Frequently Asked Questions
Features & Capabilities
What are the key features of Hygraph that helped Tenzir improve their website?
Hygraph provided Tenzir with several powerful features, including GraphQL-native APIs for type-safe queries, an intuitive user interface with content views and user roles, and out-of-the-box localization. These enabled Tenzir to iterate quickly, empower non-technical users, and serve content in multiple locales. The structured content approach also allowed for reusable content and optimized custom workflows. Source
How does Hygraph's GraphQL API benefit developers?
Hygraph's GraphQL API is strongly typed, allowing developers to quickly build schemas, create relations, and query relevant data. The stable backend supports rapid prototyping and enables compile-time type checking when combined with languages like ReasonML. This results in reliable deployments and efficient development workflows. Source
Does Hygraph support localization for multi-language websites?
Yes, Hygraph offers out-of-the-box localization features, enabling teams to serve content in multiple languages and better reach users in their native language. Tenzir, for example, expanded their website to support two locales using Hygraph's localization capabilities. Source
How does Hygraph empower non-technical users to manage content?
Hygraph's intuitive UI, content views, and user roles allow non-technical team members to add and update content independently, without needing developer assistance. This increases flexibility and content velocity, as seen in Tenzir's experience. Source
Product Performance
What performance improvements did Tenzir achieve with Hygraph?
Tenzir saw a 3X increase in content velocity after switching to Hygraph, enabling faster content updates and iterations. The combination of Hygraph's GraphQL APIs and static site generation with Gatsby provided both flexibility and high performance. Source
How does Hygraph ensure high performance for content delivery?
Hygraph offers Smart Edge Cache for enhanced performance and faster content delivery, high-performance endpoints, and practical advice for optimizing GraphQL API usage. These features are designed to support businesses with high traffic and global audiences. Source
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure robust security and adherence to international standards. Source
What security features does Hygraph offer?
Hygraph provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and a transparent process for reporting security issues. Enterprise-grade compliance features include dedicated hosting and custom SLAs. Source
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, and marketing teams in industries such as technology, ecommerce, automotive, manufacturing, and more. It is especially suited for organizations seeking to modernize legacy tech stacks, streamline content operations, and deliver digital experiences at scale. Source
What problems does Hygraph solve for companies like Tenzir?
Hygraph addresses operational inefficiencies by eliminating developer dependency for content updates, modernizing legacy tech stacks, and enabling content teams to work independently. It also solves technical challenges such as schema evolution, integration with third-party systems, and localization. Financially, it reduces operational costs and accelerates speed-to-market. Source
What are some measurable benefits of using Hygraph?
Companies like Tenzir have achieved a 3X increase in content velocity and expanded their reach to multiple locales. Other customers have reported faster time-to-market, improved engagement, and significant operational cost reductions. Source
Customer Success Stories
Can you share a customer testimonial about Hygraph?
Roland Peelen, Frontend Engineer at Tenzir, said: "Hygraph is great! It’s fast, stable and combined with ReasonML, it gives us compile time type checking which ultimately results in peace of mind when we deploy." Source
Where can I find more Hygraph case studies?
You can explore additional Hygraph case studies, including those for companies like Komax, Samsung, Stobag, Discovery, and more, on the Hygraph case studies page.
Support & Implementation
What support options are available to Hygraph customers?
Hygraph offers 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, webinars, live streams, and dedicated Customer Success Managers for enterprise clients. Source
How easy is it to implement Hygraph and get started?
Hygraph is designed for quick and easy onboarding. Customers can start immediately with a free API playground and developer account. The structured onboarding process includes introduction calls, account provisioning, and technical and content kickoffs. Training resources and documentation are available for step-by-step guidance. Source
Technical Requirements
What tech stack did Tenzir use with Hygraph?
Tenzir's current tech stack includes Hygraph as the CMS, ReasonML for static type checking, and Gatsby as the static site generator. This combination provides type-safe code, flexibility, and high performance for their website. Source