Si Vale leveraged Hygraph as the core of their new web page, enabling the delivery of over 5 million vouchers and supporting 600,000 monthly active users. The marketing team gained independence from developers, allowing them to publish new products and promotions rapidly and meet aggressive launch deadlines. Read the full Si Vale case study.
Si Vale achieved 100% of aggressive deadlines met, greater independence for the marketing team, and improved productivity through Hygraph's flexible schema modeling and GraphQL APIs. The team was able to focus on creating engaging content without being constrained by templates or developer bottlenecks.
Customers consistently praise Hygraph for its intuitive user interface, which enables both technical and non-technical users to navigate and use the platform effectively. Hygraph was recognized for "Best Usability" in Summer 2023, and users appreciate features like custom app integration for content quality checks and instant feedback. Learn more about Hygraph's usability.
Hygraph offers a range of features including an intuitive content editing UI, GraphQL APIs for seamless integration, flexible schema modeling, Smart Edge Cache for enhanced performance, granular permissions, SSO integrations, audit logs, encryption, and regular backups. These features empower teams to work independently, integrate with existing systems, and scale digital experiences. Explore Hygraph features.
Hygraph's GraphQL API enables development teams to connect their backend to existing frontend systems easily, shortening development timelines and creating a future-proof tech stack. It simplifies schema evolution and data retrieval, making integration with third-party systems straightforward. Read more about Hygraph's GraphQL API.
Flexible schema modeling in Hygraph allows teams to build content models tailored to their specific use cases, without being constrained by templates. This enables rapid creation and adaptation of models to match evolving business needs. Learn about content modeling in Hygraph.
Hygraph delivers exceptional performance through features like Smart Edge Cache for faster content delivery and high-performance endpoints. The platform also provides practical advice for developers to optimize GraphQL API usage. Read about Hygraph's performance improvements.
Implementation time varies by project scope. For example, Top Villas launched a new project within 2 months from initial contact, and Si Vale met aggressive deadlines during their initial implementation. Hygraph offers a free API playground, a free forever developer account, and a structured onboarding process with introduction calls, account provisioning, and technical/content kickoffs. Training resources and extensive documentation are available for a smooth start. Explore Hygraph documentation.
Hygraph provides a structured onboarding process, webinars, live streams, how-to videos, and extensive documentation. Real-time support is available via 24/7 chat, email, phone, and Intercom chat. Enterprise customers receive a dedicated Customer Success Manager for personalized guidance. Access Hygraph documentation.
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure robust security and adherence to international standards. See Hygraph's security features.
Hygraph protects customer data through granular permissions, SSO integrations, audit logs, encryption at rest and in transit, and regular backups. Enterprise-grade compliance features include dedicated hosting, custom SLAs, and support for GDPR and CCPA regulations. View Hygraph's security report.
Hygraph offers 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, training resources, and a dedicated Customer Success Manager for enterprise customers. Find support resources.
Hygraph is a cloud-based platform, so all deployment, updates, security, and infrastructure maintenance are managed by Hygraph. Upgrades are seamlessly integrated, and troubleshooting is supported by 24/7 support channels, documentation, and an API playground for self-service. Learn more about maintenance and support.
Hygraph addresses operational inefficiencies (eliminating developer dependency, modernizing legacy tech stacks, ensuring content consistency), financial challenges (reducing costs, accelerating speed-to-market, supporting scalability), and technical issues (simplifying schema evolution, resolving integration difficulties, optimizing performance, and improving localization and asset management). See KPIs Hygraph impacts.
Hygraph stands out as the first GraphQL-native Headless CMS, offering a user-friendly interface, content federation, Smart Edge Cache, and enterprise-grade security. Its flexibility, scalability, and integration capabilities set it apart from traditional CMS platforms and competitors. Learn about Hygraph's differentiators.
