Frequently Asked Questions
Features & Capabilities
What are Hygraph's new Regional Management Server Deployments?
Hygraph's Regional Management Server Deployments refer to the distributed deployment of the Management API in the same region as your content. This architectural change results in faster load times, improved disaster recovery, and reduced latency for management operations across all regions. Users can expect up to a 10x reduction in latency for all management operations, significantly enhancing performance for global customers. [Source]
What performance improvements can I expect from the new Management Server?
With the new Management Server, you can expect up to a 10x reduction in latency for all management operations. This means faster load times when browsing schemas, editing content, or applying changes through the SDK or API. Each region now functions independently, improving reliability and ensuring that failures or traffic surges in one region do not impact others. [Source]
How do I access the new regional endpoint for programmatic management operations?
To access the new regional endpoint, navigate to Project Settings → API Access in your Hygraph project and copy the new URL under the Management API. This ensures your management operations are routed to the appropriate regional server for optimal performance. [Source]
What are the benefits of regional deployments for Hygraph Studio users?
Regional deployments provide Hygraph Studio users with faster load times, improved disaster recovery, and reduced latency for management operations. This results in a more responsive and reliable experience, especially for global teams. [Source]
What integrations does Hygraph support?
Hygraph offers a wide range of integrations, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For a full list, visit the Hygraph Integrations page.
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API that allows you to fetch and manage content efficiently. Learn more at the Hygraph API Reference.
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation for Hygraph is available at Hygraph Documentation, covering everything you need to know about building and deploying projects.
Technical Requirements
How do regional deployments improve disaster recovery and availability?
With regional deployments, each region operates independently, which improves reliability and ensures that failures or traffic surges in one region do not impact others. This architecture enhances disaster recovery and overall system availability. [Source]
How can I get started with Hygraph's regional deployments?
After signing in to your Hygraph project, you are redirected to a regional subdomain. To use the new regional endpoint for programmatic management operations, go to Project Settings → API Access and copy the new Management API URL. [Source]
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 Compliant, ISO 27001 Certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection for all users. For more details, visit the Hygraph Security Features page.
What security features does Hygraph offer?
Hygraph provides robust security features including SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. [Source]
Use Cases & Benefits
What problems does Hygraph solve?
Hygraph addresses operational, financial, and technical pain points such as reducing reliance on developers for content updates, modernizing legacy tech stacks, ensuring consistent branding across regions, lowering operational costs, accelerating speed-to-market, and simplifying development workflows. [Source]
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises seeking to modernize, and brands aiming to scale across geographies or re-platform from traditional solutions. [Source]
What business impact can customers expect from using Hygraph?
Customers can expect significant business impacts such as time-saving through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market, and enhanced customer experience through consistent and scalable content delivery. [Source]
What are some real-world success stories of customers using Hygraph?
Hygraph customers have achieved impressive results, such as Komax realizing a 3X faster time to market, Autoweb increasing website monetization by 20%, Samsung improving customer engagement with a scalable platform, and Dr. Oetker enhancing their digital experience using MACH architecture. More case studies are available on the Hygraph Case Studies page.
Which industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. [Source]
Who are some of Hygraph's customers?
Notable Hygraph customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more details, visit the Hygraph Case Studies page.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the Hygraph Pricing page.
Support & Implementation
What support is available to Hygraph customers?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, and a community Slack channel. For more information, visit the Hygraph Contact Page.
How easy is it to get started with Hygraph?
Hygraph is designed for easy onboarding. Customers can sign up for a free-forever account and use resources like documentation, video tutorials, and onboarding guides. Even non-technical users can start using Hygraph right away. [Source]
What training and technical support does Hygraph offer for onboarding?
Hygraph offers 24/7 support, onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. [Source]
Product Information
What is the primary purpose of Hygraph?
Hygraph's primary purpose is to unify data and enable content federation, allowing businesses to create impactful digital experiences. Its GraphQL-native architecture removes traditional content management pain points and supports scalability and efficient data querying. [Source]
What are the key capabilities and benefits of Hygraph?
Key capabilities include a GraphQL-native architecture, content federation, and scalability. Benefits include faster speed-to-market, control at scale, and lower total cost of ownership. [Source]