Frequently Asked Questions

Features & Capabilities

What are the key features of Hygraph that helped Tenzir improve their website?

Hygraph provided Tenzir with several powerful features, including GraphQL-native APIs for type-safe queries, an intuitive user interface with content views and user roles, and out-of-the-box localization. These enabled Tenzir to iterate quickly, empower non-technical users, and serve content in multiple locales. The structured content approach also allowed for reusable content and optimized custom workflows. Source

How does Hygraph's GraphQL API benefit developers?

Hygraph's GraphQL API is strongly typed, allowing developers to quickly build schemas, create relations, and query relevant data. The stable backend supports rapid prototyping and enables compile-time type checking when combined with languages like ReasonML. This results in reliable deployments and efficient development workflows. Source

Does Hygraph support localization for multi-language websites?

Yes, Hygraph offers out-of-the-box localization features, enabling teams to serve content in multiple languages and better reach users in their native language. Tenzir, for example, expanded their website to support two locales using Hygraph's localization capabilities. Source

How does Hygraph empower non-technical users to manage content?

Hygraph's intuitive UI, content views, and user roles allow non-technical team members to add and update content independently, without needing developer assistance. This increases flexibility and content velocity, as seen in Tenzir's experience. Source

Product Performance

What performance improvements did Tenzir achieve with Hygraph?

Tenzir saw a 3X increase in content velocity after switching to Hygraph, enabling faster content updates and iterations. The combination of Hygraph's GraphQL APIs and static site generation with Gatsby provided both flexibility and high performance. Source

How does Hygraph ensure high performance for content delivery?

Hygraph offers Smart Edge Cache for enhanced performance and faster content delivery, high-performance endpoints, and practical advice for optimizing GraphQL API usage. These features are designed to support businesses with high traffic and global audiences. Source

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure robust security and adherence to international standards. Source

What security features does Hygraph offer?

Hygraph provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and a transparent process for reporting security issues. Enterprise-grade compliance features include dedicated hosting and custom SLAs. Source

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, product managers, and marketing teams in industries such as technology, ecommerce, automotive, manufacturing, and more. It is especially suited for organizations seeking to modernize legacy tech stacks, streamline content operations, and deliver digital experiences at scale. Source

What problems does Hygraph solve for companies like Tenzir?

Hygraph addresses operational inefficiencies by eliminating developer dependency for content updates, modernizing legacy tech stacks, and enabling content teams to work independently. It also solves technical challenges such as schema evolution, integration with third-party systems, and localization. Financially, it reduces operational costs and accelerates speed-to-market. Source

What are some measurable benefits of using Hygraph?

Companies like Tenzir have achieved a 3X increase in content velocity and expanded their reach to multiple locales. Other customers have reported faster time-to-market, improved engagement, and significant operational cost reductions. Source

Customer Success Stories

Can you share a customer testimonial about Hygraph?

Roland Peelen, Frontend Engineer at Tenzir, said: "Hygraph is great! It’s fast, stable and combined with ReasonML, it gives us compile time type checking which ultimately results in peace of mind when we deploy." Source

Where can I find more Hygraph case studies?

You can explore additional Hygraph case studies, including those for companies like Komax, Samsung, Stobag, Discovery, and more, on the Hygraph case studies page.

Support & Implementation

What support options are available to Hygraph customers?

Hygraph offers 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, webinars, live streams, and dedicated Customer Success Managers for enterprise clients. Source

How easy is it to implement Hygraph and get started?

Hygraph is designed for quick and easy onboarding. Customers can start immediately with a free API playground and developer account. The structured onboarding process includes introduction calls, account provisioning, and technical and content kickoffs. Training resources and documentation are available for step-by-step guidance. Source

Technical Requirements

What tech stack did Tenzir use with Hygraph?

Tenzir's current tech stack includes Hygraph as the CMS, ReasonML for static type checking, and Gatsby as the static site generator. This combination provides type-safe code, flexibility, and high performance for their website. Source

Introducing Click to Edit

How Tenzir doubled down on flexibility, type-safety, and performance with Hygraph's GraphQL APIs

Case study cover image

3X

Increase in Content Velocity

2

Locales to Better Serve Their Users

Snapshot

Headquartered in Hamburg, Germany, Tenzir is a cybersecurity company aiming to mitigate the effects of cyber attacks by reducing incident response time. This is achieved by continuously collecting network telemetry data and then performing retrospective correlation against the recorded data as the threat landscape changes. The benefit lies in catching ongoing attacks in an early stage before they inflict damage. Tenzir redesigned their website to make developers more efficient and empower content creators to be independent with the help of Hygraph.

Hygraph is great! It’s fast, stable and combined with ReasonML, it gives us compile time type checking which ultimately results in peace of mind when we deploy.
Roland Peelen
Roland PeelenFrontend Engineer at Tenzir

The Process

Tenzir’s former marketing website was a completely static Gatsby site. It was difficult to iterate on content without assistance from a technical team member. Tenzir hoped to increase the flexibility of the website, create reusable content, and encourage the content team to work independently.

After comparing several headless CMSs, the team ultimately chose Hygraph because it is GraphQL-native and offers powerful introspection queries.

Why Hygraph?

The Tenzir team chose Hygraph for the following reasons.

Type-safe GraphQL APIs

Because GraphQL is a strongly typed query language, they can quickly build schemas, create relations, and query relevant data. The stable GraphQL backend allows for quick iteration on prototypes without having to always set up a database and API but with the added benefit of having a prototype that works like it would in the real world.

Intuitive UI

Different user roles and content views made it straightforward for the content team to use the system. Features like Content Views and User Roles enable non-technical users to add and update content within the CMS without the need to involve Developers.

The structured content approach allows for teams to create more reusable content across the company. Hygraph provided Tenzir with the necessary flexibility and optimized the team’s custom workflows.

CMS for Gatsby

After adopting the updated tech stack with Hygraph as the CMS, the team found the perfect balance between the performance benefits of a static site with the flexibility that a headless CMS provides. Instead of hardcoding content which would require developers to make changes, the content team stores their content within Hygraph and can iterate as they see fit. Using Hygraph in tandem with Gatsby, a Static Site Generator, enables the team to have the workflows that meet their needs.

The Current Setup

Their new tech stack now consists of Hygraph, ReasonML, and Gatsby, allowing them to take full advantage of the benefits of type safe code for a static website while including the necessary flexibility. ReasonML is an ML-based language with static type checking, which, when combined with GraphQL, allows the team to import a schema using an introspection query enabling compile-time type checking.

Results and Benefits

  • Hygraph enables the Tenzir team to work efficiently using the most cutting edge tech stack.

  • The system was significantly more flexible than the previous system, while still taking advantage of the benefits of static site generators.

  • Content views and user roles empower non-technical team members to use the tool without need for developers when iterating content.

  • Localization out-of-the-box meant they could reach more of their users in their native language.

  • Hygraph support staff were extremely quick to respond to any questions


Sign up for our newsletter!

Be the first to know about releases and industry news and insights.