Key metrics include time saved on content updates, number of updates made without developer intervention, system uptime, speed of deployment, content consistency across regions, user satisfaction scores, reduction in operational costs, ROI, time to market, maintenance costs, scalability metrics, and performance during peak usage. Read more about CMS KPIs.
Hygraph offers a comprehensive collection of case studies, including Si Vale, Komax, Samsung, Stobag, Voi, Top Villas, Discovery, Vision Healthcare, and more. Explore all case studies on Hygraph's case studies page.
Yes. For example, Komax achieved a 3X faster time-to-market managing over 20,000 product variations across 40+ markets, Samsung improved customer engagement by 15%, and Stobag increased online revenue share from 15% to 70% after transitioning to a digital-first approach. See more success stories.
Hygraph is designed to integrate easily with existing frontend code bases and supports frameworks like Angular 6 and Angular Universal for server-side rendering. It also connects with systems such as Google Analytics and Microsoft Dynamics to support marketing efforts. See integration guides.
Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, manufacturing, and more. It is especially suited for organizations seeking to modernize legacy tech stacks, scale content operations, and deliver exceptional digital experiences. Learn about Hygraph for enterprise.
5M+
Vouchers Delivered via Hygraph
600K
Monthly Active Users
100%
Aggressive deadlines met
Si Vale is the Mexican branch of the international group, Up, which has a presence in 29 countries, more than 3400 employees and over 24 million users around the world. Si Vale offers a variety of loyalty programs and voucher initiatives connecting businesses, employees, and customers.
p1Stache is a Mexico City-based digital experience and technology agency focusing on user-centric product design.
Si Vale needed a system that would serve as the core of the new web page and deliver all of its content. The Product and Innovation team of Juan Pablo Garcia Gomez (Executive Director of Customer Experience), in cooperation with the digital agency, p1stache, changed the entire web experience of Si Vale users in an ambitious project with tight deadlines.
After the initial implementation of Hygraph, the marketing team virtually needs no further support from our developers anymore.
A key requirement in the procurement process of Si Vale was finding a user-friendly system that marketing people would use daily, without having to rely on the IT team for any support. Information about new products and promotions needs to be published constantly, so every minute counts. It was critical that the chosen system helped the team meet a challenging launch deadline of just a few weeks. The team had a pre-existing frontend code base so the system needed to easily integrate with the existing systems.
The Si Vale and p1stache team found that Hygraph offered the critical content editing features and offered the backend flexibility that the team was searching for. The initial phase of the project went smoothly and the team was able to meet their aggressive deadlines.
As a next step, Juan's team will integrate Hygraph and the marketing platform Hubspot. They will streamline their user acquisition activities and improve the number and quality of customer leads.
The Si Vale team chose Hygraph for the following reasons.
The Marketing team would be working with the chosen system daily and needed a system that had the powerful content editing features necessary to give them full autonomy. Hygraph intuitive Content Editing UI allowed the team to work quickly, without compromising accuracy or flexibility. The Marketing team could be creative and experimental when working with Hygraph.
The GraphQL APIs of Hygraph enabled the development team to be more productive than ever before and shortened development timelines. Connecting their data rich Hygraph backend to their existing frontend system was a breeze and created a future-proof tech stack as the digital initiatives expand in the future.
The flexible schema modeling enabled the team to build content models that matched their specific use case and the speed at which the team could create a new model was unparalleled. The team was no longer constrained by existing templates or constraints and could instead create models that matched their needs and vision.
From a strategic point of view, Hygraph is at the center of Si Vale’s web presence. The tech stack is complemented with Angular 6 for the front-end and Angular Universal for server-side rendering. Other connected systems supporting the marketing efforts of the company include Google Analytics and Microsoft Dynamics.
Flexibility of the schema modeling means that teams are not constrained by templates.
Greater independence to the Marketing team meant they could focus on creating engaging content.
GraphQL improved the productivity of the team and enabled them to meet their aggressive timelines.
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