Frequently Asked Questions

Features & Capabilities

What is the Content Workflows feature in Hygraph?

The Content Workflows feature in Hygraph is designed to help content teams ensure tighter governance, transparency, and efficiency in their content creation and approval processes. It provides a structured, step-by-step approach to guide content through every phase, ensuring the right actions are taken by the right people at each stage. Learn more.

How do content workflows in Hygraph improve content quality?

Content workflows in Hygraph ensure that every piece of content goes through proper checks and processes, such as fact-checking, compliance reviews, and multimedia approval. This structured approach keeps teams organized and efficient, maintaining high standards for published content. Source.

What are the main capabilities of Hygraph's Content Workflows?

Hygraph's Content Workflows allow teams to create structured, customizable workflows, assign precise roles and permissions, automate content movement after approval, enhance visibility and tracking, and maintain control and consistency throughout the approval process. Source.

Is the Content Workflows feature available to all Hygraph users?

Content Workflows is currently an Enterprise-only feature available on Hygraph Studio. If you do not see it enabled in your Project Settings, contact your Customer Success Manager to explore how you can start using it. Source.

Does Hygraph support custom roles and permissions in workflows?

Yes, Hygraph allows teams to assign precise roles and responsibilities for each step and content model, all based on pre-defined permissions within the Hygraph project. This ensures only authorized users can edit and approve content for publication. Source.

How does Hygraph automate content movement in workflows?

Once content is approved at a specific step in Hygraph's workflow, it automatically moves forward to the next stage, reducing unnecessary back-and-forth and saving valuable time for content teams. Source.

How does Hygraph help teams track content progress?

Editors in Hygraph can filter and view content by workflow step, gaining real-time insights into where each piece of content stands in the process. This enhances visibility and tracking for all team members. Source.

Why is Hygraph a good choice for managing content workflows?

Hygraph integrates content workflow management directly into its platform, eliminating the need for third-party tools or complex setups. This streamlines processes, ensures governance standards (including GDPR compliance), and allows teams to focus on creating and publishing great content. Source.

What challenges do content workflows address?

Content workflows in Hygraph address challenges such as maintaining consistency, tracking progress, and managing approval processes. They prevent mistakes caused by changes after reviews, ensure transparency, and enforce workflow steps so content is not published before full approval. Source.

Where can I find documentation for using Content Workflows in Hygraph?

You can find a step-by-step guide for using Content Workflows in Hygraph in the official documentation: Content Workflows Documentation.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the pricing page.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection for users. For more details, visit the Hygraph Security Features page.

Integrations & API

What integrations does Hygraph offer?

Hygraph offers integrations with platforms such as Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For a full list, visit the Hygraph Integrations page.

Does Hygraph provide an API?

Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Learn more at the Hygraph API Reference.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises seeking to modernize, and brands aiming to scale across geographies or improve development velocity. Source.

What industries are represented in Hygraph's case studies?

Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Source.

Can you share specific customer success stories using Hygraph?

Yes. For example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available here.

Pain Points & Solutions

What problems does Hygraph solve for content teams?

Hygraph solves problems such as reliance on developers for content updates, outdated tech stacks, conflicting needs from global teams, clunky user experiences, high operational costs, slow speed-to-market, expensive maintenance, limited integration capabilities, scalability challenges, boilerplate code, overwhelming queries, evolving schemas, cache problems, and OpenID integration challenges. Source.

How does Hygraph address operational, financial, and technical pain points?

Hygraph empowers non-technical users with an intuitive interface, modernizes legacy tech stacks with its GraphQL-native architecture, ensures consistent branding across regions, streamlines workflows to reduce costs, accelerates speed-to-market, minimizes maintenance expenses, supports scalability, simplifies development, streamlines query management, and resolves cache and integration challenges. Source.

Technical Requirements & Documentation

Where can I find technical documentation for Hygraph?

Comprehensive technical documentation for Hygraph is available at Hygraph Documentation.

Support & Implementation

What support is available for Hygraph customers?

Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users can access documentation, video tutorials, and the community Slack channel. Source.

