Frequently Asked Questions

Results & Metrics

What measurable improvements did Gennev achieve after migrating to Hygraph?

Gennev reported a 90% improvement in page load speeds and a 50% increase in content velocity after adopting Hygraph's headless CMS. These metrics reflect faster website performance and more efficient content creation workflows. Note: Results may vary depending on implementation complexity and existing tech stack.

Migration & Implementation

Why did Gennev migrate from Sitecore to Hygraph?

Gennev migrated from Sitecore to Hygraph to gain flexibility, scalability, and reduce reliance on contracted implementations. Their previous Sitecore setup limited them to a web-first approach and made creating applications using existing data expensive. Hygraph's API-first, technology-agnostic platform allowed Gennev to build a best-of-breed tech stack and experiment across channels without vendor lock-in. Note: Teams with highly specialized legacy workflows may require additional planning for migration.

How long does it take to implement Hygraph, and what resources are available?

Implementation time depends on project complexity. Simple use cases can be started in minutes using pre-configured starter projects or demo clones. For complex migrations, Hygraph offers structured onboarding, introduction calls, account provisioning, technical kickoffs, and extensive documentation. Community support is available via Slack. Note: Highly customized integrations may require additional development time. Learn more in the Getting Started guide.

Features & Capabilities

What features did Gennev find most valuable in Hygraph?

Gennev highlighted Hygraph's intuitive UI, no-code schema builder, content versioning, audit logs, and GraphQL Content APIs as key features. The intuitive UI enabled quick onboarding for the content team, while the no-code schema builder allowed rapid creation of content pages. Audit logs and versioning provided control over content changes. The GraphQL API improved performance and enabled flexible integration. Note: Teams requiring highly specialized workflows may need to customize beyond default features.

Does Hygraph support agile workflows and experimentation?

Yes, Hygraph's headless approach empowers content teams to independently make changes, implement A/B testing, and run campaigns without developer involvement. Gennev's team was able to run weekly experiments and accelerate content production, reducing bounce rates. Note: Some advanced experimentation may require integration with external analytics or testing tools.

What integrations are supported by Hygraph?

Hygraph supports integrations with platforms such as Cloudinary, Bynder, Filestack, Scaleflex Filerobot (for digital asset management), EasyTranslate (for localization), Netlify and Vercel (for hosting), Mux (for video management), AWS S3 (for object storage), Imgix (for image optimization), Akeneo (for product information management), Adminix, and Plasmic. Gennev's setup included Next.JS, React, Jotform, Shopify, and Stripe. Note: Integration availability may depend on plan and technical requirements. See the full list of integrations.

Does Hygraph offer APIs for content management?

Yes, Hygraph provides a GraphQL-native API for precise data fetching and efficient content delivery, a Content API for programmatic access and management, and a Management API for schema and user administration. These APIs enable automation, integration, and flexible workflows. Note: API usage may require technical expertise for advanced scenarios. Explore the API Reference documentation.

Security & Compliance

What security and compliance certifications does Hygraph hold?

Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. The platform offers granular permissions, audit logs, automatic backups, encryption at rest and in transit, and region-based hosting. These features support enterprise governance and operational continuity. Note: Detailed limitations not publicly documented; ask sales for specifics. See Secure Features page.

Customer Experience & Support

What feedback did Gennev provide about Hygraph's reliability and scalability?

Sarah Ramsay, VP of Technology at Gennev, stated: "Hygraph was in many ways technology agnostic and it was something we really needed [...] We have not run into any limitations that would make us concerned about scaling further with Hygraph. It has been an incredibly stable and reliable platform." Note: Individual experiences may vary; consult with Hygraph for scalability planning.

How easy is it for content teams to onboard and use Hygraph?

Gennev's content team found Hygraph's intuitive UI easy to use, enabling onboarding with minimal training. Features like content versioning and audit logs allowed them to retain editor control and track changes. Customer testimonials from other users also highlight ease of use and quick support response. Note: Teams unfamiliar with headless CMS concepts may require additional onboarding resources.

Use Cases & Industry Fit

What industries and company types benefit from Hygraph?

Hygraph is used by companies in SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel and hospitality, food and beverage, eCommerce, agency, online gaming, events & conferences, government, consumer electronics, engineering, and construction. Gennev, a healthcare-focused company, leveraged Hygraph for scalable content delivery and cross-channel engagement. Note: Industry-specific requirements may necessitate custom integrations or workflows. Explore case studies.

What business impact can companies expect from using Hygraph?

