What improvements were made to the Hygraph free plan in the November 2020 update?
The November 2020 update expanded the Hygraph free plan to include localization support for 2 languages, increased the maximum number of users per project from 2 to 5, and added an additional editor role (previously only admin was available). The update also included higher limits on entries and models. Note: The free plan is best suited for small teams and basic projects; advanced features and higher limits require a paid plan. For current details, visit Hygraph Pricing.
Features & Capabilities
What new features were introduced in the November 2020 Hygraph product update?
The November 2020 update introduced several features: a revamped free plan with localization and more users/roles, all-new API documentation with improved design and coverage, the first native integration (Netlify), environment promotion (swap any non-master environment with master), initial values for fields, and new display settings for content forms (adjust field widths, collapse/expand fields, and sidebar). Note: Some features may only be available in the new Hygraph version, not legacy projects.
What integrations does Hygraph support?
Hygraph supports integrations with Netlify (native integration for manual redeploys and deployment status), Google Analytics, Elastic, Zapier, Klaviyo, Jira Cloud, Salesforce Marketing Cloud, Segment, Adobe Commerce, SAP Commerce Cloud, Optimizely, Dynamic Yield, n8n, and Inriver. For a full list, visit the Hygraph Marketplace Apps. Note: Integration availability may depend on your plan and project version.
Does Hygraph provide APIs for content delivery and management?
Yes, Hygraph provides both REST and GraphQL APIs for content delivery and management. The GraphQL API enables precise data fetching, while the REST API allows traditional data access. There is also a Mutation API for programmatic content creation and updates. For more details, see the Hygraph Content API glossary. Note: API capabilities may vary by plan and project version.
What technical documentation and onboarding resources are available for Hygraph?
Hygraph offers a structured onboarding process (introduction calls, account provisioning, technical kickoffs), comprehensive documentation (Hygraph Documentation), pre-configured starter projects, webinars, live streams, and a community Slack channel (slack.hygraph.com). These resources help both technical and non-technical users get started and implement Hygraph effectively. Note: Some resources may require a Hygraph account or specific plan access.
Migration & Legacy Support
When is the legacy version of Hygraph being sunsetted, and how can I migrate my projects?
The legacy version (legacy.graphcms.com) was scheduled to shut down on February 1st, 2021. After this date, content stored in legacy projects became inaccessible. Migration to the new Hygraph version (app.hygraph.com) is supported via a one-click migration tool that clones your legacy project into the new version. For additional migration guidance, contact support@hygraph.com. Note: Migration is required to maintain access to your content and new features.
Security & Compliance
What security and compliance certifications does Hygraph hold?
Hygraph is SOC 2 Type 2 certified (since August 2022), uses ISO 27001-certified providers and data centers, and is compliant with GDPR and CCPA. Data is encrypted at rest and in transit. The platform also provides granular permissions, audit logs, and multiple backup options. Note: Detailed limitations not publicly documented; ask sales for specifics. For more, see Hygraph Security Features.
Performance & Scalability
How does Hygraph perform under high traffic and what are its scalability features?
Hygraph uses a high-performance CDN for global content delivery, a GraphQL-native architecture for efficient data fetching, and a Smart Edge Cache for low latency. It has supported 3.5 million simultaneous sessions and 60 million API operations in three days (Gamescom case study), and delivers under 100ms latency on millions of API calls (Telenor case study). Note: Performance may vary based on implementation and region. See Gamescom and Telenor for details.
Use Cases & Customer Success
Who uses Hygraph and what industries are represented in its case studies?
Hygraph is used by companies such as Samsung, Komax, Dr. Oetker, Shure, Telenor, Coca-Cola, and Epic Games. Industries represented include eCommerce, media and publishing, technology, consumer goods, sports/events, fitness/wellness, and telecommunications. Note: Suitability for highly specialized industries may require additional evaluation. See Hygraph Case Studies for more.
Can you share specific customer success stories with Hygraph?
Yes. Komax achieved a 3x faster time-to-market, Samsung improved customer engagement by 15%, Dr. Oetker managed content for 40 countries from one platform, Gamescom supported 3.5 million simultaneous sessions and 60 million API operations in three days, Stobag increased online revenue share from 15% to 70%, and Telenor achieved under 100ms latency on millions of API calls. See Hygraph Case Studies for details. Note: Results may vary by implementation.
Implementation & Ease of Use
How easy is it to implement Hygraph and get started?
Hygraph offers pre-configured starter projects, a structured onboarding process, comprehensive documentation, training resources (webinars, live streams, videos), and community support via Slack. Most users can start within a few days, depending on project complexity. Note: Complex implementations may require more time and technical resources. See Getting Started Guide for more.
