Does Hygraph support integrations with other platforms?
Yes, Hygraph offers a wide range of integrations, including digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), hosting & deployment (Netlify, Vercel), headless commerce (BigCommerce, commercetools, Shopify), localization (Lokalise, Crowdin, EasyTranslate, Smartling), personalization & AB testing (Ninetailed), AI (AltText.ai), and more. For details, see the Hygraph Integrations Documentation. Source:Hygraph Documentation
Does Hygraph provide APIs for developers?
Yes, Hygraph provides multiple APIs:
GraphQL Content API for querying and managing content.
GraphQL Management API for schema changes and management tasks.
Public API for programmatic access and selective permissions.
REST and GraphQL APIs for connecting with external systems.
How does Hygraph compare to other headless CMS platforms like Contentful, Strapi, Storyblok, and Prismic?
Hygraph stands out for its GraphQL-native architecture, flexible content modeling, and Content Federation, making it ideal for global teams with complex content needs. Unlike platforms that add APIs on top of legacy systems, Hygraph was built API-first. Compared to Contentful, Hygraph offers two-way relationships and an integrated API playground. Strapi is open-source and highly customizable but requires users to manage hosting and maintenance. Storyblok excels in visual editing for marketers, while Prismic is best for simple sites with strong brand design. Each platform has unique strengths, so the best choice depends on your team's requirements. Source:Original Webpage
Why should a customer choose Hygraph over other CMS platforms?
Customers choose Hygraph for its unique combination of GraphQL-native APIs, Content Federation, flexible content modeling, and enterprise-ready workflows. Hygraph solves data silos, accelerates speed-to-market, reduces total cost of ownership, and supports advanced localization and scalability. It is developer-friendly, easy to integrate, and offers robust security and compliance. Proven success stories include Komax (3X faster time to market) and Samsung (15% increase in customer engagement). Source:Hygraph Case Studies, Hygraph Features
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is designed for a wide range of roles and companies, including developers, IT decision-makers, content creators, project managers, agencies, and technology partners. It is valuable for modern software companies, enterprises, brands scaling across geographies, and organizations re-platforming from traditional solutions. Hygraph is especially beneficial for teams managing content across multiple channels and markets. Source:Hygraph Case Studies, ICPVersion2_Hailey.pdf
What business impact can customers expect from using Hygraph?
Customers can expect significant business impacts, such as:
Up to 3X faster time-to-market (Komax)
20% increase in website monetization (AutoWeb)
15% increase in customer engagement (Samsung)
Scalability across 40+ global markets
7X higher content velocity
125% growth in traffic and 120% more website clicks
What industries are represented in Hygraph's customer case studies?
Hygraph's case studies span industries such as eCommerce, automotive, healthcare, consumer electronics, media and publishing, food and beverage, travel and hospitality, engineering, government, and SaaS. For detailed insights, see the Hygraph Case Studies Page. Source:Hygraph Case Studies
Pain Points & Problems Solved
What problems does Hygraph solve for its customers?
Hygraph addresses operational inefficiencies (removing developer bottlenecks, modernizing legacy tech stacks), financial challenges (reducing operational costs, accelerating speed-to-market), and technical issues (simplifying development, resolving schema and cache challenges, improving editorial autonomy). It also solves integration difficulties and helps scale content operations. Source: Hailey Feed .pdf, Hygraph Content Federation
What are some common pain points Hygraph customers have expressed?
Customers often face:
Developer bottlenecks for content updates
Outdated legacy tech stacks
Misalignment between global marketing teams
Clunky user experience for content management
High operational costs and slow speed-to-market
Limited integration capabilities and scalability challenges
Technical issues with evolving schemas, cache, and multiple GraphQL endpoints
Hygraph provides solutions to streamline operations and overcome these challenges. Source: Hailey Feed .pdf, GraphQL Survey 2024
Product Information & Getting Started
How easy is it to get started with Hygraph?
Hygraph is recognized as the #1 easiest to implement headless CMS. Customers can start building for free with a developer account, and enterprise users can request a demo. The onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and content schema planning. Developers can use the free API playground for immediate hands-on experience. For more, see the Getting Started tutorial. Source:Try Hygraph, Documentation
What resources and documentation are available for Hygraph users?
