Frequently Asked Questions
Features & Capabilities
What is the Recently Viewed Menu in Hygraph?
The Recently Viewed Menu in Hygraph is a feature designed to help editors quickly access previously viewed content entries. It provides a shortcut to recently opened items, saving time and reducing the need to manually search or filter through large volumes of content. Editors can access the menu in the sidebar or via the CMD+K menu, and view entries in a chronologically sorted list for quick reference. Learn more in the documentation.
How does the Recently Viewed Menu improve editor workflows?
The Recently Viewed Menu addresses the challenge of content discovery in projects with large volumes of entries. By providing a shortcut to the most relevant, recently accessed content, it eliminates friction and speeds up workflows for editors who otherwise would need to remember where to look or manually search through several pages. This feature is especially valuable for teams managing complex or high-volume content projects.
What other key features does Hygraph offer?
Hygraph offers a range of features including a GraphQL-native architecture, content federation, scalability, integrations with popular platforms (Netlify, Vercel, Shopify, BigCommerce, AWS S3, Cloudinary, and more), enterprise-grade security, and an intuitive user interface praised for ease of use. For a full list, visit the Hygraph Features page.
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. You can learn more about the API at the Hygraph API Reference.
What integrations are available with Hygraph?
Hygraph integrates with a wide range of platforms, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For more details, visit the Hygraph Integrations page.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the Hygraph Pricing page.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection for users. For more details, visit the Hygraph Security Features page.
How does Hygraph protect sensitive data?
Hygraph protects sensitive data with features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. These measures help meet regulatory standards and ensure robust data security. More details are available on the Hygraph Security Features page.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. Companies that benefit most include modern software companies, enterprises seeking to modernize their tech stack, and brands aiming to scale across geographies or improve development velocity. See case studies for more details.
What business impact can customers expect from using Hygraph?
Customers can expect significant business impacts such as time-saving through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market, and enhanced customer experience through consistent and scalable content delivery. These benefits help businesses modernize their tech stack and achieve operational efficiency. Learn more.
What industries are represented in Hygraph's case studies?
Hygraph's case studies cover industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Explore case studies.
Can you share specific customer success stories?
Yes. For example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more success stories.
Who are some of Hygraph's customers?
Hygraph is trusted by companies such as Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more customer stories.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph solves operational pains (reliance on developers for content updates, outdated tech stacks, conflicting needs from global teams, clunky user experiences), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). Learn more about solutions.
How does Hygraph address these pain points?
Hygraph provides an intuitive interface for non-technical users, modernizes legacy systems with GraphQL-native architecture, ensures consistent branding with content federation, and streamlines workflows to reduce costs and accelerate speed-to-market. Technical challenges are solved through simplified development, streamlined query management, and robust security features. See detailed solutions.
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, consistency in content across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more details, visit the Hygraph blog on CMS KPIs.
Technical Requirements & Getting Started
How easy is it to get started with Hygraph?
Hygraph is designed for quick onboarding, even for non-technical users. Customers can sign up for a free account and use resources like documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months. Get started with Hygraph Documentation.
What training and technical support is available?
Hygraph offers 24/7 support via chat, email, and phone, onboarding sessions for enterprise customers, training resources (video tutorials, documentation, webinars), and access to Customer Success Managers. The community Slack channel is also available for peer support. Contact Hygraph for more information.
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything you need to know about building and deploying projects.
Competition & Differentiation
How does Hygraph differentiate itself from other CMS platforms?
Hygraph stands out with its GraphQL-native architecture, content federation, scalability, and ease of use. It empowers non-technical users, modernizes legacy systems, and streamlines workflows to reduce costs and accelerate speed-to-market. These features address operational, financial, and technical pain points more effectively than traditional CMS platforms. Learn more about differentiation.