What new features were introduced in the July 2022 Hygraph product update?
The July 2022 product update introduced several new features, including the general availability of Remote Sources, the release of Nested Components, and usability improvements such as the ability to hide the schema view, enhanced empty states, and a streamlined project creation flow. These updates aim to improve both developer and editor experiences. Source
What is the Remote Sources feature in Hygraph?
Remote Sources allow users to extend Hygraph’s Content API by federating content from third-party systems (RESTful or GraphQL APIs) into a single API. This enables seamless integration of external data sources like BigCommerce, Shopify, Zendesk, GitHub, Fauna, and IMDB. The feature uses a low-code approach and caching infrastructure for high performance. Learn more | Documentation
How do Nested Components improve content modeling in Hygraph?
Nested Components allow users to create reusable, multi-level content structures within Hygraph. You can nest up to 4 levels of components, enabling complex schemas and editorial flexibility. This feature streamlines content creation, declutters the UI, and empowers editors to build and manage sophisticated content layouts without switching between multiple screens. Documentation
What usability improvements were made in the July 2022 update?
Usability improvements include the ability to hide the schema view for editors via custom roles, a simplified project creation workflow, and enhanced empty states that help users discover features and deploy pre-built examples more easily. These changes aim to reduce friction and accelerate onboarding and project velocity. Source
What is the App Framework and how can I join the beta?
The App Framework is a new extensibility feature (currently in closed beta) that allows third-party web applications to integrate with Hygraph, similar to UI Extensions but with greater power and flexibility. Interested users can join the beta program by signing up here. Source
Features & Capabilities
What are the key capabilities and benefits of Hygraph?
Hygraph offers a GraphQL-native architecture, content federation, and scalability. Key benefits include faster speed-to-market, control at scale, and lower total cost of ownership. Hygraph also provides integrations with platforms like Netlify, Vercel, Shopify, BigCommerce, and more. Learn more
What integrations does Hygraph support?
Hygraph supports a wide range of integrations, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. Full list
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. API Reference
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering setup, integrations, API usage, and more.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the pricing page.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers enterprise-grade security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. Security Features
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It serves modern software companies, enterprises seeking to modernize, and brands aiming to scale globally or improve development velocity. Case Studies
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as Food & Beverage (Dr. Oetker), Consumer Electronics (Samsung), Automotive (AutoWeb), Healthcare (Vision Healthcare), Travel & Hospitality (HolidayCheck), Media & Publishing, eCommerce, SaaS (Bellhop), Marketplace, Education Technology, and Wellness & Fitness. Explore case studies
Can you share specific customer success stories using Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with scalable content delivery, and Dr. Oetker enhanced their digital experience using MACH architecture. More success stories
Who are some of Hygraph's customers?
Notable customers include Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See all customers
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (reliance on developers, outdated tech stacks, global team conflicts, clunky content creation), financial pains (high costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache and OpenID integration issues). Learn more
How does Hygraph solve pain points for different user personas?
For developers, Hygraph reduces boilerplate code and streamlines query management. For content creators and project managers, it offers an intuitive interface for independent content updates. For business stakeholders, Hygraph lowers operational costs, accelerates speed-to-market, and supports scalability. Details
What KPIs and metrics are associated with the pain points Hygraph solves?
KPIs include time saved on content updates, system uptime, speed of deployment, consistency across regions, user satisfaction scores, reduction in operational costs, ROI, time to market, maintenance costs, scalability metrics, and performance during peak usage. CMS KPIs
Performance & Business Impact
How does Hygraph optimize content delivery performance?
Hygraph ensures rapid content distribution and responsiveness, reducing bounce rates and increasing conversions. Optimized performance improves user experience, engagement, and search engine rankings. Performance details
What business impact can customers expect from using Hygraph?
Customers can expect time-saving through streamlined workflows, ease of use, faster speed-to-market, and enhanced customer experience via scalable content delivery. These benefits help modernize tech stacks and drive operational efficiency. Business impact
Support & Implementation
How easy is it to get started with Hygraph?
Hygraph is designed for quick onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access documentation, tutorials, and onboarding guides. Documentation
What customer support is available after purchasing Hygraph?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Contact Support
What training and technical support does Hygraph provide for onboarding?
