Frequently Asked Questions
K5 Future Retail Conference Event Details
What is the K5 Future Retail Conference Berlin 2025?
The K5 Future Retail Conference Berlin 2025 is a major event for digital leaders and innovators in the retail industry. It takes place on June 24–25, 2025, at Estrel Berlin, Sonnenallee 225, 12057. Hygraph will be present to connect with attendees and share insights on transforming the retail experience. Learn more about the event.
How can I meet the Hygraph team at the K5 Conference?
You can book a 1:1 meeting with the Hygraph team during the K5 Future Retail Conference by submitting the form on the event page. Attendees who book a meeting will receive a limited-edition swag item and a coffee chat with Hygraph's COO, Christopher Kühn. Book a meeting here.
Who from Hygraph will be attending the K5 Future Retail Conference?
The Hygraph team at K5 includes Christopher Kühn (COO), Aylin Dresing (Territory Sales Lead DACH), and Andreas Krause (Senior Partner Manager). You can connect with them for strategic insights and to learn how leading brands use Hygraph for retail innovation.
What exclusive benefits are available for meeting Hygraph at the event?
Attendees who book a meeting with Hygraph at the K5 Conference receive a limited-edition swag item and a 1:1 coffee chat with COO Christopher Kühn. This is a special opportunity to discuss your digital strategy and learn from industry leaders.
Are there any customer success stories relevant to retail and eCommerce?
Yes, Hygraph features case studies such as Burrow, which manages over 20,000 product variations with an agile eCommerce solution, and Prym, which built an agile eCommerce platform with a MACH-first approach. Read Burrow's story and Prym's story.
How do I register for the K5 Future Retail Conference?
You can register for the K5 Future Retail Conference by visiting the official event website at https://konferenz.k5.de/.
What topics will Hygraph discuss at the K5 Conference?
Hygraph will discuss performance, personalization, AI-readiness, and how leading brands use a composable approach to accelerate time to market and scale content operations in retail and eCommerce.
Can I get a personalized consultation with Hygraph at the event?
Yes, by booking a meeting through the event form, you can have a personalized 1:1 consultation with Hygraph's COO, Christopher Kühn, to discuss your digital content strategy.
What is the location and date of the K5 Future Retail Conference?
The K5 Future Retail Conference will be held on June 24–25, 2025, at Estrel Berlin, Sonnenallee 225, 12057 Berlin, Germany.
How can I contact Hygraph for more information about the event?
You can contact Hygraph for more information about the K5 event by visiting the Contact Sales page or using the form on the event webpage.
Product Features & Capabilities
What is Hygraph and what does it offer?
Hygraph is a modern, flexible, and scalable headless content management system (CMS) designed to empower businesses to create, manage, and deliver exceptional digital experiences. It features a GraphQL-native architecture, content federation, enterprise-grade security, and user-friendly tools for both technical and non-technical users. Learn more about Hygraph.
What are the key features of Hygraph?
Key features of Hygraph include GraphQL-native APIs, content federation, Smart Edge Cache, localization, asset management, enterprise-grade security, and an intuitive user interface. These features enable efficient content delivery, scalability, and seamless integration with modern tech stacks. See all features.
Does Hygraph support integrations with other platforms?
Yes, Hygraph offers integrations with digital asset management systems (such as Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), as well as other tools like Adminix and Plasmic. Developers can also build custom integrations using the SDK or connect external APIs via REST and GraphQL. See integration documentation.
What APIs does Hygraph provide?
Hygraph provides multiple APIs, including a Content API (read & write), High Performance Content API (low latency, high throughput), MCP Server API (for AI assistants), Asset Upload API, and Management API. These APIs support a wide range of content management and integration needs. API Reference.
How does Hygraph ensure high performance for content delivery?
Hygraph delivers high performance through optimized endpoints designed for low latency and high read-throughput. The platform actively measures API performance and provides best practices for optimization. Read more about performance improvements.
Is Hygraph suitable for non-technical users?
Yes, Hygraph is designed with an intuitive user interface that allows non-technical users to create, update, and manage content independently, reducing reliance on developers and streamlining workflows. Try Hygraph.
What technical documentation is available for Hygraph?
