What is SOC 2 Type 2 compliance and why is it important for Hygraph?

SOC 2 Type 2 compliance is a rigorous audit standard that evaluates a company's controls over security, availability, and confidentiality of customer data. For Hygraph, achieving SOC 2 Type 2 compliance demonstrates a strong commitment to protecting customer data and maintaining high security standards. This audit tests not only the design but also the operational effectiveness of security controls over time. (Source: Hygraph Blog, Aug 10, 2023)

When did Hygraph achieve SOC 2 Type 2 compliance?

Hygraph achieved SOC 2 Type 2 compliance on August 3rd, 2022, and has maintained this certification through subsequent audits. (Source: Hygraph Secure Features)

What other security and compliance certifications does Hygraph have?

In addition to SOC 2 Type 2, Hygraph is ISO 27001 certified and GDPR compliant. These certifications ensure that Hygraph meets international standards for information security management and data privacy. (Source: Hygraph Secure Features)

How does Hygraph ensure ongoing security and compliance?

Hygraph uses automated platforms like Drata for continuous monitoring of security and compliance. Regular audits, robust policies, and enterprise-grade features such as granular permissions, audit logs, SSO integrations, encryption, and regular backups help maintain high security standards. (Source: Hygraph Blog, Hygraph Secure Features)

What enterprise-grade security features does Hygraph offer?

Hygraph provides granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and options for dedicated hosting in multiple regions. These features support compliance and data protection for enterprise customers. (Source: Hygraph Secure Features)

How can I request Hygraph's SOC 2 Type 2 attestation report?

You can request a copy of Hygraph's SOC 2 Type 2 attestation report by contacting the company directly through their contact page. (Source: Hygraph Blog)

Who performed Hygraph's SOC 2 Type 2 audit?

The SOC 2 Type 2 audit for Hygraph was performed by Barr Advisory, confirming that Hygraph’s security practices, policies, and operations meet the SOC 2 Trust Service Criteria. (Source: Hygraph Blog)

How does Hygraph handle customer data privacy?

Hygraph prioritizes customer data privacy by adhering to SOC 2, ISO 27001, and GDPR standards, using encrypted data storage and transmission, and providing customers with clear processes for reporting security incidents. (Source: Hygraph Secure Features)

What is the significance of SOC 2 Type 2 for enterprise customers?

SOC 2 Type 2 compliance assures enterprise customers that Hygraph maintains effective controls for security, availability, and confidentiality, making it a trusted platform for powering critical digital products. (Source: Hygraph Blog)

Which notable organizations trust Hygraph for secure content management?

Organizations such as the Government of Finland, Samsung, Dr. Oetker, Sennheiser, and Shure rely on Hygraph for secure content management. (Source: Hygraph Blog)

What is Hygraph and what does it do?

Hygraph is a modern, flexible, and scalable content management system (CMS) designed to help businesses create, manage, and deliver digital experiences at scale. It features a GraphQL-native architecture, content federation, and enterprise-grade security and compliance. (Source: manual, Hygraph Product)

What are the key features of Hygraph?

Key features of Hygraph include GraphQL-native APIs, content federation, Smart Edge Cache, localization, asset management, user-friendly tools for non-technical users, and robust security and compliance controls. (Source: manual, Hygraph Features)

Does Hygraph support integrations with other platforms?

Yes, Hygraph supports integrations with digital asset management systems (e.g., Aprimo, AWS S3, Bynder, Cloudinary), headless commerce, PIMs, and more. Developers can also build custom integrations using SDKs and APIs. (Source: Hygraph Integrations Documentation)

What APIs does Hygraph provide?

Hygraph offers multiple APIs, including Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. These APIs support a wide range of content management and integration needs. (Source: Hygraph API Reference Documentation)

How does Hygraph ensure high performance for content delivery?

Hygraph delivers high performance through optimized endpoints for low latency and high read-throughput, Smart Edge Cache, and continuous performance measurement of its GraphQL APIs. (Source: Hygraph Blog, GraphQL Report 2024)

What technical documentation is available for Hygraph?

Hygraph provides extensive technical documentation, including API references, schema components, webhooks, AI integrations, and developer guides. (Source: Hygraph Documentation)

How does Hygraph support localization and asset management?

Hygraph offers advanced localization and asset management features, making it suitable for global teams managing content in multiple languages and regions. (Source: manual, Hygraph Features)

What is content federation in Hygraph?

Content federation in Hygraph allows integration of multiple data sources without duplication, ensuring consistent and efficient content delivery across channels. (Source: manual, Hygraph Content Federation)

How does Hygraph help non-technical users manage content?

Hygraph provides an intuitive user interface and tools that enable non-technical users to create, update, and manage content independently, reducing reliance on developers. (Source: Hygraph Try Headless CMS, Hailey Feed - PMF Research.xlsx)

What pricing plans does Hygraph offer?

Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed for different team sizes and project needs. (Source: Hygraph Pricing)

What features are included in the Hobby plan?

The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload, live preview, and commenting workflow. (Source: Hygraph Pricing)

What does the Growth plan cost and include?

The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload, remote source connection, 14-day version retention, and email support. (Source: Hygraph Pricing)

What is included in the Enterprise plan?

The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes advanced features like scheduled publishing, dedicated infrastructure, global CDN, SSO, multitenancy, backup recovery, custom workflows, and dedicated support. (Source: Hygraph Pricing)

How can I get started with Hygraph?