How easy is it to get started with Hygraph?

Hygraph is designed for quick onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and use documentation and onboarding guides to get started. Source.

Performance & Metrics

How does Hygraph optimize content delivery performance?

Hygraph emphasizes optimized content delivery performance, which improves user experience, engagement, and search engine rankings. Rapid content distribution and responsiveness help reduce bounce rates and increase conversions. Source.

Customer Proof

Who are some of Hygraph's customers?

Hygraph's customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more at Hygraph Case Studies.

Ease of Use

What do customers say about Hygraph's ease of use?

Customers praise Hygraph for its intuitive interface and ease of use, noting that even non-technical users can start using it right away. The user interface is described as logical and user-friendly for both technical and non-technical teams. Source.

Velocity at Scale: Join the Launch of Hygraph’s Latest AI Innovations

Introducing Content Workflows

We’re excited to introduce Content Workflows, a new feature designed to help content teams ensure tighter governance, transparency, and efficiency to their content creation and approval processes.
Simon Ruiz Tada

Written by Simon 

Apr 09, 2025

#What are content workflows?

Content Workflows help bring structure and clarity to your content creation process. From draft to publication, it ensures the right actions are taken by the right people at each stage, keeping things organized and moving forward.

Without a clear workflow, content teams often face challenges like maintaining consistency, tracking progress, and managing approval processes. Content Workflows solves these problems by introducing a step-by-step approach, guiding content through every phase. This way, everyone stays on the same page, and nothing falls through the cracks.

#Clarity, control, and custom workflows

With this built-in feature, content teams can easily assign roles and responsibilities for each step and content model, all based on pre-defined permissions within the Hygraph project. Teams can quickly see who needs to be involved and when, and whether content should move forward or return for revisions. To keep everyone aligned, reviewers can add in-context comments.

Here’s what the new Content Workflows feature can do for you:

  • Create structured workflows: Content teams can design clear, step-by-step workflows that can be customized to your team’s unique process, bringing clarity to both content creation and approval
  • Assign precise roles: Easily define who’s responsible for each step in the workflow, ensuring that only the right people can edit and approve content for publication.
  • Automate content movement: Once content is approved at a specific step, it automatically moves forward, cutting down on unnecessary back-and-forth and saving valuable time.
  • Enhance visibility and tracking: Editors can filter and view content by workflow step, getting real-time insights into where each piece of content stands.
  • Maintain control and consistency: Keep your content’s integrity intact by preventing unauthorized changes and ensuring version control is upheld throughout the approval process.

#Workflows: Key to content quality

Content workflows are essential in many scenarios, especially when teams need to collaborate across functions and manage content that demands high standards. A well-defined workflow ensures every piece of content goes through the proper checks and processes. Whether it's for high-accuracy content like fact-checking, compliance reviews, or multimedia approval, or even a relatively simple review process like a blog review, workflow keeps everything organized and efficient (see example below).

Workflow.png

#Why Hygraph is the best place for your content workflows

Hygraph makes content workflows simple by integrating them directly into the platform, so there's no need for third-party tools or complex setups. Many content teams rely on external apps or project management systems to manage workflows, but these can add extra steps and require ongoing maintenance. With Hygraph’s content workflows, everything is built right in, so your team can work more smoothly and efficiently without the hassle of going back and forth between Hygraph and external tools.

By keeping your workflow management within Hygraph, you also ensure that your content follows your pre-defined team’s roles, permissions, and governance standards including GDPR compliance. This means your team can focus on what really matters: creating and publishing great content while Hygraph takes care of the behind-the-scenes work.

Need a step-by-step guide? Check out our documentation here for a detailed guide on using Content Workflows.

Blog Author

Simon Ruiz Tada

Simon Ruiz Tada

Head of Product Marketing

Simon is the Head of Product Marketing at Hygraph, where he blends deep B2B SaaS experience with a sharp eye for storytelling. When he’s not shaping go-to-market strategies, you’ll find him lost in manga panels or catching up on the latest anime.

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