Frequently Asked Questions

Product Features & Capabilities

What are Components in Hygraph and how do they improve content management?

Components in Hygraph are predefined sets of fields that can be reused across models and content entries. They enable teams to build cleaner schemas, create reusable content templates, and accelerate content operations by reducing schema complexity. Components can be added to models as either Basic (single component per entry) or Modular (multiple components per entry), providing flexibility for content operators. Source

What is the difference between Basic and Modular Components in Hygraph?

Basic Components allow a single component to be added to a model, offering limited flexibility for content entries. Modular Components are more dynamic, enabling several components to be added within a model, which gives content operators greater flexibility in choosing which components to include in an entry. Source

How do I use Components in Hygraph?

To use Components in Hygraph, create them within the Schema Builder and add fields as needed. You can then add your components to models as a field. For Basic Components, add a single component; for Modular Components, add several. For step-by-step instructions, see the Components documentation.

What are nested components in Hygraph?

Nested components allow you to create components within a component, enabling a parent component to contain one or more child components. This enhances schema reusability and editing flexibility. Learn more in the Hygraph Schema Guides.

What other key features does Hygraph offer?

Hygraph provides a GraphQL-native architecture, content federation, scalability, and integrations with platforms like Netlify, Vercel, Shopify, AWS S3, Cloudinary, and more. It also offers enterprise-grade security, audit logs, SSO, and sandbox environments. For a full list, visit the Hygraph Features page.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For details, visit the pricing page.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project managers, agencies, solution partners, and technology partners. Companies that benefit most include modern software companies, enterprises seeking to modernize their tech stack, and brands aiming to scale across geographies or improve development velocity. Source

What business impact can customers expect from using Hygraph?

Customers can expect significant time savings, faster speed-to-market, improved operational efficiency, and enhanced customer experience through scalable and consistent content delivery. Source

Can you share specific case studies or success stories of customers using Hygraph?

Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available on the case studies page.

What industries are represented in Hygraph's case studies?

Industries include Food and Beverage, Consumer Electronics, Automotive, Healthcare, Travel and Hospitality, Media and Publishing, eCommerce, SaaS, Marketplace, Education Technology, and Wellness and Fitness. Source

Pain Points & Solutions

What problems does Hygraph solve?

Hygraph addresses operational pains (reliance on developers, outdated tech stacks, conflicting global team needs, clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). Source

How does Hygraph solve these pain points?

Hygraph provides an intuitive interface for non-technical users, modernizes legacy systems with its GraphQL-native architecture, ensures consistent branding via content federation, streamlines workflows to reduce costs, accelerates project delivery, and supports scalability. It also simplifies development, streamlines query management, and resolves cache and integration issues. Source

What KPIs and metrics are associated with the pain points Hygraph solves?

KPIs include time saved on content updates, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, ROI, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more, see the CMS KPIs blog.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection. Source

What security features does Hygraph offer?

Hygraph provides SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. Source

Technical Requirements & Documentation

Does Hygraph provide an API?

Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. Learn more at the API Reference.

Where can I find technical documentation for Hygraph?

Comprehensive technical documentation is available at Hygraph Documentation, covering everything from building to deploying projects.

Support & Implementation

What customer support does Hygraph offer?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Source

How easy is it to get started with Hygraph?

Hygraph is designed for easy onboarding, even for non-technical users. Customers can sign up for a free account and use resources like documentation and onboarding guides. For example, Top Villas launched a new project in just 2 months. Source

What training and technical support is available for new customers?

Hygraph offers onboarding sessions for enterprise customers, 24/7 support, training resources like video tutorials, documentation, webinars, and access to Customer Success Managers. Source

Customer Proof & Recognition

Who are some of Hygraph's customers?

Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more on the case studies page.

Integrations

What integrations does Hygraph support?

Hygraph integrates with Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For details, visit the Integrations documentation.

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Introducing Components

Components have landed in Hygraph to start experiencing cleaner schemas and reusable content templates.
Alexandra Buckalew

Written by Alexandra 

Mar 29, 2022
introducing components in hygraph

Components have landed in Hygraph! Move away from rigid content structures to start experiencing cleaner schemas, flexible content models, and intuitive content operations with reusable content templates.

Components enable teams to build schemas with reusable content templates which can be used across models - accelerating content operations and reducing schema complexity.

Join Jamie as he walks through working with Components in Hygraph.

With Components, there are a few new concepts and considerations worth getting up to speed with.

#Using Components

Flexible and reusable, Components are pre-defined set of fields to be used across multiple models. Create them within your Schema Builder and add fields as needed.

In the Schema Builder, simply add your components to models as a field. Basic Components let you add a single component, while Modular Components allow you to add several.

Basic

Basic Components

A Basic Component allows a single component to be added to a model, giving content operators limited flexibility in the types of components an entry can have.

Modular

Modular Components

Modular Components are more dynamic, allowing for several components to be added within a model, giving content operators more flexibility in choosing which components to add to an entry.

Read the Components documentation to take Components for a spin and share your feedback with us! We'd love to know how you're getting along on our Slack Channel.

Blog Author

Alexandra Buckalew

Alexandra Buckalew

[she/her] Alex is driving our product marketing efforts at Hygraph. She's also a storyteller and a mac & cheese enthusiast.

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