Frequently Asked Questions
UI Extensions in Hygraph
What are UI Extensions in Hygraph?
UI Extensions in Hygraph are custom web applications that run inside the Hygraph content editor, displayed in a sandboxed iframe. They allow you to extend the functionality of the Hygraph Web App by integrating custom solutions, such as your own Rich Text Editor, asset pickers, or product selectors from external platforms like Shopify or Cloudinary. UI Extensions interact with Hygraph via an SDK and can be configured to store settings like API keys for external services. Learn more in the official documentation.
How do I build and install a UI Extension in Hygraph?
To build and install a UI Extension, you need to create a self-hosted web application and provide its URL within Hygraph. Hygraph will run a compatibility check and render the setup form for your extension. You can store configuration details, such as API keys, for external services. Step-by-step guides for building, installing, and using UI Extensions are available in the Hygraph Documentation.
What use cases do UI Extensions support?
UI Extensions support a variety of use cases, including integrating custom Rich Text Editors, adding fields for product selection from eCommerce platforms like Shopify, asset pickers for DAM solutions like Cloudinary, and more. They enable editors to interact with external content sources directly within Hygraph, ensuring consistency and up-to-date information across all content pages. For example, Top Villas uses UI Extensions and Remote Fields to keep their content synchronized with external sources. Read the Top Villas case study.
What SDKs are available for building UI Extensions?
Hygraph offers two SDKs for building UI Extensions: a JavaScript SDK, which allows you to use native JavaScript or any framework of your choice, and a React SDK, which provides components and hooks for a React-based development experience. See the SDK documentation for details.
Are there quickstart guides and API references for UI Extensions?
Yes, Hygraph provides quickstart guides for building both Field Extensions and Sidebar Extensions, as well as comprehensive API references for Hooks, Field Extensions, Sidebar Extensions, and Additional Types. Access the guides and API references here.
What is the recommendation for users currently using UI Extensions?
If you are currently using UI Extensions, Hygraph recommends switching to the new app framework as soon as possible to benefit from the latest improvements and features. Read more about the recommendation.
Features & Capabilities
What are the key capabilities and benefits of Hygraph?
Hygraph provides a GraphQL-native architecture, content federation, and scalability. Key benefits include faster speed-to-market, control at scale, and lower total cost of ownership. These capabilities help businesses modernize their tech stack and deliver impactful digital experiences. Learn more about Hygraph features.
Does Hygraph support integrations with other platforms?
Yes, Hygraph offers a wide range of integrations, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. See the full list of integrations.
Does Hygraph provide an API for content management?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Explore the API reference.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. See the pricing details.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant, ensuring enterprise-grade security and regulatory compliance. Features include SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. Learn more about Hygraph security features.
Technical Requirements & Documentation
Where can I find technical documentation for Hygraph and UI Extensions?
Comprehensive technical documentation for Hygraph and UI Extensions is available at Hygraph Documentation. This includes guides for building, installing, and using UI Extensions, as well as API references and onboarding resources.
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is designed for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially valuable for modern software companies, enterprises seeking to modernize their tech stack, and brands aiming to scale globally or improve development velocity. See customer case studies.
What industries are represented in Hygraph's customer case studies?
Hygraph's case studies span industries such as Food and Beverage (Dr. Oetker), Consumer Electronics (Samsung), Automotive (AutoWeb), Healthcare (Vision Healthcare), Travel and Hospitality (HolidayCheck), Media and Publishing, eCommerce, SaaS (Bellhop), Marketplace, Education Technology, and Wellness and Fitness. Explore more case studies.
Can you share specific customer success stories using Hygraph?
Yes, Hygraph has several notable success stories: Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more customer stories.
Getting Started & Support
How easy is it to get started with Hygraph?
Hygraph is designed for quick onboarding, even for non-technical users. You can sign up for a free-forever account and access resources like documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months. Get started with Hygraph.
What support and training does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, webinars, and a community Slack channel. Customer Success Managers are available to assist during onboarding. Contact Hygraph for support.
Performance & Business Impact
How does Hygraph optimize content delivery performance?
Hygraph is designed for optimized content delivery, ensuring rapid distribution and responsiveness. This leads to improved user experience, higher engagement, better search engine rankings, reduced bounce rates, and increased conversions. Learn more about performance optimization.
Customer Proof
Who are some of Hygraph's customers?
Hygraph is trusted by leading brands such as Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more customer stories.