Hygraph provides extensive technical documentation, including API references, schema components, webhooks, and guides for AI integrations. Access all resources at Hygraph Documentation.
Does Hygraph support localization and asset management?
Yes, Hygraph offers robust localization and asset management features, making it ideal for global teams managing content in multiple languages and handling digital assets efficiently.
What is the Smart Edge Cache feature in Hygraph?
Smart Edge Cache is a feature in Hygraph that optimizes content delivery by caching content at the edge, reducing latency and improving performance for global audiences.
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed to meet different team sizes and project needs. See pricing details.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload, live preview, and commenting workflow. Sign up for the Hobby plan.
How much does the Growth plan cost and what does it include?
The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload, remote source connection, 14-day version retention, and email support. Get started with Growth.
What is included in the Enterprise plan?
The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, instant backup recovery, custom workflows, and dedicated support. Try Enterprise for 30 days or request a demo.
Is there a free trial for Hygraph's Enterprise plan?
Yes, you can try the Enterprise plan for 30 days. Start your trial here.
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, content creators, marketing professionals, and solutions architects in enterprises, agencies, eCommerce, media, technology, and global brands. Its flexibility and scalability make it suitable for a wide range of industries. See case studies.
What industries are represented in Hygraph's customer base?
Industries include SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel, food and beverage, eCommerce, agency, online gaming, events, government, consumer electronics, engineering, and construction. Explore industry case studies.
Can you share some customer success stories?
Yes, notable success stories include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time to market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), and Voi (multilingual scaling). Read all case studies.
What business impact can I expect from using Hygraph?
Customers report improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market, and Samsung improved engagement by 15%. See business impact examples.
How quickly can I implement Hygraph?
Implementation time varies by project. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth rollout. Hygraph offers a structured onboarding process and extensive resources for fast adoption. Read implementation stories.
What pain points does Hygraph solve for retail and eCommerce?
Hygraph addresses developer dependency, legacy tech stack modernization, content inconsistency, workflow challenges, high operational costs, slow speed-to-market, scalability issues, integration difficulties, performance bottlenecks, and localization challenges. See how Hygraph solves these pains.
How does Hygraph differentiate itself from other CMS platforms?
Hygraph is the first GraphQL-native Headless CMS, offers content federation, enterprise-grade features, Smart Edge Cache, and user-friendly tools. It is recognized for ease of implementation and proven ROI, ranking 2nd out of 102 Headless CMSs in the G2 Summer 2025 report. See G2 ranking.
Security, Compliance & Support
What security certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure high standards for security and data protection. See security features.
How does Hygraph protect my data?
Hygraph uses encryption at rest and in transit, granular permissions, audit logs, SSO integrations, regular backups, and dedicated hosting options to ensure data security and compliance with local regulations.
What support resources are available for Hygraph users?
Hygraph provides a structured onboarding process, training resources (webinars, live streams, how-to videos), extensive documentation, and a community Slack channel for support. Access documentation | Join Slack.
How can I report a security incident or concern to Hygraph?
Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and complaints. Details are available on the security features page.
Does Hygraph offer dedicated support for enterprise customers?
Yes, the Enterprise plan includes dedicated support, custom uptime and support SLAs, and a dedicated Customer Success Manager to ensure smooth onboarding and ongoing success. Contact Hygraph for details.
Competition & Market Position
How does Hygraph compare to other headless CMS platforms?
Hygraph stands out as the first GraphQL-native Headless CMS, offering content federation, Smart Edge Cache, and enterprise-grade features. It is recognized for ease of implementation and ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report. Compare headless CMSs.
Why should I choose Hygraph over alternatives?
Hygraph offers a unique GraphQL-native architecture, content federation, user-friendly tools, proven ROI, and enterprise-grade security. It is ideal for businesses seeking scalability, flexibility, and modern workflows. See why customers choose Hygraph.
What makes Hygraph's approach to solving pain points unique?
Hygraph eliminates developer dependency with an intuitive UI, simplifies schema evolution with GraphQL, integrates multiple data sources without duplication, and offers cost efficiency and accelerated speed-to-market. These differentiators set it apart from traditional CMS platforms. Learn more.
What recognition has Hygraph received in the market?
Hygraph ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and has been voted the easiest to implement headless CMS four times. See G2 report.