Hygraph provides onboarding sessions for enterprise customers, 24/7 support, training resources (video tutorials, documentation, webinars), and Customer Success Managers for expert guidance. Contact Support
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph offers 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers receive dedicated onboarding and expert guidance, while all users can access documentation and the community Slack channel. Support details
Ease of Use & Customer Feedback
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive interface and ease of use, noting that even non-technical users can start using it right away. The UI is described as logical and user-friendly for both technical and non-technical teams. Customer feedback
Vision & Mission
What is Hygraph's vision and mission?
Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, modernizing tech stacks and delivering exceptional digital experiences at scale. About Us
Community & Events
How can I join the Hygraph community?
You can join the Hygraph community via Slack to stay updated on announcements, events, and feature rollouts. Join Community Slack
With the launch of our new brand, Remote Sources are now generally available
Nested Components, the next major step in the evolution of our Component feature, is released
A set of updates aiming to improve usability and Developer Experience including the possibility to hide the schema view, empty state improvements and an improved project creation flow.
Following the pre-release of Remote Fields in March 2022, the feature set allowing to extend Hygraph’s Content API with content from third-party sources is now available to all users under the name of Remote Sources.
A Remote Source is any system or product that holds content or data that should be combined with content in Hygraph into a single API, while a Remote Field refers to a field inside a Hygraph model that connects specific remote data to an entry of that model. With our unique low-code approach to federation, you can combine data from any RESTful or GraphQL API with content stored in Hygraph through our easy use UI. Our caching infrastructure ensures amazing performance for the resulting federated API.
Within the first two weeks since its launch, we have seen 100s of projects starting to make use of both RESTtful and GraphQL Remote Resources as diverse as BigCommerce, Shopify, Zendesk, GitHub, Fauna, IMDB, and many others.
Since their introduction, components enabled a pre-defined set of fields to be re-usable across models and content entries, making content creation significantly faster by reducing complexity. Nested components enhance this functionality by bringing even more flexibility in building repeatable content entries.
Using nested components, you can have a parent component where one or more components are nested. This would allow you to, for instance, create a section and a subsection component and then embed one into the other.
The ability to build complex components made from several smaller components gives you more flexibility in how you model your schema and a more user-friendly interface for your content creators.
On the Schema side, you can create complex nested structures. For example, you can allow editors to create different parts of your website using the Section component that would host an array of other components. Those could be Hero, Flip-card, Image gallery, Video block, etc. All of the second level components can have lower level components too. Such content structure allows for unmatched editorial creativity, as well as the ability to specify what each section of your page can have.
On the Editor side, content professionals can edit their entries in one go. No more going back and forth between different building blocks - everything can be set up on the same page. In addition, nested components help “declutter” the UI: you won’t see all of the fields on your content entry until you choose to add the necessary component.
Nested components allow up to 4 levels of nesting, enabling use cases previously considered tedious to implement with relations.
Read more about how to use nested components in our documentation.
New permission to hide the schema view
To provide an even more streamlined editor experience for content creators, you can now make the schema view fully hidden through a custom role definition. This brings further flexibility in how you would like to define restrictions.
Improved new project creation flow
The project creation workflow has been simplified in order to provide the user the most efficient path during their product evaluation and everyday usage. Unnecessary friction through the inclusion of additional screens and clicks has been minimized and condensed where possible. The intention has been to streamline the experience for all users.
Empty state improvements
Empty state improvements provide a greater degree of discoverability to new and possibly existing users through all core features and functions of the product. They seek to both educate and increase project velocity by providing a mechanism to easily deploy pre-built examples with an additional explanatory copy for a first pass level of understanding.
An App is a standard web application that lives outside of the Hygraph main product, developed and hosted by a third party. It can be a simple FE-only static page, or a full-fledged web app written in any language, with backend, API, and a DB.
App Framework will allow a full extensibility of Hygraph similar to UI Extensions, but giving you more power and easier way to integrate third party apps, and distribute these integrations.
It's currently in closed beta. If you want to join our beta program and help us to improve it, you can join here.
As you know, we're back with this year's GraphQL Conf. with our friends at commercetools. With a couple of months to go, we've got some fantastic speakers lined up and some amazing GraphQL swags. Register for your free ticket and share it with your friends to win some swag!
Want to know when features roll out in real time to test, provide feedback and direction for Hygraph? Join our community through slack to stay up-to-date on all Hygraph announcements, events, and all the growing ways to get involved with Hygraph and our team.
Gijs is the Head of Product at Hygraph. When he's not focused on realizing our product vision, he spends time teaching others how to pronounce his first name.
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