Frequently Asked Questions
Features & Capabilities
What are custom content views in Hygraph?
Custom content views in Hygraph allow editors to customize the presentation and selection of content entries. You can show or hide columns and filter which content should be displayed, optimizing editorial workflows and making it easier to locate relevant content. For more details, see the blog post.
How do you create custom content views in Hygraph?
To create a custom content view in Hygraph, navigate to the content for one of your models, filter the content or show/hide columns as needed, then press "Create Content View" at the top of the content window. Provide a name and description, and press Create. This process can also be applied to asset views for easier categorization. For step-by-step instructions, visit the blog post.
How can you edit or delete custom content views in Hygraph?
To edit a custom content view, navigate to the view in the contextual sidebar of the content tab, click the three disclosure dots next to the title, and choose "Edit Content View". You can then rename or update the view and save your changes. To delete, follow similar steps and select the delete option. More details are available in the blog post.
What are content views and view groups in Hygraph?
Content views and view groups in Hygraph allow you to customize how content entries are presented and grouped. Editors can show or hide columns, filter content, and organize entries into groups for optimized workflows. This helps teams quickly find and manage the content that needs their attention. Learn more in the blog post.
Does Hygraph support custom asset views?
Yes, Hygraph supports custom asset views. You can filter assets by type (such as PNG, SVG, JPG), show or hide columns, and create custom views to categorize assets by format. This streamlines asset management for editorial teams. For more details, see the blog post.
What are some features of the Hygraph Content Studio?
The Hygraph Content Studio offers features such as custom content views, granular permissions, content stages, validations, safe iterations, fallbacks, and locale-based publishing. These capabilities help teams manage content efficiently and securely. Source: Hygraph Blog.
Does Hygraph provide UI extensions?
Yes, Hygraph provides example UI extensions that allow you to extend the Hygraph UI with your own custom components. For more information, visit the Hygraph GitHub examples.
What customization options does Hygraph offer?
Hygraph offers extensive customization options, including building custom apps to connect with external systems, adding custom fields, pages, or sidebar elements, and configuring webhooks for various events with logs and authentication. Source: Hygraph for Engineering.
How does Hygraph support data visualization?
Hygraph supports data visualization using the D3 library and Observable HQ for creating infographics. Source: Hygraph Blog.
Does Hygraph support personalized content delivery?
Yes, Hygraph enables the delivery of personalized and feature-rich content to enhance user engagement. Source: Hygraph Blog.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the pricing page.
Technical Requirements & Integrations
What integrations does Hygraph offer?
Hygraph offers a wide range of integrations, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For a full list, visit the Hygraph Integrations page.
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Learn more at the Hygraph API Reference.
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything you need to know about building and deploying projects.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant, ensuring enterprise-grade security and regulatory compliance. For more details, visit the Hygraph Security Features page.
How does Hygraph protect sensitive data?
Hygraph protects sensitive data with features like SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. These measures help meet regulatory standards and safeguard user information. Source: Hygraph Security Features.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. Companies that benefit most include modern software companies, enterprises looking to modernize their technologies, and brands aiming to scale across geographies or improve development velocity. Source: ICPVersion2_Hailey.pdf.
What business impact can customers expect from using Hygraph?
Customers can expect significant business impacts, including time-saving through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market, and enhanced customer experience through consistent and scalable content delivery. Source: ICPVersion2_Hailey.pdf.
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. For more, visit Hygraph Case Studies.
Can you share specific customer success stories using Hygraph?
Yes. For example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available on the Hygraph product page.
How easy is it to get started with Hygraph?
Hygraph is designed for easy onboarding, even for non-technical users. Customers can sign up for a free account and use resources like documentation and onboarding guides. For example, Top Villas launched a new project in just 2 months. Learn more at Hygraph Documentation.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive interface and ease of use, noting that even non-technical users can start using it right away. The UI is described as logical and user-friendly, making it accessible for both technical and non-technical teams. Source: Hygraph.
Support & Implementation
What customer support is available after purchasing Hygraph?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. For more, visit the Hygraph Contact Page.
What training and technical support does Hygraph provide for onboarding?
Hygraph provides comprehensive training and technical support, including 24/7 troubleshooting, onboarding sessions for enterprise customers, video tutorials, documentation, webinars, and Customer Success Managers for expert guidance. Source: Hygraph Contact Page.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph offers 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers receive dedicated onboarding and expert guidance, while all users can access documentation and the community Slack channel for additional help. Source: Hygraph Contact Page.
Product Performance & Metrics
How does Hygraph optimize content delivery performance?
Hygraph emphasizes optimized content delivery performance, which improves user experience, engagement, and search engine rankings. Rapid content distribution and responsiveness help reduce bounce rates and increase conversions. For more, visit this page.
Company & Vision
What is Hygraph's overarching vision and mission?
Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, helping businesses modernize their tech stacks and deliver exceptional digital experiences at scale. Source: About Us.
Customer Proof
Who are some of Hygraph's customers?
Hygraph's customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more details and case studies, visit Hygraph Case Studies.