What improvements were introduced in the September 2022 Hygraph product update?
The September 2022 update brought several enhancements, including improved user interface navigation, filtering by content stage for better workflow control, a redesigned billing page for easier project management, and new integrations with Bynder, Lokalise, Plasmic, and Adminix. These updates make Hygraph more intuitive and efficient for both content editors and developers. Source
What new integrations were launched in September 2022?
Hygraph introduced integrations for Bynder, Lokalise, Plasmic, and Adminix in September 2022. These additions expand the platform's capabilities in digital asset management, localization, and UI building. For a full list of integrations, visit the Hygraph Marketplace. Source
How does filtering by content stage improve workflow in Hygraph?
Filtering by content stage allows editors to easily locate entries in specific stages (e.g., review, outdated), see unpublished updates, and ensure no content is left unpublished. This feature streamlines review processes and is available for all Hygraph plans. Source
What enhancements were made to the navigation bar in Hygraph?
The navigation bar was redesigned to be wider, with labeled menu items for clearer navigation. The environment switcher now uses colors for better contrast and indication, helping developers avoid unintended schema changes. Users can also collapse the navigation for more screen space. Source
What is the new billing page design in Hygraph?
The new billing page provides project administrators with a centralized overview of project limits, feature usage, and subscription status, making it easier to manage and monitor Hygraph projects. Source
What smaller improvements were added in the September 2022 update?
Recent smaller improvements include remembering column widths in content tables, automatic API Playground environment switching, and better highlighting of models in the schema builder. These changes enhance usability and reduce friction for users. Source
Features & Capabilities
What are the key features of Hygraph?
Hygraph offers a GraphQL-native architecture, content federation, scalability, filtering by content stage, custom workflows, and a wide range of integrations (e.g., Netlify, Vercel, Shopify, Bynder, Lokalise, Plasmic, Adminix). It also provides enterprise-grade security, intuitive UI, and robust API access. Source
Does Hygraph support integrations with other platforms?
Yes, Hygraph supports integrations with platforms such as Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For a full list, visit Hygraph Integrations.
Does Hygraph provide an API for content management?
Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. Learn more at the Hygraph API Reference.
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering setup, integrations, API usage, and more.
How does Hygraph optimize content delivery performance?
Hygraph emphasizes optimized content delivery performance, leveraging global CDN caching (Cloudflare) and developing additional high-performance caching solutions (Fastly with Rust) for projects requiring minimal latency and strong consistency. This ensures rapid content distribution, improved user experience, and better search engine rankings. Source
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure robust data protection and enterprise-grade security. For more details, visit Hygraph Security Features. SOC 2 Announcement
How does Hygraph protect customer data?
Hygraph provides enterprise-grade security features, including SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to safeguard sensitive data and meet regulatory standards. Source
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For detailed pricing and feature breakdowns, visit the Hygraph Pricing Page.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It serves modern software companies, enterprises seeking to modernize, and brands aiming to scale, improve development velocity, or re-platform from legacy solutions. Source
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as food and beverage (Dr. Oetker), consumer electronics (Samsung), automotive (AutoWeb), healthcare (Vision Healthcare), travel and hospitality (HolidayCheck), media and publishing, eCommerce, SaaS (Bellhop), marketplace, education technology, and wellness and fitness. Source
Can you share specific customer success stories using Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available at Hygraph Customer Stories.
What business impact can customers expect from using Hygraph?
Customers can expect time savings, streamlined workflows, faster speed-to-market, improved customer experience, and operational efficiency. These benefits help businesses modernize their tech stack and scale digital experiences. Source
How long does it take to implement Hygraph and how easy is it to start?
Hygraph is designed for quick implementation. For example, Top Villas launched a new project in just 2 months. Users can get started by signing up for a free account and using documentation and onboarding guides. Documentation, Top Villas Case Study
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive interface and ease of use, noting that even non-technical users can start using it right away. The UI is described as logical and user-friendly for both technical and non-technical teams. Source
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (reliance on developers, outdated tech stacks, global team conflicts, clunky content creation), financial pains (high costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache and OpenID integration issues). Source
How does Hygraph solve pain points for different personas?
For developers, Hygraph reduces boilerplate code and streamlines query management. For content creators and project managers, it offers an intuitive interface for independent content updates. For business stakeholders, it lowers operational costs, supports scalability, and accelerates speed-to-market. Source
What KPIs and metrics are associated with the pain points Hygraph solves?
KPIs include time saved on content updates, system uptime, consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more details, see the Hygraph CMS KPIs Blog.
Support & Implementation
What support is available to Hygraph customers?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Contact Page
What training and technical support does Hygraph offer for onboarding?
Hygraph offers onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. Contact Page
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph provides 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers receive dedicated onboarding and guidance, and all users can access documentation and the community Slack channel for additional help. Contact Page
Customer Proof & Case Studies
Who are some of Hygraph's customers?
Hygraph is trusted by companies such as Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more details, visit Hygraph Case Studies.
Vision & Mission
What is Hygraph's vision and mission?
Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, helping organizations modernize their tech stacks and scale digital experiences. Source
With this update, we are pleased to share several improvements to the user interface as well as new integrations. We’ll also be giving you some sneak peeks at what’s to come.
