Frequently Asked Questions

Product Updates & New Features

What major updates were introduced in the December 2020 Hygraph product release?

The December 2020 product update introduced several key features:

Source: Product Update: December 2020

What is Content Federation in Hygraph and how does it work?

Content Federation in Hygraph allows you to connect any web service and API to your Hygraph content model. This enables you to query and join data across multiple sources with a single GraphQL query, making Hygraph both frontend and backend agnostic. You can extend your Hygraph API to communicate with third-party APIs, using Remote Fields and Remote Type Definitions to express how external data can be queried and ensure type safety. Learn more.

What is the Hygraph Management SDK and what can it do?

The Hygraph Management SDK is a software development kit that allows you to programmatically manage projects, content models, fields, and settings in Hygraph. It supports code-driven development by enabling schema migrations using JavaScript, which can be tracked via version control. This helps teams automate and manage changes to their content infrastructure efficiently. Learn more.

What is the new Slug Field in Hygraph and how does it benefit users?

The new Slug Field in Hygraph enables users to automatically generate URL-friendly strings from multiple input fields. It can concatenate values from other string-based fields, and users can manually adjust or regenerate the slug as needed. This feature streamlines the process of creating SEO-friendly URLs and ensures consistency across content. Learn more.

Features & Capabilities

What are the key features and capabilities of Hygraph?

Hygraph offers a GraphQL-native architecture, content federation, scalability, and a wide range of integrations. Key features include:

For a full list, visit the Hygraph Features page.

Does Hygraph provide an API for content management?

Yes, Hygraph provides a powerful GraphQL API that allows you to fetch and manage content efficiently. There are two APIs: the Management API for managing projects and schemas, and the Content API for creating, updating, deleting, and reading content. Learn more.

What integrations does Hygraph support?

Hygraph supports a wide range of integrations, including:

For more details, visit the Hygraph Integrations page.

How does Hygraph ensure performance and scalability?

Hygraph is optimized for rapid content delivery, which improves user experience, engagement, and search engine rankings. Its architecture supports scalability for peak usage and business growth, helping reduce bounce rates and increase conversions. Learn more.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure high levels of data protection and security for users. For more details, visit the Hygraph Security Features page.

How does Hygraph protect sensitive data?

Hygraph provides enterprise-grade security features, including SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. These measures help protect sensitive data and meet regulatory standards. Learn more.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the Hygraph Pricing page.

Use Cases & Customer Success

Who can benefit from using Hygraph?

Hygraph is designed for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises looking to modernize their tech stack, and brands aiming to scale across geographies or improve development velocity. Source: ICPVersion2_Hailey.pdf

What industries are represented in Hygraph's case studies?

Hygraph's case studies span industries such as food and beverage (Dr. Oetker), consumer electronics (Samsung), automotive (AutoWeb), healthcare (Vision Healthcare), travel and hospitality (HolidayCheck), media and publishing, eCommerce, SaaS (Bellhop), marketplace, education technology, and wellness and fitness. See all case studies.

Can you share some customer success stories with Hygraph?

Yes, notable success stories include:

Explore more customer stories.

Who are some of Hygraph's customers?

Hygraph's customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more details, visit the Hygraph Case Studies page.

Pain Points & Solutions

What problems does Hygraph solve?

Hygraph addresses operational pains (reducing reliance on developers, modernizing legacy tech stacks, supporting global teams, improving content creation UX), financial pains (lowering operational costs, speeding up time-to-market, reducing maintenance, supporting scalability), and technical pains (simplifying development, streamlining queries, resolving cache and integration challenges). Learn more.

How does Hygraph address specific pain points for different user personas?

For developers, Hygraph reduces boilerplate code and streamlines query management. For content creators and project managers, it offers an intuitive interface for independent content updates. For business stakeholders, it lowers operational costs, supports scalability, and accelerates speed to market. Learn more.

What KPIs and metrics are associated with the pain points Hygraph solves?