You can sign up for a free forever developer account or start a 30-day Enterprise trial. The onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and access to training resources. (Source: Hygraph Pricing, Hygraph Documentation)

Who can benefit from using Hygraph?

Hygraph is ideal for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. (Source: manual, Hygraph Case Studies)

What industries are represented in Hygraph's customer base?

Hygraph serves customers in SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel, food and beverage, eCommerce, agency, online gaming, events, government, consumer electronics, engineering, and construction. (Source: Hygraph Case Studies)

Can you share some customer success stories with Hygraph?

Yes, notable success stories include Samsung building a scalable API-first application, Komax achieving 3x faster time to market, AutoWeb increasing website monetization by 20%, and Voi scaling multilingual content across 12 countries. (Source: Hygraph Case Studies)

What business impact can customers expect from using Hygraph?

Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market and Samsung improved customer engagement by 15%. (Source: Hygraph Case Studies)

How long does it take to implement Hygraph?

Implementation time varies by project. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth initial implementation. (Source: Top Villas Case Study, Si Vale Case Study)

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph for its intuitive UI, ease of setup, and ability for non-technical users to manage content independently. Some users note that it can be complex for less technical users, but overall feedback is positive. (Source: Hailey Feed - PMF Research.xlsx, Hygraph Try Headless CMS)

What core problems does Hygraph solve?

Hygraph addresses operational inefficiencies (eliminating developer dependency, modernizing legacy tech), financial challenges (cost reduction, faster launches), and technical issues (schema evolution, integrations, performance, localization). (Source: Hygraph knowledge_base)

What pain points do Hygraph customers commonly face?

Customers often face developer dependency, legacy tech stack limitations, content inconsistency, workflow challenges, high operational costs, slow speed-to-market, scalability issues, complex schema evolution, integration difficulties, performance bottlenecks, and localization challenges. (Source: Hailey Feed - PMF Research.xlsx)

How does Hygraph differentiate itself from other CMS platforms?

Hygraph stands out as the first GraphQL-native Headless CMS, offering content federation, user-friendly tools, enterprise-grade features, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and is recognized for ease of implementation. (Source: Hygraph Case Studies, G2 Summer 2025)

How does Hygraph address operational inefficiencies compared to traditional CMS platforms?

Hygraph eliminates developer dependency with an intuitive interface, simplifies schema evolution with GraphQL-native architecture, and integrates multiple data sources for consistent content delivery—addressing challenges that traditional CMS platforms often struggle with. (Source: Hailey Feed - PMF Research.xlsx)

What makes Hygraph a cost-effective solution?

Hygraph reduces operational and maintenance costs by replacing traditional CMS solutions with a scalable, modern platform, and offers extensive integration options to minimize custom development expenses. (Source: Hailey Feed - PMF Research.xlsx)

How does Hygraph help businesses scale their digital operations?

Hygraph supports seamless scaling through flexible content models, localization, asset management, and robust APIs, making it suitable for global enterprises with complex content needs. (Source: manual, Hygraph Case Studies)

What are some examples of Hygraph solving technical pain points?

Hygraph simplifies development, schema evolution, and integrations. For example, BioCentury migrated from a monolith stack to Hygraph, accelerating content publishing, and Voi scaled multilingual content efficiently. (Source: BioCentury Case Study, Voi Case Study)

Hygraph Achieves SOC 2 Type 2 Compliance

We’re proud to announce that we have successfully maintained effective controls over the security, availability, and confidentiality of Hygraph. In addition to our SOC 2 Type 1 compliance, Hygraph has completed the SOC 2 Type 2 audit for another year, representing one of the most robust formal validations of excellent product security and organizational compliance for software companies of any size.

We went through this rigorous process as part of our commitment to maintaining the highest levels of data security and protection for our users.

Request Report

Security and data protection of our users is critical to the mission of Hygraph and we aim to ensure that customer data is protected with the latest standards of security. SOC 2 Reports meet these standards and demonstrate that Hygraph views the security of data as a high priority. Customers relying on Hygraph to power their most valuable digital products include the Government of Finland, Samsung, Dr. Oetker, Sennheiser, Shure, and others.

SOC 2 is an extensive audit that ensures that a company is handling customer data securely to protect both the organization and the privacy of its customers. A Type 2 audit, in addition to the Type 1 report, tests for operating effectiveness to validate that the controls are effective and in place. Combined with Drata’s automated platform that continuously monitors the security and compliance of the company across the system. Enterprise customers look to Hygraph to meet their content and data needs and it is essential that the most current security standards ensure that cloud-centric services can safely protect their data.

“We’re committed to ensuring higher standards on security and compliance for our customers to give them peace of mind when trusting Hygraph with their content. We look forward to further enhancing our capabilities in this area over the coming months as security comes into the forefront of our product decisions.” - Daniel Winter, CTO and Founder, Hygraph

Hygraph worked with Barr Advisory to perform the audit which confirms that Hygraph’s security practices, policies, procedures, and operations meet the SOC 2 Trust Service Criteria for security. With the completion of the SOC 2 Type 2 Attestation Report, we look forward to continuing to evaluate security approaches.

To learn more about our latest approaches to data privacy and security, please reach out to discuss for more details.

Blog Author

Alex Naydenov

Head of Sales

Alex is the Head of Sales of Hygraph. Previously he's also been a co-founder of the science communication platform PaperHive and has appeared on the Forbes 30 under 30 Europe list for Social Entrepreneurs.

Share with others

Sign up for our newsletter!

Be the first to know about releases and industry news and insights.