Frequently Asked Questions

Product Updates & New Features

What were the key highlights of Hygraph's March 2021 product update?

The March 2021 product update introduced the official Hygraph integration for Gatsby Cloud, updates to the hygraph-source-plugin for compatibility with Gatsby v3, new educational videos, and several community-driven projects. Notably, the update made it easier to manage images in Gatsby projects and showcased real-world applications of Content Federation using Remote Fields. Read the full update.

What is the Hygraph integration for Gatsby Cloud and how does it work?

The Hygraph integration for Gatsby Cloud allows users to seamlessly update static deployments directly from Hygraph. This integration streamlines the workflow for Gatsby projects, enabling quick updates and improved image handling with the updated gatsby-source-hygraph plugin. For more details, visit Hygraph's Gatsby integration guide.

What new educational resources were released in the March 2021 update?

Hygraph released several new video tutorials covering field types, asset model extensions, and usage of the Management SDK. These resources are designed to help users master Hygraph quickly. You can access the playlist here.

How does Hygraph support Content Federation and what are Remote Fields?

Hygraph enables Content Federation by allowing users to connect and enrich data from external sources using Remote Fields. For example, you can query product and price data from Stripe and combine it with content from Hygraph. This approach helps unify data across platforms and deliver richer digital experiences. See a reference implementation here.

Features & Capabilities

What are the key features and capabilities of Hygraph?

Hygraph offers a GraphQL-native architecture, content federation, scalability, and a user-friendly interface. Key features include integrations with platforms like Gatsby Cloud, Netlify, Vercel, Shopify, and more; robust security and compliance; and support for rapid content delivery. For a full list of features, visit Hygraph Features.

What integrations does Hygraph support?

Hygraph supports integrations with hosting and deployment platforms (Netlify, Vercel), eCommerce solutions (BigCommerce, commercetools, Shopify), localization tools (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), personalization and AB testing (Ninetailed), artificial intelligence (AltText.ai), and more. For a complete list, visit Hygraph Integrations.

Does Hygraph provide an API for content management?

Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. Learn more at the Hygraph API Reference.

How does Hygraph ensure optimized content delivery performance?

Hygraph is designed for rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. Optimized delivery helps reduce bounce rates and increase conversions. For more details, visit this page.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the pricing page.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection. For more details, visit Hygraph Security Features.

How does Hygraph protect sensitive data?

Hygraph provides features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to safeguard sensitive data and meet regulatory standards. For more information, visit Hygraph Security Features.

Use Cases & Customer Success

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. Companies that benefit most include modern software companies, enterprises seeking to modernize, and brands aiming to scale across geographies or re-platform from traditional solutions. Source: ICPVersion2_Hailey.pdf

What industries are represented in Hygraph's case studies?

Hygraph's case studies span industries such as food and beverage (Dr. Oetker), consumer electronics (Samsung), automotive (AutoWeb), healthcare (Vision Healthcare), travel and hospitality (HolidayCheck), media and publishing, eCommerce, SaaS (Bellhop), marketplace, education technology, and wellness and fitness. See more at Hygraph Case Studies.

Can you share specific customer success stories using Hygraph?

Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Explore more success stories here.

Who are some of Hygraph's customers?

Hygraph is trusted by companies such as Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more details, visit Hygraph Case Studies.

Pain Points & Solutions

What problems does Hygraph solve for its customers?

Hygraph addresses operational pains (reliance on developers for content updates, outdated tech stacks, conflicting global team needs, clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). For more details, visit our product page.

How does Hygraph solve these pain points?

Hygraph provides an intuitive interface for non-technical users, modernizes legacy systems with its GraphQL-native architecture, enables content federation for global teams, and streamlines workflows to reduce costs and accelerate speed-to-market. Technical solutions include simplified development, streamlined query management, and robust integration capabilities. For more details, visit our product page.

What KPIs and metrics are associated with the pain points Hygraph solves?

KPIs include time saved on content updates, system uptime, consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more details, visit Hygraph's blog on CMS KPIs.

Getting Started & Implementation

How easy is it to get started with Hygraph?

Hygraph is designed for ease of use, with customers reporting that even non-technical users can start right away. You can sign up for a free-forever account and access documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months. Learn more at Hygraph Documentation.

What training and support does Hygraph offer to new customers?

Hygraph provides 24/7 support via chat, email, and phone, onboarding sessions for enterprise customers, training resources (video tutorials, documentation, webinars), and access to Customer Success Managers. For more details, visit Hygraph Contact Page.

What technical documentation is available for Hygraph?

Comprehensive technical documentation is available, covering all aspects of building and deploying projects with Hygraph. Access it at Hygraph Documentation.

Support & Maintenance

What customer service and support options are available after purchasing Hygraph?

Hygraph offers 24/7 support via chat, email, and phone, dedicated onboarding for enterprise customers, and access to documentation, video tutorials, and a community Slack channel. For more details, visit Hygraph Contact Page.

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph provides 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers receive expert guidance, and all users have access to documentation and community resources. For more information, visit Hygraph Contact Page.

Competition & Differentiation

How does Hygraph differentiate itself from other CMS platforms?

Hygraph stands out with its GraphQL-native architecture, content federation, scalability, and intuitive interface. It empowers non-technical users, modernizes legacy systems, and streamlines workflows for global teams. These strengths address operational, financial, and technical pain points more effectively than traditional CMS platforms. For more details, visit our product page.

Blog & Community

Where can I find the Hygraph blog and what kind of content does it offer?