Hygraph provides comprehensive documentation, API references, content workflow guides, webhook documentation, and interactive API playgrounds. These resources support both technical and non-technical users. For more, visit the Hygraph Documentation Page. Source:Hygraph Documentation
How easy is Hygraph to use for non-technical users?
Hygraph is praised for its intuitive user interface and logical workflows, making it easy for non-technical users to set up and manage content. The editor UI is clear and accessible, and the platform supports streamlined collaboration between content editors and developers. Most reviews highlight Hygraph's user-friendliness and accessibility for both technical and non-technical teams. Source:Try Hygraph, Hailey Feed - PMF Research.xlsx
Support & Implementation
What customer service and support options are available after purchasing Hygraph?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers benefit from service level agreements (SLAs) with critical issue resolution in less than an hour, structured onboarding, and a dedicated Customer Success Manager. Additional resources include extensive documentation, a community Slack channel, Intercom chat, and training webinars. For more, see the Hygraph pricing page and documentation. Source:Hygraph Pricing, Documentation
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph's cloud-based infrastructure handles all maintenance tasks, including server updates, security patches, and performance optimizations. Upgrades are automatic, and users benefit from new features without manual intervention. Troubleshooting is supported by audit logs, advanced monitoring, and performance reporting. Customers have access to 24/7 support and extensive documentation for self-paced troubleshooting. Source:Hygraph Pricing, Documentation
What training and technical support is available to help customers get started and adopt Hygraph?
Hygraph offers structured onboarding (introduction call, account provisioning, business/technical/content kickoffs), comprehensive documentation, regular technical training sessions, webinars, live streams, and hands-on guidance. Technical support is available 24/7 via chat, email, phone, and community Slack. Enterprise customers receive a dedicated Customer Success Manager and support SLAs. Source:Onboarding Overview, Customer Success at Hygraph.docx
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. The platform offers granular permissions, audit logs, encryption at rest and in transit, SSO integrations, automatic backups, and enterprise-grade compliance features. For transparency, Hygraph provides a security and compliance report. Source:Hygraph Pricing, Security Features
Product Performance
What should prospects know about Hygraph's product performance?
Hygraph leverages state-of-the-art caching and robust edge services for low latency and high read-throughput. Content delivery is optimized for rapid distribution and responsiveness, supporting 40+ global markets and 100+ stakeholders. Customers have reported 7X higher content velocity, 125% traffic growth, and 120% more website clicks. Source:API Reference, Hygraph Homepage
Customer Success & Proof
Can you share specific case studies or success stories of customers using Hygraph?
Yes. Notable case studies include:
Komax: 3X faster time to market, managing 20,000+ product variations across 40+ markets. Read more
Samsung: 15% higher customer engagement and faster page updates. Read more
Dr. Oetker: Global consistency and modern workflows. Read more
HolidayCheck: Improved workflow efficiency by reducing developer bottlenecks. Read more
Sennheiser: 136.7% increase in e-commerce conversions in 4 months. Read more
Stobag: Hosted 30,000+ content entries, increased online revenue share from 15% to 70%. Read more
Hygraph is trusted by leading brands such as Sennheiser, HolidayCheck, Ancestry, JDE, Dr. Oetker, Ashley Furniture, Lindex, Hairhouse, Komax, Shure, Stobag, Burrow, G2I, Epic Games, Bandai Namco, Gamescom, Leo Vegas, Codecentric, Voi, and Clayton Homes. For more, see the Hygraph Case Studies Page. Source: Hailey Feed .pdf
In this article, we cut through the noise of “best CMS” lists to show you what really matters when choosing a headless CMS. We’ll highlight why many platforms create hidden complexity or lack flexibility, and how Hygraph’s GraphQL-native approach, Content Federation, and enterprise-ready workflows make it the right fit for scaling modern, composable digital experiences.
Many CMSs claim to be headless but add APIs on top of legacy systems.
Visual-first platforms often sacrifice scalability and flexibility.
Open-source tools create hidden maintenance and security burdens.
Contentful-style pricing and feature gating can block growth.
Hygraph delivers GraphQL-native APIs, flexible content modeling, and Content Federation.
For complex, global use cases, Hygraph is the CMS that actually scales.
Ready to jump right in?
Build connected, scalable content with the #1 easiest-to-implement headless CMS.
