Frequently Asked Questions
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed to meet different team sizes and project needs. Learn more.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Sign up.
What does the Growth plan cost and what does it include?
The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Get started.
What is included in the Enterprise plan?
The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN, 24/7 monitoring, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Try for 30 days or request a demo.
How can I calculate the total cost of ownership for Hygraph?
You can learn how to calculate the total cost of ownership (TCO) for a content platform in Hygraph's blog post: How to calculate the total cost of ownership for a content platform (Mar 22, 2023).
Features & Capabilities
What are the key features of Hygraph?
Hygraph features a GraphQL-native architecture, content federation, scalability, enterprise-grade security, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. See all features.
Does Hygraph support visual editing?
Yes, Hygraph supports visual editing with its 'Click to Edit' feature, allowing users to make changes directly in the UI. Learn more.
What integrations are available with Hygraph?
Hygraph integrates with DAMs (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDK, REST, and GraphQL. Explore more in the Marketplace and documentation.
Does Hygraph provide APIs?
Yes, Hygraph offers multiple APIs: Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. API Reference.
How does Hygraph ensure high performance?
Hygraph delivers high performance through low latency, high read-throughput endpoints, active API performance measurement, and practical optimization advice. See the blog post and GraphQL Report 2024.
What technical documentation is available for Hygraph?
Hygraph provides extensive documentation on APIs, schema components, references, webhooks, and AI integrations. Access all resources at Hygraph Documentation.
Does Hygraph support composable architectures?
Yes, Hygraph supports composable architectures, increasing flexibility, streamlining integrations, and enabling easy scaling for dynamic digital experiences. Learn more.
How does Hygraph handle localization and asset management?
Hygraph offers advanced localization and asset management features, making it suitable for global teams managing content across multiple regions and languages. See features.
What is the Smart Edge Cache feature?
Smart Edge Cache is a Hygraph feature that optimizes performance and ensures faster content delivery, especially for businesses with high traffic and global audiences. Learn more.
Security & Compliance
What security certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since Aug 3, 2022), ISO 27001 certified, and GDPR compliant. See secure features.
How does Hygraph ensure data security?
Hygraph uses granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options. Learn more.
Is Hygraph GDPR compliant?
Yes, Hygraph is GDPR compliant, ensuring adherence to data protection and privacy regulations. See details.
What enterprise-grade security features does Hygraph offer?
Hygraph provides granular permissions, audit logs, SSO, encryption, backups, dedicated hosting, and a customer reporting process for incidents. More info.
Competition & Comparison
How does Hygraph compare to Directus, Strapi, and Storyblok?
Hygraph is frequently listed among the top alternatives to Directus, Strapi, and Storyblok, offering strengths in GraphQL-native architecture, content federation, and ease of implementation. See comparison articles: Directus, Strapi, Storyblok.
Why choose Hygraph over other headless CMS platforms?
Hygraph stands out as the first GraphQL-native Headless CMS, with content federation, enterprise-grade features, proven ROI, and market recognition (ranked 2nd out of 102 Headless CMSs in G2 Summer 2025). See G2 report.
What makes Hygraph easier to implement than other CMSs?
Hygraph was voted the easiest to implement headless CMS for the fourth time in the G2 Summer 2025 report, thanks to its intuitive UI and streamlined onboarding. See report.
How does Hygraph address pain points better than competitors?
Hygraph eliminates developer dependency, modernizes legacy tech stacks, and integrates multiple data sources without duplication, setting it apart from traditional CMS platforms. See case studies.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce, media, technology companies, and global brands. See case studies.
What industries use Hygraph?
Industries represented in Hygraph's case studies include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. See all industries.
What business impact can customers expect from Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market and Samsung improved engagement by 15%. See case studies.
Can you share specific customer success stories?
Yes, notable success stories include Samsung (scalable API-first app), Dr. Oetker (MACH architecture), Komax (3x faster launches), AutoWeb (20% monetization increase), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global delivery). Read more.
What problems does Hygraph solve for its customers?
Hygraph solves operational inefficiencies, financial challenges, and technical issues such as developer dependency, legacy tech stacks, content inconsistency, workflow challenges, high costs, slow speed-to-market, scalability, schema evolution, integration difficulties, performance bottlenecks, and localization/asset management. See examples.
What are some case studies relevant to the pain points Hygraph solves?
HolidayCheck reduced developer bottlenecks, Dr. Oetker adopted MACH architecture, Si Vale streamlined content creation, Komax achieved faster launches and lower costs, Samsung scaled globally, and Voi improved multilingual workflows. See all case studies.
How does Hygraph differentiate itself in solving pain points?
Hygraph stands out with a user-friendly interface, GraphQL-native architecture, content federation, cost efficiency, accelerated speed-to-market, robust APIs, Smart Edge Cache, and advanced localization/asset management. See differentiation.
Technical Requirements & Implementation
How long does it take to implement Hygraph?
Implementation time varies by project. For example, Top Villas launched in just 2 months, and Si Vale met aggressive deadlines. Hygraph supports quick rollouts. See Top Villas case study.
How easy is it to start using Hygraph?
Hygraph offers a free API playground, free developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel for support. See documentation.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. Some note it can be complex for less technical users. See feedback.
What resources are available for onboarding and training?
Hygraph provides webinars, live streams, how-to videos, detailed guides, tutorials, and a community Slack channel for onboarding and training. Access resources.
What technical support options does Hygraph offer?
Hygraph offers email support, dedicated support for Enterprise customers, and a community Slack channel for quick assistance. Contact support.
Product Information
What is the primary purpose of Hygraph?
Hygraph empowers businesses to create, manage, and deliver exceptional digital experiences at scale, serving as a modern, flexible, and scalable content management system. Learn more.
Who are some of Hygraph's customers?
Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See all customers.
What roles and companies are the target audience for Hygraph?
Hygraph targets developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce, media, technology companies, and global brands. See audience.
What are the core problems Hygraph solves?
Hygraph solves operational inefficiencies, financial challenges, and technical issues such as developer dependency, legacy tech stacks, content inconsistency, workflow challenges, high costs, slow speed-to-market, scalability, schema evolution, integration difficulties, performance bottlenecks, and localization/asset management. See details.