Frequently Asked Questions

Product Information: Hygraph Asset Management System

What is the new Hygraph Asset Management System?

The new Hygraph Asset Management System is a revamped backend architecture designed to deliver significantly improved performance and availability for managing digital assets. It offers faster asset uploads and delivery, a new GraphQL-based upload workflow, SEO-friendly URLs, and more powerful asset transformations. This system is available for all new Hygraph projects created after its release in March 2024. [Source]

What are the main improvements in the new asset management system?

The main improvements include a 10X increase in asset performance, faster uploads and delivery, a new method to upload assets using GraphQL, support for SEO-friendly URLs, and more advanced asset transformations such as crop, compress, quality, border, sharpen, and blur. [Source]

How does the new asset upload workflow work?

With the new system, asset uploads are handled via the GraphQL Content API using the createAsset mutation. You can upload assets by providing a remote URL or by receiving a pre-signed upload URL from the system. This replaces the legacy /upload endpoint. [Documentation]

What types of asset transformations are supported?

The new system supports a wide range of transformations, including crop, compress, quality, border, sharpen, blur, and more. For a complete list of supported transformations and file conversions, refer to the documentation.

How are assets served in the new system?

Assets are now served from regional URLs instead of the previous media.graphassets.com domain. The new URLs include the environment ID and support SEO-friendly file names. [Source]

Is the new asset management system available for all projects?

No, the new asset management system is available only for new Hygraph projects created after the rollout in March 2024. Existing projects and their clones continue to use the legacy asset system. [Source]

How can I determine which asset system my project is using?

You can refer to the official documentation to check whether your project is using the new or legacy asset management system. [Documentation]

What happens when I clone a project with assets?

When cloning projects in the new system, assets are not re-uploaded to the new project, streamlining the cloning process regardless of the number or size of assets. [Source]

Are there any changes to the user interface with the new asset management system?

In the first phase of rollout, the user interface remains unchanged. The improvements are primarily in the backend architecture, resulting in better performance and availability. [Source]

How do SEO-friendly URLs work in the new system?

SEO-friendly URLs are supported by allowing you to add the file name to the asset URL, making assets more discoverable and accessible. The URL structure also includes the environment ID and changes when you use a different environment. [Source]

Where can I find documentation for migrating to the new asset management system?

Migration documentation is available at https://hygraph.com/docs/api-reference/assets/asset-migration.

What are the upload size limitations for assets?

Upload size limitations vary by plan. Please refer to the Hygraph pricing page for specific details on upload size limits for each plan.

How can I provide feedback on the new asset management system?

You can share your feedback on the new asset management system via the Hygraph Community Slack Channel: Join here.

Does the new asset management system support file conversions?

Yes, the new system supports a wider range of file conversions. For a complete list of supported conversions, refer to the documentation.

Is there a difference in asset management for cloned projects?

Yes, in the new system, assets are not re-uploaded when cloning projects, which streamlines the process and saves time regardless of asset quantity or size. [Source]

Can I use the new asset management system for existing projects?

No, the new asset management system is only available for new projects. Existing projects and their clones will continue to use the legacy asset system until further notice. [Source]

How do I activate the new asset management system?

No activation is required. Every new Hygraph project created after the rollout automatically uses the new asset management system. [Source]

Where can I find more information about asset transformations?

Detailed information about asset transformations is available in the Hygraph documentation.

What is the structure of asset URLs in the new system?

Asset URLs in the new system are regional, include the environment ID, and support SEO-friendly file names. The structure changes when you use a different environment. [Source]

How do I upload an asset using GraphQL in the new system?

You can upload an asset by sending a createAsset mutation via the GraphQL Content API. You may provide a remote asset URL or let the system return a pre-signed upload URL. [Documentation]

Features & Capabilities

What features does Hygraph offer beyond asset management?

Hygraph offers a GraphQL-native architecture, content federation, scalability, enterprise-grade security and compliance, user-friendly tools, Smart Edge Cache, localization, and robust integration capabilities. [Features]

Does Hygraph support integrations with other platforms?