Companies can expect improved operational efficiency, faster time-to-market, enhanced customer engagement, cost savings, scalability, and global consistency. For example, Gennev achieved a 90% improvement in page load speed and 50% faster content workflows. Other customers, like Komax, saw 3X faster time-to-market, and Samsung improved customer engagement by 15%. Note: Impact depends on implementation scope and organizational readiness. See more business impact examples.

Technical Documentation & Resources

Where can I find technical documentation and guides for Hygraph?

Hygraph offers comprehensive documentation, including Getting Started guides, API Reference, Assets API, GraphQL Mutations, Content Modeling, Migration Guide, Management SDK, and pre-configured starter projects. These resources support users at every stage, from onboarding to advanced development. Note: Documentation is updated regularly; check for the latest guides. Access Hygraph Documentation.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

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Gennev's acceleration in time-to-market by adopting Hygraph's headless CMS

Case study cover image

90%

Improvements on Page Load Speeds

50%

Increase in Content Velocity

Snapshot

Seattle-based Gennev helps women live healthier and stronger in the second half of their life. Gennev provides answers to common questions surrounding menopause, connects women through groups and online events, and gives information about changes in lifestyle that could be beneficial. They aim to fill the void of a trusted online provider of information and reduce social stigmas around menopause with their online content hub of information.

While the team’s initial website worked well for their current online presence, the Gennev team wanted to migrate to a future-proof tech stack. The Gennev team hoped to connect with women across several channels from their existing website to have more capability for cross platform development. They wanted to implement a more flexible system that could grow with them as their needs change. It was important that the new stack offered scalability without compromising on the editor experience.

Hygraph was in many ways technology agnostic and it was something we really needed [...] We have not run into any limitations that would make us concerned about scaling further with Hygraph. It has been an incredibly stable and reliable platform.
Sarah Ramsay
Sarah RamsayVP of Technology at Gennev

The Process

Previously, the Gennev website was implemented on a monolith, and the team were keen to migrate from Sitecore to a Headless CMS. The team chose to move their development in-house and decided to reevaluate if their existing system could accommodate their changing needs. It was clear that the contracted implementation would not give them the flexibility that the Gennev team wanted as a growing, agile company. The previous Sitecore implementation limited the team to take a web-first approach and made creating applications using the existing data too expensive.

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Gennev needed a tech stack that would enable them to test different channels without disturbing existing products. They hoped to find a system that had the features they needed, content staging and development environments to name a few, without being weighed down by features they did not need.

Hygraph being an API-first, technology-agnostic solution, meant the team could build their best-of-breed tech stack using the tools that fit into their preferred workflows. Avoiding strict vendor lock-in means the team could hold on to the experimental mindset that they desired while choosing reliable, future-focused tooling. The Gennev team wanted a tool that could scale with them as their company grew as well as a partner in the early days to help them adjust to the headless approach and structured content modeling.

Why Hygraph?

The Gennev team chose Hygraph for the following reasons.

Intuitive UI

The intuitive UI made it easy for the Content Team to onboard with minimal training. The team was happy to find that despite being more familiar with monolith CMS they retained much of the same editor control using features such as Content Versioning and Audit Logs to keep track of changes and roll back when necessary.

No-code schema builder

The flexible content modeling made it easy for the team to build content pages quickly, allowing them to work on new initiatives without losing valuable time with long development implementation. The flexible content modeling demonstrated that Hygraph would not only suit their current needs but would help them scale and prepare them for an eventual omnichannel approach.

Agile Workflows

The headless approach empowered the content team to be more independent and easily fulfilled their goals of wanting to implement a more agile approach. With Hygraph, they were able to make changes to content, implement AB Testing, and run campaigns without the need to involve developers. This accelerated content production and reduced bounce rates.

GraphQL Content APIs

The team were just adapting to migrating from REST APIs to GraphQL, and were excited about the performance benefits it could bring to their site. With help from the Hygraph support team and the wider GraphQL community, they found the adoption of the new APIs to be seamless. The development team had a smooth transition to the new headless approach while benefiting from the performance boost of their new stack.

The Current Setup

The new Gennev site is a static site built with Next.JS and React for the application elements of their site. They use 3rd party integrations for the telemedicine portions of the site and Jotform for form data intake. Other systems complementing Gennev’s stack include Shopify and Stripe. Since the creation of the new highly optimized site powered by Hygraph, there has been a 90% improvement in page loading time.

Results and Benefits

  • There has been at least a 50 percent improvement in the speed of content creation and editing workflows
  • 90% improvement in page loading time.
  • The content team is now able to run experiments weekly by making changes to content and performing A/B Testing
  • Audit Logs and versioning make it easy to keep track of changes being made to content
  • Helpful support from the Hygraph team


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