Frequently Asked Questions

Product Information

What is Hygraph?

Hygraph is the original GraphQL-native headless CMS with Content Federation, representing the next generation of content management. It enables businesses to unify data and deliver impactful digital experiences at scale. Learn more.

What is the Hygraph Source Plugin for Gatsby?

The gatsby-source-hygraph plugin enables easy integration of Hygraph with Gatsby, allowing you to query project content, support localization, and manage content stages. Read the announcement.

Which frameworks are compatible with Hygraph?

Hygraph is compatible with frameworks such as Gatsby, Hugo, and Jekyll. See more.

Does Hygraph provide an API?

Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. API Reference.

Where can I find Hygraph's technical documentation?

Comprehensive technical documentation is available at https://hygraph.com/docs, covering everything from setup to advanced integrations.

Features & Capabilities

What are the key features of Hygraph?

Hygraph offers a GraphQL-native architecture, content federation, scalability, and a user-friendly interface. It supports integrations with popular tools, robust security, and flexible content modeling. See all features.

What integrations does Hygraph support?

Hygraph integrates with a wide range of tools, including Netlify, Vercel, BigCommerce, Shopify, Lokalise, Crowdin, AWS S3, Cloudinary, Mux, Ninetailed, AltText.ai, and more. Full list of integrations.

How does Hygraph improve performance?

Hygraph optimizes content delivery for rapid distribution and responsiveness, which improves user experience, engagement, and search engine rankings. This leads to reduced bounce rates and increased conversions. Learn more.

How easy is it to get started with Hygraph?

Hygraph is designed for ease of use, with an intuitive interface praised by customers. You can sign up for a free-forever account and access onboarding guides, documentation, and video tutorials. Even non-technical users can start using it right away. Get started.

What training and support resources are available for Hygraph?

Hygraph offers 24/7 support via chat, email, and phone, onboarding sessions for enterprise customers, video tutorials, webinars, and detailed documentation. Customer Success Managers provide expert guidance during onboarding. Contact support.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. See pricing details.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. Learn more about security.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises modernizing their tech stack, and brands scaling across geographies. See case studies.

What business impact can customers expect from Hygraph?

Customers can expect time savings, faster speed-to-market, improved customer experience, and operational efficiency. For example, Komax achieved 3X faster time to market, and Autoweb saw a 20% increase in website monetization. See more success stories.

What industries does Hygraph serve?

Hygraph serves industries including food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Explore industry case studies.

Who are some of Hygraph's customers?

Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See customer stories.

Can you share specific customer success stories?

Yes. Komax achieved 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more success stories.

Pain Points & Solutions

What problems does Hygraph solve?

Hygraph addresses operational pains (developer reliance, legacy tech, global team conflicts, clunky UX), financial pains (high costs, slow speed-to-market, maintenance, scalability), and technical pains (boilerplate code, query management, cache, OpenID integration). See how Hygraph solves these.

How does Hygraph solve pain points for different personas?

For developers, Hygraph reduces boilerplate code and streamlines queries. For content creators, it empowers non-technical users with an intuitive interface. For business stakeholders, it lowers operational costs and accelerates speed-to-market. Learn more.

What KPIs and metrics are associated with the pain points Hygraph solves?

Key metrics include time saved on content updates, system uptime, content consistency, user satisfaction, reduction in operational costs, time to market, maintenance costs, and scalability performance. See KPI details.

Implementation & Support

How long does it take to implement Hygraph?

Implementation is fast and straightforward. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. Read the case study.

What support is available after purchasing Hygraph?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance, and all users can access documentation, tutorials, and the community Slack channel. Contact support.

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph offers 24/7 support for maintenance, upgrades, and troubleshooting. Users also have access to detailed documentation and a community Slack channel for additional help. Learn more.

Competition & Differentiation

How does Hygraph differentiate itself from other CMS platforms?

Hygraph stands out with its GraphQL-native architecture, content federation, scalability, and user-friendly interface. It addresses operational, financial, and technical pain points more effectively than traditional CMS platforms. See differentiation details.

Blog & Community

Where can I find the Hygraph blog?

The Hygraph Blog provides the latest updates, developer tutorials, and essential guides. Visit https://hygraph.com/blog.

What kind of content can I find in the Hygraph Blog?

The blog includes developer tutorials, product updates, and essential guides to content modeling. Explore the blog.

Velocity at Scale: Join the Launch of Hygraph’s Latest AI Innovations

Announcing the Official Hygraph Source Plugin for Gatsby!

We've just flipped the switch on the shiny new gatsby-source-hygraph from beta to public. Check it out!
Jonathan Steele

Written by Jonathan 

Nov 02, 2020
Hygraph Gatsby Source Plugin

We're excited to announce that the official gatsby-source-hygraph plugin is out of beta.

View the repo to learn more, or check out the demo of our blog starter using the plugin.

#Getting Started

Let's go over how to get started with the new source plugin by creating a Gatsby site using our Blog starter, capable of querying data grom Hygraph.

This guide assumes you have an active Hygraph account and have created a new project, preferably using the Blog starter.

Create a new Gatsby site

gatsby new gatsby-site https://github.com/gatsbyjs/gatsby-starter-default

Once finished, navigate into the project with cd gatsby-site.

Add the gatsby-source-hygraph plugin

In order to fetch data from your Hygraph project, you will need to install gatsby-source-hygraph.

You can install this package with:

yarn add gatsby-source-hygraph

Configuration

The last step required before you can query your data is to configure gatsby-source-hygraph. Inside of gatsby-config.js`, add a new plugin configuration.

We recommend using environment variables with your Hygraph token and endpoint values. You can learn more about using environment variables with Gatsby here.

{
resolve: 'gatsby-source-hygraph',
options: {
// Your Hygraph API endpoint. Available from your project settings.
endpoint: process.env.HYGRAPH_ENDPOINT
// A PAT (Permanent Auth Token) for your project. Required if your project is not available publicly, or you want to scope access to a specific content stage (i.e. draft content).
token: process.env.HYGRAPH_TOKEN
},
},

Blog Author

Jonathan Steele

Jonathan Steele

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