Frequently Asked Questions
Product Information & Getting Started
What is Hygraph and how does it work with Next.js and GraphQL?
Hygraph is a GraphQL-native headless CMS that enables you to build fast, scalable static sites and digital experiences. When integrated with Next.js and GraphQL, Hygraph allows developers to fetch content efficiently and generate static pages at build time, leveraging Next.js lifecycle methods like getStaticPaths and getStaticProps. This approach improves site performance and enables modern development practices. Learn more in the tutorial.
How easy is it to get started with Hygraph?
Hygraph is designed for ease of use, even for non-technical users. You can sign up for a free-forever account and start building projects quickly. Resources such as comprehensive documentation, video tutorials, and onboarding guides are available to help you get started. For example, Top Villas launched a new project in just 2 months from initial contact. Access Hygraph Documentation.
What feedback have customers shared about Hygraph's ease of use?
Customers consistently praise Hygraph for its intuitive and logical interface. Feedback includes comments like "super easy to set up and use" and "even non-technical users can start using it right away." The platform is designed to be accessible for both technical and non-technical teams. Read more customer feedback.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details and feature breakdowns, visit the Hygraph Pricing Page.
Features & Capabilities
What are the key features and capabilities of Hygraph?
Hygraph provides a GraphQL-native architecture, content federation, scalability, and an intuitive user interface. Key features include rapid content delivery, robust integrations, enterprise-grade security, and support for static site generation with frameworks like Next.js and Gatsby. Explore Hygraph Features.
Does Hygraph offer integrations with other platforms?
Yes, Hygraph supports a wide range of integrations, including Netlify, Vercel, BigCommerce, Shopify, Lokalise, Crowdin, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. See the full list of integrations.
Does Hygraph provide an API for developers?
Hygraph offers a powerful GraphQL API for efficient content fetching and management. Developers can use the API to build modern web applications and static sites. Read the API Reference.
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything from getting started to advanced integrations and deployment.
How does Hygraph optimize content delivery performance?
Hygraph emphasizes rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. Optimized delivery reduces bounce rates and increases conversions. Learn more about performance optimization.
How does Hygraph support static site generation?
Hygraph supports static site generation using frameworks like Next.js and Gatsby. It enables developers to generate static pages at build time, improving site speed and SEO. Webhooks can be used to automatically regenerate static content, ensuring Google indexes the latest version. Read the tutorial.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers enterprise-grade security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. See Hygraph Security Features.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises looking to modernize, and brands aiming to scale across geographies or re-platform from traditional solutions. See case studies.
What business impact can customers expect from Hygraph?
Customers can expect significant time savings, faster speed-to-market, operational efficiency, and enhanced customer experience through scalable and consistent content delivery. These benefits help businesses modernize their tech stack and achieve growth. Learn more about business impact.
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Explore case studies.
Can you share specific customer success stories using Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more success stories.
Who are some of Hygraph's customers?
Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more customer stories.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (reliance on developers, outdated tech stacks, conflicting global team needs, clunky content creation), financial pains (high costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache and OpenID integration issues). Learn more about solved pain points.
How does Hygraph solve pain points for different personas?
For developers, Hygraph reduces boilerplate code and streamlines query management. For content creators and project managers, it provides an intuitive interface for independent content updates. For business stakeholders, Hygraph lowers operational costs, accelerates speed-to-market, and supports scalability. See persona-specific solutions.
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. Read about CMS KPIs.
Support & Implementation
What support and training does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, webinars, and a community Slack channel. Contact Hygraph Support.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph offers 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers benefit from dedicated onboarding and expert guidance, while all users can access detailed documentation and community resources. Learn more about support.
Competition & Comparison
Why choose Hygraph over other CMS solutions?
Hygraph stands out with its GraphQL-native architecture, content federation, scalability, and cost efficiency. It enables impactful digital experiences, reduces developer reliance, and supports modern development workflows. For more details, visit the Hygraph product page.