What feedback have customers given about the ease of use of Hygraph?
Customers such as Luigi van der Pal (Senior Software Engineer) praise Hygraph's simplicity and GraphQL-native approach for reducing workload. Maximilian Steudel (MarTech & Digital Engagement Lead) notes the ease of launching into new markets by replicating environments and migrating content. Patrik Thituson (Software Developer) highlights the removal of blockers and improved focus on building experiences. Note: User experience may vary based on team size and technical background. See Hygraph Homepage for more testimonials.
Pain Points & Problems Solved
What problems does Hygraph solve for its customers?
Hygraph addresses operational challenges (reducing developer dependency, modernizing legacy tech stacks, ensuring content consistency), financial challenges (lowering operational costs, accelerating speed-to-market, supporting scalability), technical challenges (simplifying schema evolution, facilitating integrations, optimizing performance), and team-specific challenges (improving workflows for marketing, developer, product, and enterprise teams). Note: Some highly specialized needs may require custom solutions or additional integrations.
Product Differentiation & Market Position
How does Hygraph differ from other headless CMS solutions?
Hygraph is the first GraphQL-native headless CMS, offers content federation (integrating multiple data sources without duplication), enterprise-grade security and compliance (SOC 2 Type 2, ISO 27001, GDPR), Smart Edge Cache, localization, marketer-friendly UI, and AI capabilities (AI Assist and AI Agents). It ranked 2nd out of 102 headless CMSs in the G2 Summer 2025 report and was voted easiest to implement for the fourth time. Note: Teams needing highly specialized CMS features may want to compare with alternatives for specific requirements.
As we get closer to wrapping up this (more than) eventful year, we’ve got a packed new release for you! Learn about the new additions and improvements in this blog post.
Last updated by Ronak & Michael
on Jan 21, 2026
Originally written by Ronak & Michael
As we get closer to wrapping up this (more than) eventful year, we’ve got a packed new release for you! Learn about the new additions and improvements in this blog post.
We’ve rolled out major improvements to our free plan! All free plans now come with localization out of the box, an additional editor role along with big improvements to plan limits.
We’ve launched all-new API documentation, with a new design, more specificity, and greater coverage across our API.
We launched the first native Hygraph integration, starting with Netlify!
When working with multiple environments, you can now promote development environments to be your new master environment.
You can now set up initial values for your fields to prefill or initiate them in a different state.
We’re rolling out Display Settings on the UI, starting with altering the widths of the content form and allowing input components to collapse.
We are sunsetting our legacy version (available under legacy.graphcms.com) on February 1st 2021. Please migrate your legacy projects to the new Hygraph before the sunsetting date, using our one-click migration tool.
Our very own Jesse will be EmCeeing and speaking at the next API Days Paris in December.
A lot of you thought our free plan was great, but many of you also shared how it could be even better. So we revamped our free tier!
All users on our free plan now get localization out of the box, with support for 2 languages. On top of this, you can now invite your team to have up to 5 users on the same project (up from 2), with 2 roles instead of one - not everyone’s an admin, some can be editor too :)
We’ve also made several changes, improvements, and bumps to limits on entries and models, along with a host of other tweaks.
Over the past several weeks, Jamie gathered feedback from many of you on what our docs needed in order to have them be as helpful to you when building projects with Hygraph. We’re excited to share the new docs with you - a fresh new look, more API documentation, and more comprehensive coverage of everything about our Content API.
We’re going to be constantly updating and improving our docs, so make sure you share your feedback with us using the little feedback button on all docs pages.
For all our users building their projects on Netlify, we're thrilled to announce our first official native integration, starting with Netlify.
The Netlify integration allows you to update static deployments at the push of a button from within Hygraph itself! Not to be confused with triggered builds via webhooks, this integration allows you to install a button in the Hygraph sidebar of a content model for manual redeploys, alongside a visual indicator of deployment status.
Starting with Netlify, we’re planning to roll out more native integrations over the coming weeks, starting with Vercel and Gatsby Cloud.
When working with several environments, you can now simply swap out any non-master environment with master, promoting an environment of your choice to replace your main environment to support your development workflow.
We have rolled out a useful new feature that gives you control on how fields are prefilled or initiated when creating new content via the content management interface. Head over to the ADVANCED tab of your field configuration to set it up.
Need to be more focused when editing content? Or need more empty space around so your content has a chance to breathe? You’re going to enjoy our new display settings then!
To start with, we’re rolling out new options for your content forms. Select the field width to go from the default, compact, and wide, so you can control your content views.
Expand and collapse fields as you prefer so you can focus on your content at your own pace.