If you’ve specifically clicked on a link about headless CMS, then I’m assuming you probably know the basics of headless software, and there’s a good chance you’ve already decided to go with a headless CMS (great choice, by the way). So, instead of preaching to the choir about the advantages of headless vs. traditional CMS, I’ll skip ahead to tips on evaluating headless CMSs and a look at a couple of great options for small to enterprise businesses.
The 5 CMSs on this list - Hygraph, Contentful, Strapi, Storyblok, and Prismic - all have strengths. I’m biased towards Hygraph, both because this is a Hygraph blog and because it’s an excellent CMS for a wide range of use cases, but I also wanted to highlight some key features of other platforms that could make them a better fit for your team.
So, while saying this is the “only” guide you’ll ever need might have been a bit of an exaggeration to please the SEO bots (I’d wager it’s not even the only one currently open in your browser), I do hope that it helps make the selection process a little easier.
A new CMS will likely impact multiple teams, and gathering input can quickly lead to a laundry list of requirements for each department.
A good first step is to assemble a small cross-functional team to agree on which requirements are non-negotiable and which are nice-to-have. Ultimately, the goal is to find your goldilocks platform - one that’s advanced enough to meet your current needs and let you grow but isn’t so overpowered that you end up with a lot of unnecessary complexity.
Here are some areas to consider when making your shortlist requirements.
The CMS should make it easy to work with the content types, data sources, and channels you use. With functionality that lets all your user groups (developers, marketers, merchandisers, translators, etc) do their job independently. Depending on your use case and users, the types of features to look for include:
Content structure. How much flexibility you have to define content types and their relations, and how easy that is to do, is one of the big differentiators between headless CMSs. It’s the main indicator of how much complexity the system can handle - so it’ll be a top priority for teams with multiple channels and unique content models, but less important for standard marketing websites.
Content creation. What features do you need to bring content to market quickly? Such as integrations with your existing tools, reusable content models, an intuitive UI for non-technical users, or the ability for developers to manage content programmatically.
Workflows. What level of control do you need in areas like user roles, access permissions, localizations, content stages, versioning, scheduled publication, and collaboration features like comments and notifications?
General API considerations
Every headless CMS will have an API that passes content from the backend to the frontend, but not all make backend functionality available via APIs.
Many CMSs that were built before the rise of headless have tried to play catch‑up by adding an API layer on top of legacy code. That technically makes them headless, but backend functionality remains locked in a monolith (looking at you, WordPress)).
REST is an architecture style that uses standard HTTP methods to share data neutrally between applications. REST APIs return a fixed data set for every request, making them relatively easy to implement and a good fit for simple data requests that don’t often change.
GraphQL is a query language used to fetch data efficiently. It allows clients to ask for exactly the data they need, no more and no less, and to fetch data from multiple sources with a single GraphQL API call. This can be beneficial for performance, especially when data is complex, but can also be complicated to implement.
Content delivery and performance
Platform infrastructure is the main decider of how quickly, efficiently, and reliably content gets to your customers. You can choose to take this on yourself, or go with one of the many CMSs that are offered as software-as-a-service (SaaS) which handle cloud infrastructure for you.
If you do choose to go with a SaaS solution, make sure that it offers:
A content delivery network (CDN) with data centers located in your customers’ regions.
Advanced and well-documented caching strategies.
Availability monitoring, from a publicly available status report to custom service level agreements (SLAs) that guarantee uptime.
Security, compliance, and privacy
The CMS should offer multiple ways to help keep data safe like encryption, audit logs, integration with your single sign-on (SSO) system, and convenient backup options. As well as features that help prevent human errors like granular permissions, field validations, and sandbox environments for testing.
Depending on your organization’s policies the CMS may also need to have certification for data security standards, like ISO27001 or SOC2, and be compliant with regional consumer privacy regulations such as California’s CCPA or Europe’s GDPR.
The CMS should offer a smooth path as your business scales.
Platform. It should be easy to extend the CMS to support any channel, market, or user feature that you’re considering adding in the next few years - or simply be flexible enough to adapt to any use case.
Pricing. The vendors pricing tiers and the limits used to define them (locales, content entries, traffic, etc) should be transparent and make sense with your roadmap. So that a relatively small business step doesn’t blindside you with a big price hike.
