Frequently Asked Questions

Product Updates & Features

What is the Versioning feature in Hygraph and how does it work?

Versioning in Hygraph allows users to work non-destructively with content, making changes with the assurance that previous versions can be recovered. When editing published documents, users can navigate between and compare different versions directly from the sidebar. This feature helps rectify errors and revert to older versions if needed. Retention history for versions varies by plan: 0, 30, 60, or 90 days, with custom retention periods available for Enterprise plans. Note: Versioning and retention history are only available for projects on the current version of Hygraph (app.hygraph.com), not legacy projects. Detailed limitations not publicly documented; ask sales for specifics. Learn more in the documentation.

What improvements were made to the free developer plan in June 2020?

The free developer plan was updated to include webhooks (previously a paid feature), an increased content entry limit from 500 to 2,500, and support for up to 3 users per project. The plan also includes 2 content stages: DRAFT and PUBLISHED. Note: Free plan limitations may not suit large-scale or enterprise needs. For full details, see the pricing page.

What changes were made to Hygraph's paid plans in the June 2020 update?

Paid plans received increased content entry limits, longer version retention periods, and more content stages. For example, the Growth plan now includes 3 content stages and 2 environments. Note: Specific limits and features vary by plan; see the pricing page for details. Some advanced features may only be available on higher tiers.

What under-the-hood improvements were introduced in the June 2020 product update?

The update included enhancements to Rich Text fields, bug fixes, a responsive sidebar in content forms, and the ability to preview content directly in the API explorer using the "Preview in Playground" function. Incremental improvements and optimizations were also made to content views and the Content API, focusing on performance and data fetching. Note: Some improvements may only be visible to users on the latest platform version.

Pricing & Plans

What features are included in the free forever developer plan?

The free forever developer plan includes up to 2,500 content entries, 3 users per project, 2 content stages (DRAFT and PUBLISHED), and webhooks for triggering custom actions. Note: The free plan may not provide sufficient capacity for enterprise-scale projects or advanced workflows. For more details, visit the pricing page.

How does version retention history differ across Hygraph plans?

Version retention history varies by plan: 0, 30, 60, or 90 days, with custom retention periods available for Enterprise plans. This determines how long previous versions of content are stored and accessible for recovery. Note: Shorter retention periods may limit the ability to recover older content versions on lower-tier plans. For specifics, see the pricing page.

Technical Features & Integrations

What integrations are available with Hygraph?

Hygraph offers integrations with Digital Asset Management (DAM) systems such as Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, and Scaleflex Filerobot; hosting and deployment platforms like Netlify and Vercel; Product Information Management (PIM) with Akeneo; commerce solutions like BigCommerce; and translation/localization tools such as EasyTranslate. For a full list, visit the Hygraph Marketplace. Note: Some integrations may require additional configuration or higher-tier plans.

What APIs does Hygraph provide?

Hygraph provides several APIs: the GraphQL Content API for querying and manipulating content, the Management API for handling project structure, the Asset Upload API for uploading assets, and the MCP Server API for secure communication between AI assistants and Hygraph. For more details, see the API Reference documentation. Note: API usage limits and access may vary by plan.

Where can I find technical documentation for Hygraph?

Technical documentation is available for APIs, schema components, getting started guides, integrations, and AI features. Key resources include the API Reference, Getting Started guides, and integration documentation for platforms like Mux and Akeneo. Note: Documentation for legacy projects is available separately. For all resources, visit Hygraph Documentation.

Performance & Security

How does Hygraph ensure high performance for content delivery?

Hygraph has optimized its endpoints for low latency and high read-throughput, including a read-only cache endpoint that delivers 3-5x latency improvement. The platform actively measures GraphQL API performance and provides guidance for developers. For more, see the performance improvements blog post and the GraphQL Report 2024. Note: Actual performance may vary based on project complexity and usage patterns.

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified for its hosting infrastructure, and GDPR compliant. The platform also supports granular permissions, SSO integrations, audit logs, encryption in transit and at rest, and regular backups. For more, visit the Secure Features page. Note: Some security features may be limited to higher-tier plans.

Use Cases & Customer Success

Who can benefit from using Hygraph?

Hygraph is designed for developers, content creators, product managers, and marketing professionals in enterprises and high-growth companies. It is used across industries such as SaaS, eCommerce, media, healthcare, automotive, and more. Note: Smaller teams with simple content needs may find some features unnecessary. For industry examples, see the case studies page.

What business impact can customers expect from using Hygraph?

Customers have reported faster time-to-market (e.g., Komax achieved 3x faster launches), improved customer engagement (Samsung saw a 15% increase), and cost reductions. Hygraph also supports content consistency and scalability for global teams. Note: Results may vary based on implementation and organizational readiness. See case studies for details.

Can you share specific customer success stories using Hygraph?

Yes. Samsung improved customer engagement by 15% using Hygraph. Komax achieved 3x faster time-to-market managing over 20,000 product variations. AutoWeb saw a 20% increase in website monetization. Voi scaled multilingual content across 12 countries and 10 languages. For more, visit the case studies page. Note: Outcomes depend on project scope and execution.

