Frequently Asked Questions

Product Information: Hygraph Asset Management System

What is the new Hygraph Asset Management System and how does it differ from the legacy system?

The new Hygraph Asset Management System is a revamped backend architecture designed to improve performance and availability for asset uploads and delivery. It offers a 10X increase in asset performance, faster uploads, a new GraphQL-based upload workflow, SEO-friendly URLs, and more powerful asset transformations. Unlike the legacy system, which uses a specific /upload API endpoint, the new system integrates asset uploads directly into the GraphQL Content API. Note: The new system is only available for new projects; existing projects and their clones continue to use the legacy asset system. Read the migration documentation.

What performance improvements does the new asset management system provide?

The new system delivers a 10X increase in asset performance, including faster asset uploads and delivery, improved backend infrastructure, and highly available file storage. These enhancements result in quicker asset loading for new projects. Note: Performance improvements apply only to new projects using the updated system; legacy projects retain previous performance characteristics. Source.

How do I upload assets in the new Hygraph Asset Management System?

Asset uploads are now handled via the GraphQL Content API using the createAsset mutation. You can upload assets by providing a remote URL or receive a pre-signed upload URL from the system. This replaces the legacy /upload endpoint workflow. For technical details, see the documentation. Note: This workflow is available only for new projects using the updated asset system.

What types of asset transformations and file conversions are supported?

The new system supports a wider range of transformations, including crop, compress, quality, border, sharpen, blur, and more. File conversions have also been expanded. For a complete list of supported transformations and conversions, refer to the documentation. Note: Transformation features are available only in the new asset management system for new projects.

How are assets served in the new system, and are SEO-friendly URLs supported?

Assets are now served from regional URLs, which include the environment ID and change when you clone or use a different environment. The new system allows for SEO-friendly URLs by adding the file name to the asset URL, improving accessibility and search optimization. Note: SEO-friendly URLs are not available in the legacy asset system. Source.

What are the upload size limitations for assets?

Upload size limitations vary by plan. Please refer to the Hygraph pricing page for specific limits. Note: Size limits may differ between the new and legacy asset systems; check documentation for details.

How can I determine which asset management system my project is using?

If you are unsure whether your project uses the new or legacy asset management system, refer to the documentation for guidance. Note: New projects automatically use the updated system; existing projects and clones use the legacy system until migration is announced.

Is the new asset management system available for existing projects?

No, the new Hygraph Asset Management System is currently available only for new projects. Existing projects and their clones continue to use the legacy asset system. Migration notifications will be provided when your project is ready for migration. Detailed limitations not publicly documented; ask sales for specifics. Source.

Features & Capabilities

What integrations are available with Hygraph Asset Management?

Hygraph supports integrations with Digital Asset Management (DAM) platforms such as Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, and Scaleflex Filerobot. It also integrates with hosting platforms like Netlify and Vercel, Product Information Management (PIM) systems like Akeneo, and commerce solutions such as BigCommerce. For a full list, visit Hygraph's Marketplace. Note: Integration capabilities may vary by project type and asset system version.

Does Hygraph Asset Management support API access?

Yes, Hygraph provides API access for asset management. The new system uses the GraphQL Content API for asset uploads and management, while legacy projects use a dedicated /upload endpoint. For more details, see the API documentation. Note: API features differ between new and legacy asset systems.

Technical Requirements & Documentation

Where can I find technical documentation for Hygraph Asset Management?

Technical documentation for Hygraph Asset Management, including migration guides, API references, and transformation details, is available at the migration documentation and the transformations documentation. Note: Documentation is updated as new features are released.

Security & Compliance

What security and compliance certifications does Hygraph Asset Management hold?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. Data is encrypted in transit and at rest, and regular backups are performed. For more details, visit Hygraph's Secure Features page. Note: Security features apply to both asset management systems, but implementation details may vary.

Implementation & Onboarding

How quickly can I implement Hygraph Asset Management in a new project?

Hygraph Asset Management is pre-installed and ready to use for all new projects. No additional activation steps are required. Implementation timelines for full project launches vary; for example, Top Villas launched a new project within 2 months, and Voi migrated from WordPress to Hygraph in 1-2 months. Note: Migration for existing projects is not yet available; onboarding resources are provided for new projects. Source.