Key metrics include:

For more, see the Hygraph blog on CMS KPIs.

Support & Implementation

How easy is it to get started with Hygraph?

Hygraph is designed for easy onboarding, even for non-technical users. You can sign up for a free account and access documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months. Get started.

What support and training does Hygraph offer?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, webinars, and a community Slack channel. Contact support.

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph provides 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers receive dedicated onboarding and expert guidance, and all users can access detailed documentation and the community Slack channel. Learn more.

General & Company Information

What is Hygraph's overarching vision and mission?

Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, helping businesses modernize their tech stacks and deliver exceptional digital experiences at scale. Learn more.

Velocity at Scale: Join the Launch of Hygraph’s Latest AI Innovations

Product Update: December 2020

To wrap up what has been an extraordinary year, we’ve got one final product release for 2020.
Ronak Ganatra

Written by Ronak 

Dec 22, 2020
Hygraph Product Update - December 2020

To wrap up what has been an extraordinary year, we’ve got one final product release for you before we all (hopefully) get a chance to rest and spend some quality time gaining some holiday weight.

#TL;DR:

  • We’ve set out to define a new direction for what a Headless CMS is capable of, something we like to call Content Federation - allowing you to connect any web service and API to your Hygraph content model to query and join data across multiple sources with a single GraphQL query.
  • We’ve rolled out our Hygraph Management SDK, making it possible to programmatically manage projects, content models, fields, and all their associated settings
  • We have added a slug field that allows you to automatically generate URL friendly strings from multiple input fields
  • Several improvements, including passing locale headers, and fixes to enumerations.

#Introducing Content Federation

Content Federation

We recently marked a new milestone at Hygraph, as we set out to transform the idea of the API-based CMS. Aside from being frontend agnostic, we’re excited to share that Hygraph can now push the boundaries and capabilities of what a Headless CMS is even further, by being backend-agnostic.

Connect any web service and API to your Hygraph content model to query and join data across multiple sources with a single GraphQL query - extending your Hygraph API itself, to communicate with other 3rd party APIs like never before.

Watch content federation with remote fields in action:

Using our Management SDK, you can now add Remote Fields along with Remote Type Definitions to your project’s schema to express how external data can be queried.

Remote Fields are the entry point for accessing your remote data and the remote type definitions allow you to extend the benefits of type safety development to the shape of the remote sourced content.

Learn more about working with remote fields.

#The Hygraph Management SDK

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Every Hygraph user has access to two APIs, the Management API is for managing projects, content models, fields, and all their associated settings. The Content API is for content management, creating, updating, deleting, and reading content out of a specific project.

The interface for these APIs is GraphQL. For as flexible as GraphQL is, many teams prefer to work with code-driven development where changes to a schema are tracked via version-controlled migration statements.

To assist in this style of development, we’ve rolled out the Hygraph Management Software Development Kit (SDK) - which allows you to define schema migrations using JavaScript and apply those changes programmatically.

Learn about getting started with our Management SDK.

#A New Slug Field

Hygraph Slug Field

The Hygraph Field Picker welcomes a new addition, the slug field!

As a string field, the slug field is able to pull in inputs from other string-based fields to concatenate a new URL friendly string, using the same template approach we use on the URL preview. You can also manually adjust the slug or choose to not auto-generate it at all. In any case, the field will transform and string into a URL friendly format.

Changed the title or other associated fields? Just hit regenerate.

Learn more about slug fields.

#Under The Hood Improvements

In addition to those, we’re wrapping up this year with several other fixes, enhancements, and adjustments, improving the overall CMS performance.

Blog Author

Ronak Ganatra

Ronak Ganatra

A free Wi-Fi enthusiast and pizza purist, Ronak is the VP of Marketing at Hygraph. He's also the co-creator of Build Your DXP and co-author of the Composable Architectures for Digital Experiences in the Enterprise report. He also maintains curated resources for marketers on awesome-marketing and awesome-developer-marketing.

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