Yes, Hygraph supports integrations with Digital Asset Management (DAM) systems like Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, and Scaleflex Filerobot, as well as other tools like Adminix and Plasmic. Developers can also build custom integrations using SDKs and APIs. [Integrations]

What APIs does Hygraph provide?

Hygraph provides multiple APIs, including the Content API (read & write), High Performance Content API (low latency, high throughput), MCP Server API (for AI assistants), Asset Upload API, and Management API. [API Reference]

What technical documentation is available for Hygraph?

Hygraph offers comprehensive technical documentation covering APIs, schema components, references, webhooks, AI integrations, and more. Access the full documentation at https://hygraph.com/docs.

How does Hygraph ensure high performance for content delivery?

Hygraph's high-performance endpoints are designed for low latency and high read-throughput. The platform actively measures GraphQL API performance and provides best practices for optimization. [Performance Blog]

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. The platform offers enterprise-grade security features such as granular permissions, audit logs, SSO, encryption, and regular backups. [Security Features]

How does Hygraph handle backups and data recovery?

Hygraph performs regular data backups and offers instant one-click backup recovery for enterprise customers, ensuring data safety and business continuity. [Security Features]

What is the Smart Edge Cache feature?

Smart Edge Cache is a feature that optimizes content delivery by caching content at the edge, reducing latency and improving performance for global audiences. [Features]

Pricing & Plans

What does the Hobby plan cost?

The Hobby plan is free forever and is ideal for individuals working on personal projects or exploring Hygraph. It includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload, live preview, and workflow features. [Pricing]

What features are included in the Growth plan?

The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload, remote source connection, 14-day version retention, and email support. [Pricing]

What does the Enterprise plan offer?

The Enterprise plan offers custom pricing and includes custom limits on users, roles, entries, locales, API calls, components, and more. It features scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, backup recovery, custom workflows, and dedicated support. [Pricing]

Where can I find more details about Hygraph's pricing?

Full details about Hygraph's pricing plans and features are available at https://hygraph.com/pricing.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is designed for developers, product managers, content creators, marketing professionals, and solutions architects in enterprises, agencies, eCommerce, media, technology, healthcare, and more. [Case Studies]

What industries are represented in Hygraph's case studies?

Industries include SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel, food and beverage, eCommerce, agency, online gaming, events, government, consumer electronics, engineering, and construction. [Case Studies]

What business impact can customers expect from using Hygraph?

Customers can expect improved operational efficiency, faster speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved a 3X faster time-to-market, and Samsung improved customer engagement by 15%. [Case Studies]

Can you share specific case studies or success stories?

Yes. Notable examples include Samsung building a scalable API-first application, Dr. Oetker enhancing digital experience, Komax achieving 3x faster time-to-market, AutoWeb increasing monetization by 20%, and Voi scaling multilingual content across 12 countries. [Case Studies]

What problems does Hygraph solve for its customers?

Hygraph addresses operational inefficiencies (eliminating developer dependency, modernizing legacy stacks), financial challenges (reducing costs, accelerating launches), and technical issues (simplified schema evolution, robust integrations, performance optimization, localization, and asset management). [Case Studies]

How long does it take to implement Hygraph?

Implementation time varies by project. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth initial implementation. [Top Villas Case Study]

How easy is it to get started with Hygraph?

Hygraph offers a free API playground, a free forever developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel for support. [Documentation]

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph for its intuitive UI, ease of setup, and ability for non-technical users to manage content independently. Some users note it can be complex for less technical users, but overall feedback is positive. [Feedback]

Competition & Comparison

How does Hygraph compare to traditional CMS platforms?

Hygraph is the first GraphQL-native Headless CMS, offering simplified schema evolution, content federation, and modern workflows. Unlike traditional CMS platforms that rely on REST APIs, Hygraph enables seamless integration with modern tech stacks and reduces developer dependency. [Case Studies]

What differentiates Hygraph from other headless CMS solutions?

Hygraph stands out with its GraphQL-native architecture, content federation, enterprise-grade features, user-friendly tools, Smart Edge Cache, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and was voted the easiest to implement headless CMS for the fourth time. [G2 Report]

How does Hygraph address common pain points better than competitors?

