Frequently Asked Questions

Features & Capabilities

What features does Hygraph offer?

Hygraph provides a GraphQL-native architecture, content federation, and scalability. Key features include a powerful GraphQL API, flexible content modeling, content federation, robust developer tools, and integrations with platforms like Netlify, Vercel, Shopify, AWS S3, Cloudinary, and more. Hygraph also offers enterprise-grade security, SSO integrations, audit logs, and sandbox environments. Learn more about Hygraph features.

Does Hygraph support integrations with other platforms?

Yes, Hygraph supports a wide range of integrations, including hosting and deployment (Netlify, Vercel), eCommerce (BigCommerce, commercetools, Shopify), localization (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), personalization and AB testing (Ninetailed), artificial intelligence (AltText.ai), and more. See the full list of integrations.

Does Hygraph provide an API?

Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. This API enables seamless integration with various frontends and platforms. Learn more about the Hygraph API.

How does Hygraph handle content modeling compared to WordPress?

Hygraph supports complex, reusable content structures with extensive validations, making it suitable for advanced content modeling. In contrast, WordPress relies heavily on plugins for advanced content modeling, which can lead to compatibility issues and increased maintenance. See the full comparison.

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure high standards of data protection and security. Hygraph also provides features like SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. Learn more about Hygraph security features.

How does Hygraph ensure optimized content delivery performance?

Hygraph emphasizes rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. Optimized content delivery helps reduce bounce rates and increase conversions. Read more about performance.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For detailed pricing and feature breakdowns, visit the Hygraph pricing page.

Competition & Comparison

How does Hygraph compare to WordPress?

Hygraph and WordPress differ in technology and approach. Hygraph is a GraphQL-native, headless CMS focused on flexibility, scalability, and content federation. WordPress is PHP-based, offers a built-in frontend, and relies on plugins for advanced features. Hygraph is ideal for projects requiring complex content structures and integrations, while WordPress is suited for users seeking an out-of-the-box website solution. Read the full comparison.

What are the key differences between Hygraph and WordPress?

Key differences include: Hygraph offers native GraphQL content APIs, content federation, and flexible content modeling, while WordPress is primarily PHP-based, uses REST APIs, and relies on plugins for advanced content modeling. Hygraph is designed for modern, composable architectures, whereas WordPress provides a built-in frontend and is widely used for traditional websites. See the detailed comparison.

What are the disadvantages of using WordPress compared to Hygraph?

Disadvantages of using WordPress compared to Hygraph include escalating maintenance costs, performance issues, and security risks, especially as more plugins are added. Hygraph offers a more streamlined, secure, and scalable solution for complex content needs. Read more about WordPress disadvantages.

Where can I compare Hygraph with WordPress?

You can compare Hygraph with WordPress on G2 Crowd and in the Hygraph vs. WordPress blog post.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project managers, agencies, and technology partners. It is especially beneficial for modern software companies, enterprises looking to modernize their tech stack, and brands aiming to scale across geographies or improve development velocity. See customer case studies.

What problems does Hygraph solve?

Hygraph addresses operational pains (reducing reliance on developers, modernizing legacy tech stacks, supporting global teams), financial pains (lowering operational costs, speeding up time-to-market, supporting scalability), and technical pains (simplifying development workflows, streamlining query management, resolving cache and integration challenges). Learn more about Hygraph solutions.

What business impact can customers expect from using Hygraph?

Customers can expect significant time savings, faster speed-to-market, improved customer experience, and enhanced operational efficiency. For example, Komax achieved a 3X faster time to market, and Autoweb saw a 20% increase in website monetization. See more success stories.

What industries use Hygraph?

Hygraph is used across industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Explore industry case studies.

Who are some of Hygraph's customers?

Notable Hygraph customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more customer stories.

Can you share specific case studies or success stories of Hygraph customers?

Yes. For example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more customer stories.

Technical Requirements

What technical documentation is available for Hygraph?

Hygraph provides comprehensive technical documentation covering all aspects of building and deploying projects, including API references, integration guides, and onboarding resources. Access Hygraph documentation.

How easy is it to get started with Hygraph?

Hygraph is designed for ease of use, even for non-technical users. You can sign up for a free account and access onboarding guides, documentation, and video tutorials. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. Get started with Hygraph.

What feedback have customers given about Hygraph's ease of use?

