Frequently Asked Questions

About the Hygraph & Datrycs Partnership

What is the purpose of the partnership between Hygraph and datrycs?

The partnership between Hygraph and datrycs is designed to help organizations, especially in the DACH market, transition from legacy architectures to a modern technology stack. This enables businesses to adapt to the unpredictable digital landscape, gain scalability, deploy new features faster, and optimize for specific functionalities. The collaboration provides end-to-end support, from customer research and design to technical implementation and maintenance. Source

How does the partnership benefit eCommerce businesses in the DACH region?

eCommerce businesses in the DACH region benefit from the combined expertise of Hygraph and datrycs in modernizing digital commerce strategies. By decoupling infrastructure and leveraging content federation, organizations achieve data consistency, flexibility, agility, and security. This results in faster deployment, optimized websites, and improved customer engagement and ROI. Source

What services does datrycs provide as part of the partnership?

Datrycs offers a full range of digital commerce services, including customer research, creative direction, design, technical implementation, operational analytics, and maintenance. They provide end-to-end responsibility throughout the project lifecycle, focusing on delivering value and helping businesses scale their eCommerce capabilities. Source

Product Information & Features

What is Hygraph and what makes it unique?

Hygraph is an enterprise-grade federated content platform that enables content creators to rapidly build and deliver connected digital experiences at scale. Its unique GraphQL-native architecture supports many-to-many relationships between content sources and devices, allowing organizations to innovate faster and at lower cost. Hygraph powers content-rich applications, large product catalogs, and internal knowledge management systems. Source

What are the key features and capabilities of Hygraph?

Hygraph offers a GraphQL-native architecture, content federation, scalability, and a modern API-first approach. Key capabilities include rapid content delivery, support for complex content relationships, and integration with various platforms. These features enable businesses to create impactful digital experiences, reduce operational costs, and improve efficiency. Learn more

What integrations does Hygraph support?

Hygraph supports a wide range of integrations, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. These integrations enable seamless workflows across hosting, eCommerce, localization, digital asset management, personalization, and AI. See full list

Does Hygraph provide an API?

Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. This API enables developers to build flexible, scalable applications and integrate with other platforms easily. API Reference

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans tailored to specific business needs. For detailed pricing information, visit the Hygraph Pricing Page.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection for all users. Hygraph also offers SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. Learn more

Use Cases & Customer Success

Who are some of Hygraph's customers?

Hygraph works with over 400 customers globally, including Dr. Oetker, Shure, Samsung, Philips, Sennheiser, Holidaycheck, Ancestry, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See case studies

What industries does Hygraph serve?

Hygraph serves a wide range of industries, including food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Explore case studies

Can you share some customer success stories?

Yes, Hygraph has several notable customer success stories. For example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more

Implementation & Ease of Use

How easy is it to get started with Hygraph?

Hygraph is designed for ease of use, with an intuitive interface praised by customers for being 'super easy to set up and use.' Even non-technical users can start right away. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access comprehensive documentation, video tutorials, and onboarding guides. Get started

What support and training does Hygraph offer?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, webinars, and a community Slack channel. Customer Success Managers are available to assist during onboarding. Contact support

Pain Points & Solutions

What problems does Hygraph solve for businesses?

Hygraph addresses operational pains (reliance on developers for content updates, outdated tech stacks, conflicting needs from global teams, clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). These are solved through an intuitive interface, GraphQL-native architecture, content federation, and scalability. Learn more

How does Hygraph differentiate itself in solving these pain points?

Hygraph stands out by empowering non-technical users, modernizing legacy systems with API-first architecture, ensuring consistent branding across regions, and offering a user-friendly interface. Financially, it streamlines workflows, reduces costs, and supports scalability. Technically, Hygraph simplifies development, streamlines query management, and resolves cache and integration challenges. More details

Technical Documentation & Resources

Where can I find technical documentation for Hygraph?

Comprehensive technical documentation is available at Hygraph Documentation, covering everything needed to build and deploy projects.

Partner Network

What is the Hygraph Partner Network?

The Hygraph Partner Network offers integrated solutions tailored to unique business needs. Partners bring expertise in innovative services and technology, helping clients fulfill specifications faster and with ease. Learn more

Who is Datrycs and what is their role in the Hygraph Partner Network?

Datrycs is a solution partner of Hygraph, providing innovative commerce solutions for B2B and B2C businesses. They work with customers at every stage of their digital commerce journey, from strategy to implementation and maintenance. More about Datrycs

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Hygraph partners with datrycs to help eCommerce businesses in the DACH market

Hygraph and datrycs have partnered to support organizations transition from legacy architectures, which are holding them back, to a modern stack which will enable them to adapt in the current unpredictable digital landscape.
Cristina Mitroi

Written by Cristina 

Dec 15, 2023
Hygraph and datrycs logos

We are happy to announce our collaboration with datrycs, an expert digital agency that provides impactful and innovative commerce solutions across the entire digital commerce strategy for B2B and B2C businesses. Working as a partner to customers on every stage of their journey, datrycs focuses on delivering value, not just selling time. Their process begins by challenging customer's approaches and seeing what can be done to help them succeed even further. Their services range from customer research, creative direction and design through to technical implementation, operational analytics and maintenance – providing end-to-end responsibility throughout the project lifecycle.

With our partnership, we give businesses in DACH the know-how and technical capabilities to securely transition from legacy architectures, which are holding them back in terms of growth and efficiency, to a modern stack which will help them adapt in the current unpredictable digital landscape.

By using datrycs and Hygraph to decouple their infrastructure in a gradual, strategic manner, our customers gain more scalability, faster deployment of new features and updates, the ability to optimize for specific functionalities and ultimately, they save money and time. Particularly important when decoupling is data consistency and accuracy, which we address through Content Federation capabilities, giving organizations a means to bring autonomy to the data layer, and thus create flexibility, agility and security.

Our partnership with datrycs is about driving end customer value for the businesses using our services, enabling them to modernize and stand out in a competitive market. Together we help them create unique digital experiences, consistent or inspiring content and optimized websites which ultimately drive customer engagement, loyalty and ROI.
Andreas KrauseSenior Partnerships Manager at Hygraph
Our partnership with Hygraph is based on always being reliable, having eye to eye communication, between us and with our customers, providing the best software to combine legacy transformation and innovation, and offering a great balance between price and value.
Markus LorenzeCommerce Consultant at datrycs

#About datrycs

The word "datrycs'' comes from the Welsh language and means "solve things". ​We founded datrycs to help medium-sized B2B and B2C companies gain intelligent, modern, and competitive digital commerce capabilities. ​We see ourselves as partners on eye level, flavored with technical, organizational, and processual expertise of scaling eCommerce pure players on the merchant side. ​

The use of sustainable technologies helps companies to keep focus on their business and core processes, while we as an ENABLER at their side, help them develop the maturity level in the organization and in the software deployment. For more information about datrycs, please visit https://datrycs.com/

#About Hygraph

Hygraph is the enterprise-grade federated content platform that enables content creators to rapidly build and deliver tomorrow’s connected digital experiences at scale. As the next generation of CMS, Hygraph powers a many-to-many relationship between different content sources and devices. Hygraph’s modern API approach allows organizations to innovate faster and at lower cost, whether it’s building content-rich applications, or managing large product catalogs or internal knowledge management systems.

Hygraph is headquartered in Berlin, Germany, and currently works with 400+ customers globally, including Dr.Oetker, Shure, Samsung, and Philips.

Blog Author

Cristina Mitroi

Cristina Mitroi

Partnerships Marketing Manager

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