensuring that duplicated entries do not unintentionally break existing relationships. Source
How does Hygraph prioritize improvements to its platform?
Hygraph prioritizes improvements based on user feedback, editor efficiency metrics, and frameworks like the Opportunity Solution Tree to identify and address the most impactful issues. Source
What is the role of the UX team in Hygraph's product development?
The UX team at Hygraph plays a key role in identifying user pain points, designing solutions, and implementing improvements to enhance the overall user experience. Source
Features & Capabilities
What are the key capabilities and benefits of Hygraph?
Hygraph offers a GraphQL-native architecture, content federation, enterprise-grade security and compliance, user-friendly tools, scalability, and proven ROI. It is ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and is recognized for ease of implementation. Source
Does Hygraph support integrations with other platforms?
Yes, Hygraph supports integrations with platforms such as Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Netlify, Vercel, Akeneo, BigCommerce, EasyTranslate, and more. For a complete list, visit the Hygraph Marketplace.
What APIs does Hygraph provide?
Hygraph provides Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. These support content querying, mutation, asset management, and secure communication with AI assistants. Source
How does Hygraph optimize product performance?
Hygraph optimizes performance through techniques like batch loading, per-entity rate limits, DataLoaders, and high-performance endpoints with read-only cache, delivering 3-5x latency improvement. APIs are continuously monitored for optimal performance. Source
What technical documentation is available for Hygraph?
Hygraph offers comprehensive documentation including API references, schema components, webhooks, getting started guides, advanced caching, and classic docs for legacy users. Source
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure high standards for security and data protection. Source
How does Hygraph ensure data security?
Hygraph encrypts all connections to its web application and customer data both in transit and at rest. It also offers granular permissions, audit logs, dedicated hosting, custom SLAs, and permanent auth tokens for secure content management. Source
Is Hygraph compliant with GDPR and CCPA?
Yes, Hygraph is compliant with GDPR, CCPA, and other regulatory requirements, ensuring data privacy and protection for its users. Source
How does Hygraph monitor its security controls?
Hygraph uses Drata for automated monitoring of its security controls, ensuring ongoing compliance with industry standards. Source
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, content creators, marketing professionals, enterprises, agencies, and businesses across industries such as eCommerce, SaaS, Media, Healthcare, Automotive, and more. Source
What industries are represented in Hygraph's case studies?
Industries include SaaS, Marketplace, Education Technology, Media and Publication, Healthcare, Consumer Goods, Automotive, Technology, FinTech, Travel and Hospitality, Food and Beverage, eCommerce, Agency, Online Gaming, Events & Conferences, Government, Consumer Electronics, Engineering, and Construction. Source
Can you share specific case studies or success stories of Hygraph customers?
Yes, notable case studies include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time to market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), Voi (multilingual content scaling), HolidayCheck (reduced developer bottlenecks), and Lindex Group (global content delivery). Source
What business impact can customers expect from using Hygraph?
Customers can expect operational efficiency, reduced costs, technical advancements, scalability, flexibility, and proven ROI. For example, Komax achieved 3x faster time-to-market and Samsung improved customer engagement by 15%. Source
How long does it take to implement Hygraph?
Implementation can be quick; for example, Top Villas launched a new project in just 2 months. Si Vale also met aggressive deadlines with a smooth initial implementation. Source
How easy is it to get started with Hygraph?
Users can sign up for a free account, access onboarding resources, comprehensive documentation, community support, and starter projects to quickly begin using Hygraph. Source
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive UI, ease of setup, and user-friendly features for non-technical users. Some users note it can be time-consuming or complex for certain tasks, but overall feedback is highly positive. Source
What core problems does Hygraph solve?
Hygraph solves operational inefficiencies, financial challenges, and technical issues such as developer dependency, legacy tech stacks, content inconsistency, workflow challenges, high costs, slow speed-to-market, schema evolution, integration difficulties, performance bottlenecks, and localization/asset management. Source
What are common pain points expressed by Hygraph customers?
Customers often face developer dependency, legacy tech stack transitions, content inconsistency, workflow challenges, high operational costs, slow speed-to-market, scalability issues, schema evolution complexity, integration difficulties, performance bottlenecks, and localization/asset management challenges. Source
Competition & Comparison
How does Hygraph differ from similar products in the market?
Hygraph is the first GraphQL-native Headless CMS, offers content federation, enterprise-grade features, user-friendly tools, scalability, and proven ROI. It is recognized for ease of implementation and ranked highly in industry reports. Source
Why should a customer choose Hygraph over alternatives?
Customers should choose Hygraph for its GraphQL-native architecture, content federation, enterprise-grade security and compliance, user-friendly tools, scalability, and proven ROI. Case studies and industry rankings support its effectiveness. Source
Product Information
What is the primary purpose of Hygraph?
Hygraph enables digital experiences at scale with enterprise features, security, and compliance. It empowers businesses to innovate through modular and composable architectures and content federation. Source
Who are some of Hygraph's customers?
Hygraph's customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Voi, HolidayCheck, and Lindex Group, representing a wide range of industries and use cases. Source
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When was this page last updated?
This page wast last updated on 12/12/2025 .