Frequently Asked Questions

Product Updates & Features

What new features were introduced in the October 2020 Product Update?

The October 2020 Product Update for Hygraph introduced several key features:

Source: Product Update - October 2020

What is the purpose of Audit Logs in Hygraph?

Audit Logs in Hygraph provide full observability for project administrators, allowing them to track all changes made to schema and content. This feature is especially valuable for larger organizations that require detailed change tracking for compliance and security. Audit Logs are available as part of the enterprise offering. More information can be found in the documentation.

How does the new Asset Upload API work in Hygraph?

The Asset Upload API allows users to upload assets to Hygraph from their file system or via a remote URL using a simple POST request. The same authentication mechanisms as regular content API calls apply, and users must enable "Allow Mutations" on their token or endpoint. For more details and code examples, refer to the Hygraph documentation.

What improvements were made to the Reference Editor in Hygraph?

The Reference Editor was redesigned to make building complex content models easier. The new editor guides users smoothly through the process of connecting models, improving usability and reducing errors when managing references between content types.

What is the new clear action in the content form?

The new clear action adds a button to reset field values to null in the content form, making it easier to manage and update content fields as needed.

What changes were made to in-app notifications in Hygraph?

Hygraph's in-app notifications received a redesign to improve the user experience, making notifications clearer and more actionable for users.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 Compliant, ISO 27001 Certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection for users. For more details, visit the Hygraph Security Features page.

What security features does Hygraph offer?

Hygraph provides robust security features including SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. More information is available on the Hygraph Security Features page.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the Hygraph pricing page.

Integrations & API

What integrations does Hygraph support?

Hygraph supports a wide range of integrations, including:

For a full list, visit the Hygraph Integrations page.

Does Hygraph provide an API?

Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. More details are available in the API Reference.

Use Cases & Customer Success

Who are some of Hygraph's customers?

Hygraph is trusted by leading brands such as Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more details and case studies, visit the Hygraph Case Studies page.

What industries does Hygraph serve?

Hygraph serves a wide range of industries, including Food and Beverage, Consumer Electronics, Automotive, Healthcare, Travel and Hospitality, Media and Publishing, eCommerce, SaaS, Marketplace, Education Technology, and Wellness and Fitness. See more examples in the case studies.

Can you share some customer success stories with Hygraph?

Yes, Hygraph has several notable success stories:

Explore more at the Hygraph product page.

Getting Started & Support

How easy is it to get started with Hygraph?

Hygraph is designed for ease of use, even for non-technical users. Customers can sign up for a free-forever account and access resources like documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months. Learn more at the Hygraph Documentation.

What support and training does Hygraph offer?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, and a community Slack channel. For more information, visit the Hygraph Contact Page.

Performance & Technical Documentation

How does Hygraph optimize content delivery performance?

Hygraph is designed for optimized content delivery, ensuring rapid distribution and responsiveness. This improves user experience, engagement, and search engine rankings by reducing bounce rates and increasing conversions. More details are available here.

Where can I find technical documentation for Hygraph?

Comprehensive technical documentation for Hygraph is available at hygraph.com/docs, covering everything you need to know about building and deploying projects.

Business Impact & Pain Points

What problems does Hygraph solve?

Hygraph addresses operational, financial, and technical pain points:

For more details, visit the Hygraph product page.

What business impact can customers expect from using Hygraph?

Customers can expect significant business impacts, including time savings, ease of use, faster speed-to-market, and enhanced customer experience through consistent and scalable content delivery. These benefits help businesses modernize their tech stack and achieve operational efficiency.

Company Vision & Mission

What is Hygraph's vision and mission?

Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, helping businesses modernize their tech stacks and deliver exceptional digital experiences at scale. Learn more at the About Us page.

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Product Update: October 2020

Introducing Audit Logs, Redesigned Reference Editor, Asset Upload API and more!
Michael Lukaszczyk

Written by Michael 

Oct 29, 2020
Hygraph Product Update - October 2020

Another month, another exciting release! Learn about the new additions and improvements in this blog post.

#TL;DR

  • Introducing Audit Logs: You can now have full observability of your Hygraph projects. Be it modifications to your schema or content, all changes can be tracked by project administrators.
  • We have drastically improved the creation flow of references and now guide you smoothly through the process.
  • A new API for uploading assets from your file system or via URL helps you to easily create Hygraph assets programmatically.
  • We introduced a new clear action on fields.
  • In-app notifications got a redesign.
  • Several tweaks, fixes, and improvements across the board.
  • We released our own report on the emergence of microservice led Digital Experience Platforms (DXPs).

#Introducing Audit Logs

auditLogs.png

For larger organizations, observability is one of the key aspects when deciding for a software vendor. With our latest release, we added Audit Logs to Hygraph. Audit Logs help you to track all changes that happened to your schema and content.

Audit logs are part of our enterprise offering. Get a demo now!

You can find more information on audit logs in the docs

#New Reference Editor

Building complex content models can be challenging. To make the process easier for you, we have redesigned our reference editor to smoothly guide you through the process of connecting models.

referenceEditor.png

#A New API for Uploading Assets

Uploading assets to Hygraph just got much easier with our new API for asset uploads! You can upload assets from your file system or from a remote URL.

It can be used with a simple POST request. The same authentication mechanisms as for regular content API calls apply. Make sure to "Allow Mutations" on your token or endpoint to be able to upload assets.

curl -XPOST -F fileUpload=@picture.jpg <url-endpoint>

You can find more information on the new upload endpoint in the docs.

#New Clear Action in Content Form

We have added a handy new clear button to reset field values to null.

clearButton.png

#Redesign of Our In-app Notifications

The In-app notifications within Hygraph got an improved new design.

toastNotifications.png

In addition to this, there have been several tweaks, fixes and improvements across the board. Stay tuned for another exciting release in the coming days!

#Download the DXP report

We recently published a report titled "Modernizing Enterprise Tech Stacks by Embracing Modular Digital Experience Platforms (DXPs)".

The purpose of this report is to highlight how companies can take control of their tech stacks to decide what works best for them, rather than falling prey to legacy software practices that are expensive, hard to maintain, and result in overwhelming monetary and human-hour overheads.

We take an in-depth dive into going over the current DXP landscape, what a microservice led DXP is, and what benefits this approach has when forgoing monolith lock-ins.

DXP_Download_Banner.png

Blog Author

Michael Lukaszczyk

Michael Lukaszczyk

Co-founder and CEO, Hygraph

Michael is the Co-founder and CEO at Hygraph. He's a SaaS builder with a product focus and 19 years of web development experience.

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