Support. A variety of support options should be available to help you at every stage. From an active user community and clear documentation, to customer service channels, to a dedicated support manager and enterprise level SLAs.
While the absolute “best” CMS will depend on your criteria, this list aims to help point your search in the right direction with 5 headless CMS options that are an excellent fit for a range of use cases.
To decide on the top 5, we evaluated the contenders based on:
User reviews. What people had to say on G2 and Capterra (and a handful of subreddits).
Core features. Is all the expected functionality there? Does it offer anything unique? Taking into account the different priorities of different use cases.
Scalability. Can it be extended to support multiple channels, locales, content types, data sources, etc? With a critical eye on the CMSs that market themselves for global, omnichannel experience and a more lenient look at the ones meant for standard marketing sites.
Value for money. All of the CMSs on the list offer a free version for small projects, but we focused more on the paid tiers. Do they offer a practical way for companies to grow, or are critical features locked behind the highest price tag?
The list was also guided a bit by reputation. Headless CMS is growing but it’s still a pretty small world behind the scenes (a LinkedIn connections map would look like a Game of Thrones family tree) and after being in it awhile you get a general idea of where solutions fit in the market, which ones show up the most on shortlists, and which vendors people like working with.
Hygraph: Best for global teams with complex content
Hygraph is a very flexible CMS that helps teams easily implement and efficiently manage complex, content-driven applications. It provides a single source of truth for content data, with tools that let developers and marketers leverage that content and scale it across markets, brands, and channels.
Key features:
Flexible content modeling. Quickly define your unique content structure, programmatically or via a low-code schema builder, with support for custom content types and complex relationships (one-to-many, many-to-many, etc).
Content Federation. A universal GraphQL API lets you efficiently fetch data from all sources using a single API call, without duplication or migration.
Efficient workflows. Granular roles and permissions, custom stages, reusable components, bulk operations, and localization tools let marketing teams handle global content without developer assistance.
Hygraph does have a learning curve for teams without GraphQL experience, and its design leans more towards the developer experience. While the editing UI is easy to use it doesn’t offer a drag‑and‑drop page builder like some other CMSs on this list. But if you’re dealing with multilingual websites or planning to federate data from multiple sources, the advantages of Hygraph outweigh that initial ramp‑up.
Professional (10 user seats, 20K content entries) - $199
Scale (20 user seats, 50K content entries) - $799
Enterprise (100+ user seats, 1M+ content entries) - custom
Contentful: Best for large enterprise
Contentful was an early player in the headless space, earning it a pretty strong foothold in the market and giving it time to build up a solid partner network. It was originally considered a developer-centric platform, but in recent years feature development has leaned more towards the business user.
Key features:
Prebuilt integrations. Has a large marketplace of apps and extensions to connect a range of tools.
API-first design. Works with all modern frameworks and can deliver content to any frontend channel via API. REST-native with an added GraphQL API.
Contentful Studio. A visual editor launched in 2024 that offers a big improvement to the editing experience, including the introduction of reusable components and collaboration features.
Limitations: While Contentful is a very flexible CMS overall, it lacks a couple of factors when it comes to data modeling (e.g. no two-way relationships) and the developer experience (e.g. no integrated API playground). The Content Studio editor is also only available at the premium pricing tier, with a limited editing UI otherwise, making it mainly an option for enterprise companies.
Basic (20 users, 10k content entries with option to upgrade) - $300
Premium - custom
Contentful Studio is a separate paid app with custom pricing
Strapi: Best open source option
Strapi provides core platform logic that developers can extend with custom- or community-built plugins. The combination of open source and headless makes it a great fit for certain companies - often ones at different ends of the size spectrum. Small business with tight budgets (and a developer that really likes headless) on one end and, on the other, huge organizations that use different CMSs for different use cases.
Key features:
Low entry cost. The community edition is free, but you do take on the cost of hosting, feature development, and platform maintenance.
Complete customization. The entire codebase is available on GitHub and open to customization, including the API.
Open source community. There’s an active forum and Discord channel to help troubleshoot issues.
Limitations. Strapi comes with the typical challenges of open source software. As a very developer-centric solution it can be hard to learn for business users and, since you’re fully responsible for performance and security, the more customizations you add the more complex (and expensive) it is to maintain.