The Hygraph Blog provides developer tutorials, product updates, and essential guides to content modeling. Visit the Hygraph Blog for the latest news and insights.

Who authored the March 2021 product update blog post?

The March 2021 product update blog post was written by Ronak Ganatra, VP of Marketing at Hygraph. Source: March 2021 Product Update.

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Product Update: March 2021

Introducing the Gatsby Integration, new videos, and several community updates.
Ronak Ganatra

Written by Ronak 

Mar 25, 2021
hygraph product update - march 2021

We've just rolled out our March product release with everything you need to know about it. We've also had some great instances of Hygraph in the Wild trickle in from the community.

#TL;DR

  • We rolled out the official Hygraph integration for Gatsby Cloud, along with some big updates to the hygraph-source-plugin to keep up with Gatsby v3.
  • Jamie's been working on tons of new videos to make it even easier to get started with Hygraph.
  • Jonathan dropped an exciting application of Content Federation, by querying product and price data from Stripe using Remote Fields.
  • The community dropped tons of exciting projects this month, including a podcast and a Hygraph plugin, among much more.

#Announcing the official Hygraph integration for Gatsby Cloud!

Hygraph - Gatsby Cloud Integration with Headless CMS

For all our users building their projects on Gatsby Cloud, we're thrilled to announce our official native integration for Gatsby Cloud! The Gatsby Cloud integration allows you to seamlessly update your static deployments at the push of a button from within Hygraph itself. Take it for a spin and share your feedback with us.

Building on top of this, we've made some updates to the gatsby-source-hygraph plugin, primarily to handle images better when bumping up to Gatsby v3.

Take the integration for a spin!

#How to Hygraph

Jamie's been busy creating several new videos to master Hygraph. Going over all the individual field types and extending the asset model, all the way to using our Management SDK, this playlist covers everything you need to know when working with Hygraph.

Check out the playlist here.

#Content Federation in the real world

Content Federation.png

When we rolled out Remote Fields as part of our narrative on "Content Federation", there were several exciting ideas on what possibilities this could unlock for Headless CMS. One of these is to query product and price data from Stripe.

This reference by Jonathan is a basic example of Content Federation, using Remote Fields to connect a PricingPlan type with third-party product and pricing data from Stripe. A common use case would be to enrich recurring or one-time Stripe products with data from Hygraph (such as images or additional text content).

Check it out!

#From the Community

The past month has been one of the most exciting to see what the community's been working on. Here are some incredible examples we've put together:

Podcasts, powered by Hygraph

Michele hosts Inference Podcast, and wanted to upload new episodes on Spotify. The problem? Spotify only accepts external RSS feeds, and most external services get costly quickly. The solution? Whip up a new project using the Hygraph Podcast starter, and generate that RSS using our API.

A job board for FinTech jobs

Eric's been a member of the Hygraph community for a while, and recently shared what he's been working on - Fintechry. As a job board for the FinTech industry, they use Hygraph to curate the best fintech jobs for those looking to start their career in financial technology like payments, digital banks, mobile wallets, and more.

A free course with lessons focusing on Hygraph

Marcelo has a passion for content modeling and Headless CMS, and makes a strong argument for the "intent" of content. His Headless Creator platform provides continuous learning (completely free) for anyone interested in working with a Headless CMS. With regular updates to the course and a brand new "Focus on GraphCMS" track, Marcelo puts a ton of thought and care into each episode, be sure to check it out, and register.

An argument for choosing Hygraph

Mathias took some time to write about his process when choosing a Headless CMS, and what compelled him to finally decide on Hygraph. What really mattered most was to have a central repository where everyone could have their content living in one place. Another essential aspect was being able to deliver content to several frontends, like their website, and iOS / Android apps. Finally, they definitely needed GraphQL given their site was built using Gatsby, so Hygraph emerged as an ideal choice.

Mathias goes into depth about the process, the considerations, and the differentiators that led to this decision, which make for a really interesting read.

A shiny new portfolio

Rishi pushed out a shiny new portfolio with a calming aesthetic. Built using Next.js, SASS, and Framer Motion, all the content is served from Hygraph, making for a ridiculously high-performance portfolio.

A plugin to migrate from static markdown

Giacomo was recently migrating his blog to Hygraph and couldn't find a simple solution to move over all his static markdown files into Hygraph, so he built one. Rather than deal with going from markdown to .csv or JSON, and back to markdown, this package aims to help the migration and make things much simpler. You can give the migrator a folder full of .md files and it will try to create a Post entry on your Hygraph project - one entry for each .md file it encounters. Simple enough.

If anyone's keen on contributing, the repo is open-sourced and you can dive right in.

Typescript support for @hygraph/react-image

A little-known fact is that we maintain @hygraph/react-image (previously hygraph-image), an image optimizing repo using the Filestack API, inspired by and based on gatsby-image. Written 100% in JavaScript, Daniel took some time to make some improvements. He works a lot with Next.js, Gatsby, and other React Apps, but they're all written in TypeScript. So rather than continue to create a d.ts file in each project with the specs for this package, he extended the repo by adding TypeScript support to remedy that and dropped in the supporting documentation 😍.

That's all for now. We've got so many exciting rollouts planned for the coming weeks that I'm excited to share soon!

Blog Author

Ronak Ganatra

Ronak Ganatra

A free Wi-Fi enthusiast and pizza purist, Ronak is the VP of Marketing at Hygraph. He's also the co-creator of Build Your DXP and co-author of the Composable Architectures for Digital Experiences in the Enterprise report. He also maintains curated resources for marketers on awesome-marketing and awesome-developer-marketing.

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