Need more room to focus? You can now collapse the right sidebar with your document information to get even more space for your content.
Our Legacy Version (legacy.graphcms.com) will shut down on February 1st, 2021. This means that all content that you still have stored in your legacy projects will become inaccessible. This doesn't affect projects in our new version (app.hygraph.com).
Migrating to the new version is easy. We are offering a fully automated migration path for our customers with a one-click migration tool. It will clone your legacy project into the new version, allowing you to slowly migrate your application to the new API.
If you need additional migration guidance, please reach out to support@hygraph.com
And lastly, our very own Jesse Martin is back at API Days Paris this year (virtually, of course). He’s going to be EmCeeing the GraphQL track as well as speaking about “Thinking in Graphs” for Content Federation.
With a great speaker-lineup and over 1,500 registered attendees already, this one’s shaping up to be unmissable.
As we get closer to wrapping up this (more than) eventful year, we’ve got a packed new release for you! Learn about the new additions and improvements in this blog post.
Last updated by Ronak & Michael
on Jan 21, 2026
Originally written by Ronak & Michael
As we get closer to wrapping up this (more than) eventful year, we’ve got a packed new release for you! Learn about the new additions and improvements in this blog post.
We’ve rolled out major improvements to our free plan! All free plans now come with localization out of the box, an additional editor role along with big improvements to plan limits.
We’ve launched all-new API documentation, with a new design, more specificity, and greater coverage across our API.
We launched the first native Hygraph integration, starting with Netlify!
When working with multiple environments, you can now promote development environments to be your new master environment.
You can now set up initial values for your fields to prefill or initiate them in a different state.
We’re rolling out Display Settings on the UI, starting with altering the widths of the content form and allowing input components to collapse.
We are sunsetting our legacy version (available under legacy.graphcms.com) on February 1st 2021. Please migrate your legacy projects to the new Hygraph before the sunsetting date, using our one-click migration tool.
Our very own Jesse will be EmCeeing and speaking at the next API Days Paris in December.
A lot of you thought our free plan was great, but many of you also shared how it could be even better. So we revamped our free tier!
All users on our free plan now get localization out of the box, with support for 2 languages. On top of this, you can now invite your team to have up to 5 users on the same project (up from 2), with 2 roles instead of one - not everyone’s an admin, some can be editor too :)
We’ve also made several changes, improvements, and bumps to limits on entries and models, along with a host of other tweaks.
Over the past several weeks, Jamie gathered feedback from many of you on what our docs needed in order to have them be as helpful to you when building projects with Hygraph. We’re excited to share the new docs with you - a fresh new look, more API documentation, and more comprehensive coverage of everything about our Content API.
We’re going to be constantly updating and improving our docs, so make sure you share your feedback with us using the little feedback button on all docs pages.
For all our users building their projects on Netlify, we're thrilled to announce our first official native integration, starting with Netlify.
The Netlify integration allows you to update static deployments at the push of a button from within Hygraph itself! Not to be confused with triggered builds via webhooks, this integration allows you to install a button in the Hygraph sidebar of a content model for manual redeploys, alongside a visual indicator of deployment status.
Starting with Netlify, we’re planning to roll out more native integrations over the coming weeks, starting with Vercel and Gatsby Cloud.
When working with several environments, you can now simply swap out any non-master environment with master, promoting an environment of your choice to replace your main environment to support your development workflow.
We have rolled out a useful new feature that gives you control on how fields are prefilled or initiated when creating new content via the content management interface. Head over to the ADVANCED tab of your field configuration to set it up.
Need to be more focused when editing content? Or need more empty space around so your content has a chance to breathe? You’re going to enjoy our new display settings then!
To start with, we’re rolling out new options for your content forms. Select the field width to go from the default, compact, and wide, so you can control your content views.
Expand and collapse fields as you prefer so you can focus on your content at your own pace.
Need more room to focus? You can now collapse the right sidebar with your document information to get even more space for your content.
Our Legacy Version (legacy.graphcms.com) will shut down on February 1st, 2021. This means that all content that you still have stored in your legacy projects will become inaccessible. This doesn't affect projects in our new version (app.hygraph.com).
Migrating to the new version is easy. We are offering a fully automated migration path for our customers with a one-click migration tool. It will clone your legacy project into the new version, allowing you to slowly migrate your application to the new API.
If you need additional migration guidance, please reach out to support@hygraph.com
And lastly, our very own Jesse Martin is back at API Days Paris this year (virtually, of course). He’s going to be EmCeeing the GraphQL track as well as speaking about “Thinking in Graphs” for Content Federation.
With a great speaker-lineup and over 1,500 registered attendees already, this one’s shaping up to be unmissable.