Customer Proof & Success Stories

Can you share examples of customers using Hygraph Asset Management?

Hygraph is used by customers such as Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Voi, HolidayCheck, and Lindex Group. For example, Samsung improved customer engagement by 15% using Hygraph, and Komax achieved 3x faster time to market. For more details, visit Hygraph's case studies page. Note: Case studies may cover broader Hygraph features beyond asset management.

Limitations & Migration

What are the limitations of the new Hygraph Asset Management System?

The new asset management system is only available for new projects; existing projects and their clones continue to use the legacy system until migration is announced. Some features, such as expanded transformations and SEO-friendly URLs, are not available in the legacy system. Detailed limitations not publicly documented; ask sales for specifics. Source.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Say hello to the all new Hygraph Asset Management System

Creating a brand new Hygraph project? You’re in luck - we’ve revamped our asset management system for improved performance and availability, so you’ll be greeted with a faster and more intuitive experience.
Shahan Syed

Last updated by Shahan 

Jan 21, 2026

Originally written by Shahan

Mobile image

The new Hygraph Asset Management system has been developed with a clear focus on improving performance and availability.

In the first phase of rollout, the user interface remains unchanged. However, that doesn’t mean you won’t notice any difference - the changes we’ve implemented in the backend architecture have resulted in a 10X increase in asset performance.

The new system offers:

  • Faster asset uploads and delivery
  • A new method to upload assets using GraphQL
  • A new URL for serving assets
  • Support for SEO-friendly URLs
  • More powerful transformations

Read the documentation for migration →

#What has changed and why does it matter?

Faster and better

You can now expect your assets to upload and load much more quickly for the new projects you create.

This is because we have reworked our infrastructure - specifically, we’ve changed how we handle assets in the backend. We’ve made the switch to a file storage system that is highly available and serves assets much faster.

Moreover, when cloning projects, assets are no longer re-uploaded to the new project. This streamlines the cloning process and it doesn't matter how many assets there are, or how large they are.

A new way to upload

With the legacy system, there was a specific /upload API endpoint for each project environment, which was used to upload a file or pass a URL from which the file can be retrieved.

We’ve departed from this workflow and with the new asset system, the asset upload workflow will be part of the GraphQL Content API.

To create a new asset, send a createAsset mutation:

mutation createAssetExample {
createAsset(
data: {
#Remote Asset URL
uploadUrl:"https://images.unsplash.com/photo-1682687218147-9806132dc697"
}
) {
id
url
}
}

Alternatively, our system will return a pre-signed upload URL for you, if you do not include a Remote URL as part of the createAsset mutation.

Read our documentation for complete details

A different URL to serve assets from

Assets were previously served from a media.graphassets.com URL. These will now be served from a regional URL like the one below.

New regional asset URLs.png

SEO-friendly URLs

In our current Asset Management System, if you add the file name to your media.graphassets URL, the asset won’t be accessible.

With the new system, you can create an SEO-friendly URL. You can simply do this by adding the file name to the URL as shown below:

New SEO-friendly URLs (1).png

The structure of the URL also includes the environment ID, and changes when you clone and use a different environment.

Transformations and file conversions

In our legacy system, you can only transform the size and output of the final assets.

Our new system now supports a wider range of transformations including crop, compress, quality, border, sharpen, blur and more.

We’d recommend reading our documentation for a complete list of all the transformations we support.

We have also made some changes in terms of the file conversions we support, and recommend going through our documentation for the complete list.

New limits

Please refer to our pricing page for specific upload size limitations, as they vary by plan. This allows you to choose the best option for your content needs.

#Activation and rollout

The Hygraph Asset Management system is now available for new projects exclusively. This means that every new Hygraph project created will have the new asset management system pre-installed and ready to use. You don't need to take any additional steps to activate it.

The legacy asset system will continue to be used for existing projects, and this will also apply to any clones of these projects.

Uncertain about which version of the asset system you're using? Refer to our documentation for more clarity.

As always, we love hearing from you - let us know what you think of the new asset management system by sharing your feedback on our Slack Channel.

Blog Author

Shahan Syed

Shahan Syed

Shahan is the Product Marketing Manager at Hygraph. Living in Pakistan, he loves to spend time exploring places, pencil sketching, reading, and watching science fiction and K-dramas.

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