Filtering by Content Stage gives content editors more control over their workflow and helps them to avoid missing reviews or updates
New integrations for Bynder, Lokalise, Plasmic & Adminix make it even easier to use Hygraph in combination with your favorite products & vendors
With the updated main navigation, users can more easily understand how to move around the product. Additionally, developers get a better indication of which environment they are working on, avoiding accidental schema changes.
Our new billing page provides users a super easy way to see project status and feature usage.
New Integrations for Bynder, Lokalise, Plasmic & Adminix
After the launch of the Hygraph Marketplace in June of this year, we’ve been steadily building out new integrations with other popular products and vendors. The newest additions to the marketplace are integrations with Bynder, Lokalise, Plasmic, and Adminix.
But we’re not stopping there. Other integrations that are currently in the works and expected soon include Shopify, Commercetools, Crowdin, and EasyTranslate.
Using Content Stages, Hygraph users and teams can review content before it’s published and even create completely custom content workflows. Although this works great for individual content entries, it used to be a bit cumbersome to find multiple content entries in a specific stage (e.g. all posts that are in review or all pages that are outdated). Not anymore!
With the new filtering by content stage, content editors can easily locate content entries that are in a specific stage and also see if any unpublished updates have been made to the draft. This makes it simpler to review content at scale and ensures no content entries are accidentally left unpublished.
Filtering by content stage is available for all Hygraph plans.
Updated navigation bar
We’ve combined two pieces of user feedback into a small but significant improvement to our user interface. From content editors, we’ve heard that our previous narrow main navigation bar was sometimes hard to use as it wasn’t always easy to distinguish between the different icons. At the same time, we heard from developers that they couldn’t clearly identify the environment they were working on, which can lead to unintended schema changes in the wrong environment.
The new navigation bar solves both problems at the same time. By introducing a wider design, we were able to add labels to the different menu items for clearer navigation. We’ve also improved the environment switcher, adding colors for more contrast and a better indication of the current environment. For power users that want maximum screen real estate for content or editing, the navigation can be collapsed to be similar to the older design (with the improved indication of the environment still being available).
New billing page design
When managing your Hygraph project usage and subscription, it is very useful to be able to easily keep track of all your project stats in a single place. We’ve given our billing page a fresh new design so it provides project administrators with just that: a one-stop shop to understand where you are towards any project limits that may apply and an overview of which features are activated for your project.
Smaller improvements
Next to the more significant items, we regularly pick up smaller - often user-requested - improvements. Here are some examples of things we added recently:
- Remembering column width: whenever a user changes the column width in the content table, the width is remembered for this specific column of the specific model and is maintained for the user throughout their experience with Hygraph. This works great for cases when the content table features long text fields, e.g. blog post titles.
- API Playground switching environments: the API playground now always uses the environment that the user is viewing by default. There’s no need to manually change the playground environment after switching it for the whole project, which was easy to forget and could lead to confusion about the results of a query.
- Go to content editing context: when clicking “go to content editing” in a model view in the schema builder and seeing the content table of the selected model, the correct model is now highlighted in the list of models.
We are pleased to share that Hygraph has achieved SOC 2 Type 2 compliance with BARR Advisory, P.A.and Drata! SOC 2 is an extensive audit that ensures that a company is handling customer data securely to protect the organization and its customers' privacy. This means that we have successfully maintained effective controls over our platform's security, availability, and confidentiality. In other words, you can rest easy knowing your data is safe with us.
Creating and managing content is a team effort for most of our users. With our built-in workflow capabilities, we offer teams a lot of tools to work together on content, but with the growing trend of remote and asynchronous collaboration, it becomes even more critical for us to provide more and better collaboration tooling.
The first product improvement in this area we’re currently looking at is adding the ability to add comments on content entries. With this feature, users can start a discussion and tag other users to notify them their input is needed.
This feature is currently in development, so keep an eye out for further announcements or reach out if you’re interested in early access to a beta version!
Additional high-performance CDN caching solutions
The Hygraph GraphQL API is currently cached globally using Cloudflare. Although this solution has worked well so far, we’ve found that there are certain scenarios where we need even stronger performance. One use case we see is projects that require an extremely high number of API requests to be processed with minimal latency. An example of this would be a major e-commerce site, doing business on Black Friday. A second use case is projects that are doing a lot of programmatic content updates, where strong consistency is required to read directly after writing.
To enable these use cases, we’re working on two new, additional caching solutions. The first one is a new high-performance cache that is built on Fastly and using Rust. This solution will be significantly faster than our current CDN for high-volume use cases. The second solution is a strongly read-after-write consistent cache for content mutations.
We expect to complete these new cache solutions by the end of the year, as they’ve just entered a closed beta. If you have a use case that matches either of these use cases, please reach out to participate!
Only a day to go now until we kick off GraphQL Conf. with our friends at commercetools! We've got some amazing speakers lined up and some great GraphQL swag prepared. This is your last chance to register for your free ticket and share it with your friends to win some swag!
Want to know when features roll out in real time to test, provide feedback and direction for Hygraph? Join our community through slack to stay up-to-date on all Hygraph announcements, events, and all the growing ways to get involved with Hygraph and our team.
Gijs is the Head of Product at Hygraph. When he's not focused on realizing our product vision, he spends time teaching others how to pronounce his first name.
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