Hygraph eliminates developer dependency with an intuitive UI, simplifies schema evolution with GraphQL, integrates multiple data sources via content federation, and offers cost efficiency and accelerated speed-to-market. These features address operational, financial, and technical pain points more effectively than many competitors. [Case Studies]

Why choose Hygraph over alternatives?

Hygraph offers unique advantages such as being the first GraphQL-native Headless CMS, content federation, enterprise-grade security, user-friendly tools, scalability, and proven ROI. It is recognized for ease of implementation and market leadership. [Case Studies]

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Introducing Click to Edit

Say hello to the all new Hygraph Asset Management System

Creating a brand new Hygraph project? You’re in luck - we’ve revamped our asset management system for improved performance and availability, so you’ll be greeted with a faster and more intuitive experience.
Shahan Syed

Written by Shahan 

Mar 07, 2024
Mobile image

The new Hygraph Asset Management system has been developed with a clear focus on improving performance and availability.

In the first phase of rollout, the user interface remains unchanged. However, that doesn’t mean you won’t notice any difference - the changes we’ve implemented in the backend architecture have resulted in a 10X increase in asset performance.

The new system offers:

  • Faster asset uploads and delivery
  • A new method to upload assets using GraphQL
  • A new URL for serving assets
  • Support for SEO-friendly URLs
  • More powerful transformations

Read the documentation for migration →

#What has changed and why does it matter?

Faster and better

You can now expect your assets to upload and load much more quickly for the new projects you create.

This is because we have reworked our infrastructure - specifically, we’ve changed how we handle assets in the backend. We’ve made the switch to a file storage system that is highly available and serves assets much faster.

Moreover, when cloning projects, assets are no longer re-uploaded to the new project. This streamlines the cloning process and it doesn't matter how many assets there are, or how large they are.

A new way to upload

With the legacy system, there was a specific /upload API endpoint for each project environment, which was used to upload a file or pass a URL from which the file can be retrieved.

We’ve departed from this workflow and with the new asset system, the asset upload workflow will be part of the GraphQL Content API.

To create a new asset, send a createAsset mutation:

mutation createAssetExample {
createAsset(
data: {
#Remote Asset URL
uploadUrl:"https://images.unsplash.com/photo-1682687218147-9806132dc697"
}
) {
id
url
}
}

Alternatively, our system will return a pre-signed upload URL for you, if you do not include a Remote URL as part of the createAsset mutation.

Read our documentation for complete details

A different URL to serve assets from

Assets were previously served from a media.graphassets.com URL. These will now be served from a regional URL like the one below.

New regional asset URLs.png

SEO-friendly URLs

In our current Asset Management System, if you add the file name to your media.graphassets URL, the asset won’t be accessible.

With the new system, you can create an SEO-friendly URL. You can simply do this by adding the file name to the URL as shown below:

New SEO-friendly URLs (1).png

The structure of the URL also includes the environment ID, and changes when you clone and use a different environment.

Transformations and file conversions

In our legacy system, you can only transform the size and output of the final assets.

Our new system now supports a wider range of transformations including crop, compress, quality, border, sharpen, blur and more.

We’d recommend reading our documentation for a complete list of all the transformations we support.

We have also made some changes in terms of the file conversions we support, and recommend going through our documentation for the complete list.

New limits

Please refer to our pricing page for specific upload size limitations, as they vary by plan. This allows you to choose the best option for your content needs.

#Activation and rollout

The Hygraph Asset Management system is now available for new projects exclusively. This means that every new Hygraph project created will have the new asset management system pre-installed and ready to use. You don't need to take any additional steps to activate it.

The legacy asset system will continue to be used for existing projects, and this will also apply to any clones of these projects.

Uncertain about which version of the asset system you're using? Refer to our documentation for more clarity.

As always, we love hearing from you - let us know what you think of the new asset management system by sharing your feedback on our Slack Channel.

Blog Author

Shahan Syed

Shahan Syed

Shahan is the Product Marketing Manager at Hygraph. Living in Pakistan, he loves to spend time exploring places, pencil sketching, reading, and watching science fiction and K-dramas.

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