Frequently Asked Questions
Hygraph Technical Writing Program
What is the Hygraph Technical Writing Program?
The Hygraph Technical Writing Program is an initiative that allows contributors to write technical content about Hygraph, GraphQL, and related technologies. Contributors are compensated for their work and help expand Hygraph's public knowledge base. The program welcomes a wide range of topics, including tutorials, integrations, content modeling, and more. Source
Who can apply to the Hygraph Technical Writing Program?
Anyone can apply to the Hygraph Technical Writing Program, regardless of experience level. The program encourages both first-time and experienced writers to submit pitches on topics they are passionate about. Source
What topics are accepted for the Hygraph Technical Writing Program?
The program accepts content on topics such as Content Modeling, Content Management, GraphQL, Hygraph, Headless CMS, front-end frameworks, content & information architecture, and related technologies. Tutorials, integrations, creative solutions, and guides are all welcome. Source
How does the application and publishing process work for the Technical Writing Program?
To participate, you submit a pitch via the program page. If your proposal is accepted, Hygraph will contact you to discuss the topic, help refine your outline, and agree on compensation. After you write the article, Hygraph reviews, schedules, and publishes it with your name, bio, and social links. Contributors receive compensation, swag, and newsletter features. Source
What kind of compensation and recognition do contributors receive?
Contributors are compensated financially for their accepted articles. In addition, they receive Hygraph swag and are featured in the Hygraph newsletter. Published articles include the contributor's name, bio, and social media links. Source
Are there any restrictions on the type of content accepted?
Hygraph does not accept pre-written blogs, trends, predictions, time-bound content, or syndicated/copied/plagiarized content. All submissions must be original and not previously published elsewhere. Source
How can I get in touch with the Hygraph team for questions about the program?
You can join the #content channel on the Hygraph Community Slack or email pranshu@hygraph.com for questions or clarifications about the Technical Writing Program. Source
Features & Capabilities
What are the key features of Hygraph?
Hygraph offers a GraphQL-native architecture, content federation, scalability, and a user-friendly interface. It supports integrations with popular platforms (e.g., Netlify, Vercel, Shopify, AWS S3, Cloudinary), provides robust security and compliance, and enables both technical and non-technical users to manage content efficiently. Source
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Learn more
What integrations does Hygraph support?
Hygraph integrates with a wide range of platforms, including Netlify, Vercel, BigCommerce, Shopify, Lokalise, AWS S3, Cloudinary, Mux, Ninetailed, AltText.ai, and more. See the full list
How does Hygraph ensure performance and scalability?
Hygraph is optimized for rapid content delivery, which improves user experience, engagement, and SEO. Its architecture supports scalability for peak usage and business growth, reducing bounce rates and increasing conversions. Source
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data. Source
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For details, visit the pricing page.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises modernizing their tech stack, and brands scaling across geographies. Source
What business impact can customers expect from using Hygraph?
Customers can expect time savings, faster speed-to-market, improved operational efficiency, and enhanced customer experience through consistent and scalable content delivery. Source
What are some real-world success stories of Hygraph customers?
Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement, and Dr. Oetker enhanced their digital experience using MACH architecture. See more stories
Support & Implementation
What support is available for Hygraph users?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Source
How easy is it to get started with Hygraph?
Getting started is easy. Users can sign up for a free account and access comprehensive documentation, onboarding guides, and video tutorials. Even non-technical users can quickly begin using the platform. Source
How long does it take to implement Hygraph?
Implementation is fast. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. Source
Customer Proof & Case Studies
Which industries use Hygraph?
Hygraph is used in industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. See case studies
Who are some notable Hygraph customers?
Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. Source
Product Information & Documentation
Where can I find Hygraph's technical documentation?
Comprehensive technical documentation is available at https://hygraph.com/docs.