Implementation & Ease of Use

How long does it take to implement Hygraph and how easy is it to start?

Implementation time varies by project complexity. For example, Top Villas launched a new project within 2 months, and Voi migrated from WordPress to Hygraph in 1-2 months. Hygraph offers structured onboarding, starter projects, and extensive documentation to support new users. Note: Highly customized projects may require additional setup time. See Getting Started for resources.

What feedback have customers given about Hygraph's ease of use?

Customers have praised Hygraph for its intuitive interface and accessibility for both technical and non-technical users. For example, Sigurður G. (CTO) noted the UI is intuitive, and Anastasija S. (Product Content Coordinator) highlighted the instant visibility of changes. Charissa K. (Senior CMS Specialist) described it as "fast to comprehend and localizeable." Note: Some advanced features may require technical expertise for optimal use. See more feedback at Hygraph's trial page.

Pain Points & Problems Solved

What problems does Hygraph solve for its users?

Hygraph addresses operational inefficiencies (reducing developer dependency, modernizing legacy tech stacks), financial challenges (lowering operational costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, integrating third-party systems, optimizing performance, and managing localization/assets). Note: Some pain points may persist if legacy systems are deeply entrenched or if integration requirements are highly specialized. See case studies for examples.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Product Update: June 2020

Introducing Versioning, changes to our free plans, and general improvements across the board.
Ronak Ganatra

Last updated by Ronak 

Jan 21, 2026

Originally written by Ronak

Hygraph Product Release - June 2020

Its been over a month since our last major release, and we're excited to share what we've been working on in the meanwhile!

#TL;DR

  • We've rolled out versioning and retention history this week.
  • Our free developer plan has seen some big improvements - content entry limits are raised from 500 to 2,500, and webhooks are included, along with other changes!
  • A few under-the-hood improvements to our UI, content views, and overall API performance.
  • Colby Fayock recently spun together a travel bucket list using Hygraph, Gatsby, and LeafletJS. Check it out.
  • Jamie Barton also published a very in-depth tutorial on handling form submissions with Hygraph, NextJS, and GraphQL on his dev.to page.

Please note that the product announcements affect projects on the current version of Hygraph running on app.hygraph.com, and don't apply to the legacy projects running on legacy.graphcms.com

#Introducing Versioning

Versioning.png

A big request has been to bring Versioning into Hygraph. Versioning allows you to work non-destructively with your content, helping you make changes with greater reliability and assurance that you can always recover previous work.

When creating a new document, the sidebar on the right gives you your document information, such as timestamps Created and Modified. If a content has been published and is being edited, you will see subsequent values for Available in stages. A document that has never been published will only be available in the DRAFT stage.

Sidebar - Draft.png

When editing documents that have been published you will be able to navigate between and compare their versions subject to their retention history easily from within the sidebar.

Sidebar - Published.png

Working with multiple versions lets you retain your peace of mind, knowing that any errors or mistakes can be easily rectified, and older versions that might have performed better can be reverted to with a few clicks.

In addition to versioning, we're also rolling out retention history. Depending on which plan you're on, retention history cascades from 0, 30 days, 60 days, and 90 days. Enterprise plans come with custom retention periods.

To learn more about working with versions, refer to our docs.

#Changes to our pricing plans

Over the past months many of you have expressed your feedback on our free tier, and we're excited to announce some major changes. Our free forever developer plan now comes with webhooks, originally a paid feature, giving you better control on triggering custom actions across a range of other services.

Free plans also have an increased user limit with 3 users per project, and a jump in content entries from 500 to 2,500! Free plans also come with 2 content stages, DRAFT and PUBLISHED.

Our paid plans are also being improved with greater content entry limits, version retention periods, and content stages. Our Growth plan now ships with 3 content stages, and 2 environments.

For all the details, refer to our pricing page.

#Under the hood improvements

Our Rich Text fields are getting a small update, as well as several bug fixes.

There's been improvements on the content form layout with a responsive sidebar. You can now also preview any content directly in the API explorer by using the Preview in Playground function

We've also rolled out incremental improvements and bug fixes to our content views and Content API, as well as several optimizations for performance and data fetching in general.

#Hygraph in the wild

Colby Tutorial.png

Colby Fayock recently (and really quickly) spun together a travel bucket list using Hygraph, Gatsby, and LeafletJS that was also featured on FreeCodeCamp. Check out the tutorial or his video on the project on his YouTube channel.

NextJS + GraphQL Forms.png

Jamie Barton recently published a very in-depth tutorial on handling form submissions with Hygraph, NextJS, and GraphQL. Check out the tutorial on his dev.to page.

Blog Author

Ronak Ganatra

Ronak Ganatra

A free Wi-Fi enthusiast and pizza purist, Ronak is the VP of Marketing at Hygraph. He's also the co-creator of Build Your DXP and co-author of the Composable Architectures for Digital Experiences in the Enterprise report. He also maintains curated resources for marketers on awesome-marketing and awesome-developer-marketing.

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