Customers have praised Hygraph for its intuitive and user-friendly interface, noting that it is 'super easy to set up and use' and that 'even non-technical users can start using it right away.' The logical UI makes it accessible for both technical and non-technical teams. Read more feedback.

Support & Implementation

What support is available to Hygraph customers?

Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, and a community Slack channel. Contact Hygraph support.

What training and onboarding resources does Hygraph provide?

Hygraph provides onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. Learn more about Hygraph support.

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph manages all updates and security issues at no additional cost. Customers receive 24/7 support for maintenance, upgrades, and troubleshooting, with dedicated onboarding for enterprise clients. Contact Hygraph support.

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Hygraph vs. WordPress - A Comparison

Using Wordpress for your production site can be quite a challenge. The more plugins you integrate, the less maintainable your code gets. The content editing is kind of clunky and feels just unnatural. Hacky code becomes your daily business.
Fabian Beliza

Written by Fabian 

Aug 09, 2017
GraphCMS as a Wordpress Alternative - GraphCMS Vs. Wordpress

Using Wordpress for your production site can be quite a challenge. The more plugins you integrate, the less maintainable your code gets. The content editing is kind of clunky and feels just unnatural. Hacky code becomes your daily business. That's why many developers are looking for alternatives.

We at Hygraph believe that content management should be done with an ease and offer all the necessary tools to boost your content editors productivity. With us you are not bound to any front end, we just deliver your content to wherever you need it – Apps, Websites, Smart TVs and even Smart Fridges (yes that's a thing now).

To show you the real benefit of Hygraph we gathered some unbeatable facts:

#1. The Technology ?

In contrary to WordPress we use the new GraphQL technology to make REST look old and boring. There are surely some WordPress plugins which promise the same experience but just can't deliver. GraphQL really simplifies the way to exchange data between the client and the server and we take full advantage of it.

#2. ,[object Object], Lose Your Head! ?

Free yourself from front end boundaries in your CMS stack. We believe a CMS should only provide the content and not force you into any front end technology. If your front end language is able to fetch JSON-data you are already Hygraph-ready!

The headless approach in CMS is nothing new, but it really works wonders combined with GraphQL. Data gets seamlessly transferred and you can specify which data you want on each of your platforms – say goodbye to unnecessary traffic.

#3. Content-Editing Made Easy ✏️

We offer all kinds of field types out of the box so that every content use-case should be possible on our end.Create and publish content with just a few clicks – you don't need to be a developer to do so.

#4. No Updates ?

Are you sick of updating all of your WordPress plugins every week? At Hygraph we take care of updates and security issues at no additional costs!


#The Comparison

Similarities

Although both CMS approach different strategies there are a few similarities.

  • Simplicity: Editing and adding content should be easy and even performed by someone without technological background
  • Different Use-Cases: Hygraph and Wordpress offer a wide range of use-cases that can be accomplished using either system, while WordPress also offers a front end out of the box.
  • Free-Tier: For users who do not rely on fancy features or a million requests per month, there are free plans on both platforms. So you just get started and build an amazing site!

Differences

WordPress is mainly built for the masses. Everyone and I mean nearly everyone, can set up a blog in just a few minutes and fill it with content. It gets really interesting when you try to add your own styles and plugins. That's when your "simple" blog gets hacky really quick. To use it productively you need to dig into PHP and get your own MySQL database running.

Wordpress Page

Hygraph offers the hosting right out of the box. You really don't need to care about the database. Just add your content and access it via you API-Endpoint – that's it. No database querying or scripting. The huge difference as mentioned already is the missing front end. To get started, you somehow need to get a website, app or whatever running and fetch data in there. This can be quite a challenge for non-web-developers.

Hygraph Page

#What is the best solution for you?

This can be quite hard to answer as it totally depends on your technical knowledge and use-case. If you are familiar with web development and have no problems setting up a website, you should definitely go for a headless CMS like Hygraph. It will give you future-proof flexibility on your frontend. With no technological background and no frontend developer in reach... Well, you might wanna have a look at WordPress or another “Ready-To-Use” CMS.

If you are not quite sure if Hygraph is the right fit for you, you can always ask us in our Slack Channel and via our On-Site-Chat.

Blog Author

Fabian Beliza

Fabian Beliza

Product Manager

Fabian is one of the Product Managers at Hygraph.

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