Frequently Asked Questions
About the Hygraph & Siili Partnership
What is the partnership between Hygraph and Siili about?
Hygraph and Siili have partnered to deliver flexible and adaptable composable eCommerce solutions in the Nordics. This collaboration combines Siili's expertise in digital strategy, design, and implementation with Hygraph's modern, headless CMS platform. The partnership aims to help organizations transition to composable architectures with tailored replatforming strategies, enabling experimentation and growth according to unique business needs and technological constraints. [Source]
What does Siili bring to the Hygraph Partner Network?
Siili is a full-service development partner specializing in innovating, designing, building, and running advanced digital services. With over 1,000 experienced experts, Siili brings deep expertise in digital strategy, data transformation, and technical implementation. Their partnership with Hygraph enhances the ability to deliver impactful, future-ready digital solutions, especially for eCommerce and composable architectures. [Source]
How does the Hygraph and Siili partnership benefit businesses in the Nordics?
The partnership empowers businesses in the Nordics to shape their digital future by providing access to best-in-class technical expertise and a modern, flexible headless CMS. Clients benefit from tailored replatforming strategies, risk-mitigated transitions from monolithic architectures, and the ability to experiment and innovate at their own pace. [Source]
Product Information
What is Hygraph?
Hygraph is an enterprise-grade federated content platform and next-generation headless CMS. It enables content creators to rapidly build and deliver connected digital experiences at scale. Hygraph powers many-to-many relationships between different content sources and devices, supporting content-rich applications, large product catalogs, and internal knowledge management systems. [Source]
What are the key features of Hygraph?
Hygraph offers a GraphQL-native architecture, content federation, scalability, and a modern API-first approach. Key features include rapid content delivery, support for remote data sources, robust integrations, and a user-friendly interface for both technical and non-technical users. These capabilities help organizations innovate faster and at lower cost. [Source]
What integrations does Hygraph support?
Hygraph supports a wide range of integrations, including hosting and deployment (Netlify, Vercel), eCommerce (BigCommerce, commercetools, Shopify), localization (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), personalization and AB testing (Ninetailed), artificial intelligence (AltText.ai), and more. [Source]
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. This API enables developers to build flexible, content-rich applications and integrate with other systems seamlessly. [Source]
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation for Hygraph is available at https://hygraph.com/docs. The documentation covers setup, API usage, integrations, and best practices for building and deploying projects. [Source]
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For detailed pricing and feature breakdowns, visit the Hygraph pricing page. [Source]
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection for all users. For more details, visit the Hygraph Security Features page. [Source]
What security features does Hygraph offer?
Hygraph provides robust security features including SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. These features help protect sensitive data and support regulatory compliance. [Source]
Features & Capabilities
How does Hygraph optimize content delivery performance?
Hygraph is designed for optimized content delivery, ensuring rapid distribution and responsiveness. This leads to improved user experience, higher engagement, and better search engine rankings by reducing bounce rates and increasing conversions. [Source]
What feedback have customers given about Hygraph's ease of use?
Customers have praised Hygraph for its intuitive and user-friendly interface, noting that it is 'super easy to set up and use' and accessible for both technical and non-technical users. The logical UI allows teams to get started quickly and manage content efficiently. [Source]
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises seeking to modernize their tech stack, and brands aiming to scale across geographies or re-platform from traditional solutions. [Source]
What business impact can customers expect from using Hygraph?
Customers can expect significant business impacts such as time savings through streamlined workflows, faster speed-to-market, enhanced customer experience, and improved operational efficiency. For example, Komax achieved a 3X faster time to market, and Autoweb saw a 20% increase in website monetization using Hygraph. [Source]
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. [Source]
Can you share some customer success stories with Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available on the Hygraph product page. [Source]
Implementation & Support
How easy is it to get started with Hygraph?
Hygraph is designed for quick and easy onboarding, even for non-technical users. Customers can sign up for a free account and access resources such as documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. [Source]
What support and training does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, webinars, and a community Slack channel. [Source]
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph offers 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers benefit from dedicated onboarding and expert guidance, while all users can access comprehensive documentation and community resources. [Source]
Customer Proof & Recognition
Who are some of Hygraph's customers?
Hygraph works with over 400 customers globally, including Dr. Oetker, Samsung, Shure, Philips, Sennheiser, Holidaycheck, Ancestry, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. [Source]
Partner Network
What is the Hygraph Partner Network?
The Hygraph Partner Network offers seamless integrated solutions tailored to unique business needs. It includes solution and technology partners with expertise in innovative services and technology, helping clients implement Hygraph faster and more effectively. [Source]
How can I find a Hygraph partner?
You can find a Hygraph partner by browsing the curated network of skilled partners on the Hygraph website. Each partner brings unique expertise to address specific challenges and offer customized solutions. [Source]
How can one join the Hygraph Partner Network?
To join the Hygraph Partner Network, you can contact the Partner team through the Hygraph website. [Source]