Prices for the managed cloud CMS per project/month, when billed annually.
Developer (1 seat, 1K content entries) - $29
Pro (5 seats, 100K content entries) - $99
Team (10 seats, 1M content entries) - $499
Storyblok: Best visual editor for marketers
Storyblok offers an editing UI that feels familiar to content creators used to working with a traditional CMS, while keeping the underlying API-based content structure.
Key features:
Visual editor. Drag-and-drop components and see changes in a live preview.
Content modeling. Supports unique content types, global components, and the ability to nest components.
Image optimization: Automatically resize images or edit them directly in the UI with tools to filter, crop, rotate, etc.
Limitations. With the focus on providing a really smooth editing experience, Storyblok sacrifices some technical flexibility with limitations in API logic and bulk operations. The developer documentation is also a bit sparse, especially around integrations.
Prices per month, when billed annually. Additional users can be added to any tier for $9/month.
Community (1 user, 25K content entries) - free
Entry (5 users, 40K content entries) - $99
Business (20 users, 75K content entries) - $849
Enterprise (custom) - custom
Prismic: Best for simple sites with strong brand design
Prismic lets editors build web and mobile pages “like a slide deck”. Developers create fully designed page slices (e.g. hero banner, product grid, customer testimonial) that editors can mix-and-match to quickly build pages.
Key features:
Slices. Developers define content slices and create a variety of frontend design options for each slice using Next.js Nuxt, or SvelteKit as a framework.
Page builder. Editors can pick different slices options to build a page, allowing them to create unique pages with a consistent design.
Prebuilt templates. Ready-to-go slices for common pages elements that can be styled to match your brand.
Limitations. Prismic is terrific for building slick looking marketing brochure sites, but it really isn’t intended to handle more complex use cases. There are no custom roles or workflows, it’s difficult to create relationship logic between slices, and a developer testing environment is only available at the platinum pricing tier (and is an extra $3000 a year).
We’ve put together an eBook, The Ultimate Headless CMS Selection Checklist, to help teams kick-off their CMS search. With tips on assessing your organization’s needs, the technical bottlenecks a new solution can help solve, and a list of evaluation criteria when comparing headless CMS.
The Ultimate Headless CMS Selection Checklist
A guide to selecting your next content management system
A headless CMS separates your content backend from the presentation layer. Instead of using built‑in templates to render pages, you manage content in the CMS and pull it into any frontend via APIs. This makes it easier to deliver the same content to websites, apps, smart devices or any new channel you need.
In today’s omnichannel world, content needs to appear everywhere at once. A headless CMS lets you create once and distribute anywhere without re‑platforming. Modern platforms also offer flexible APIs, content federation and workflows that scale with your business.
If you’re a small team with a limited budget, Strapi’s free community edition or Prismic’s starter plan can be a good fit. They give you basic headless functionality without high licence fees. Just be aware that you’ll need some developer resources to set them up.
No. Hygraph is designed for complex, multilingual projects, but the platform scales down well. Its flexible content modelling and content federation make it attractive for growing companies that expect to add channels or markets over time.
Start with your team’s needs: content modelling flexibility, API support (GraphQL vs REST), editorial workflows, scalability, pricing and support. Gather input from developers, marketers and other stakeholders to prioritise must‑haves versus nice‑to‑haves.
A headless CMS won’t harm your SEO if it’s implemented correctly. You have full control over your frontend, so you can add proper meta tags, structured data and performance optimisations. Just make sure your developers handle routing, sitemaps and canonical URLs.
Some platforms, like Storyblok and Contentful Studio, offer visual editors and drag‑and‑drop components, which make content creation easier for non‑developers. However, most headless CMS projects still require developer involvement to set up the frontend and integrations.
It depends. Headless CMSs focus on content management rather than page building. Tools like Storyblok include a page builder, but many others leave layout control to your frontend. You can pair a headless CMS with a static site generator or modern framework to build the site you want.
Yes. All of the platforms in this guide have free tiers for small projects. Strapi and Prismic offer the most generous free plans, but keep an eye on content entry limits and support levels as you grow.
Blog Author
Katie Lawson
Content Writer
Katie is a freelance writer based in Amsterdam who talks a lot about B2B SaaS and MACH technologies. She’s always looking for good book recommendations.
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