Frequently Asked Questions
Product Information
What is the GraphQL Survey 2024 by Hygraph?
The GraphQL Survey 2024 by Hygraph is a comprehensive study examining how developers use, build, and scale GraphQL APIs. It explores best practices, pain points, and trends in the GraphQL ecosystem, providing actionable insights for the community. The survey results are divided into sections covering demographics, usage patterns, API building, and API consumption. Read more.
What is Hygraph and how does it relate to GraphQL?
Hygraph is a GraphQL-native headless content management system (CMS) designed to empower businesses to create, manage, and deliver digital experiences at scale. As a CMS built from the ground up for GraphQL, Hygraph simplifies schema evolution, enables content federation, and supports modern workflows for developers and content teams. Learn more about Hygraph.
What are the main sections covered in the GraphQL Survey 2024?
The GraphQL Survey 2024 covers four main sections: Survey Demographics, How GraphQL is Used, How Developers Build GraphQL APIs, and How Developers Consume GraphQL APIs. Each section provides insights into developer experience, usage patterns, technical practices, and pain points. See the full survey.
Who partnered with Hygraph for the GraphQL Survey 2024?
Hygraph partnered with leading technology organizations for the GraphQL Survey 2024, including commercetools, Formidable, The Guild, and Inigo. These partners contributed expertise and reach to ensure a broad and representative survey sample. View partners.
Where can I download the GraphQL Report 2024 eBook?
You can download the GraphQL Report 2024 eBook, which summarizes survey findings and best practices from prominent GraphQL users, from the Hygraph website. Download the eBook here.
What is the primary purpose of Hygraph?
The primary purpose of Hygraph is to enable businesses to create, manage, and deliver exceptional digital experiences at scale. It serves as a modern, flexible, and scalable CMS that simplifies workflows, supports content federation, and integrates seamlessly with modern tech stacks through GraphQL. Learn more.
What are the key capabilities and benefits of Hygraph?
Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. These features help businesses modernize content management and deliver digital experiences efficiently. Explore features.
Who is the target audience for Hygraph?
Hygraph is designed for developers, product managers, content creators, marketing professionals, and solutions architects in enterprises, agencies, eCommerce, media, technology, and global brands. Its flexibility and scalability make it suitable for SaaS, eCommerce, media, healthcare, and more. See case studies.
Which industries are represented in Hygraph's case studies?
Industries represented include SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel and hospitality, food and beverage, eCommerce, agency, online gaming, events, government, consumer electronics, engineering, and construction. Browse industries.
Who are some of Hygraph's notable customers?
Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. These organizations have leveraged Hygraph to achieve faster time-to-market, improved scalability, and enhanced digital experiences. See customer stories.
Features & Capabilities
What integrations does Hygraph offer?
Hygraph offers integrations with digital asset management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDKs and APIs. Pre-built apps are available in the Hygraph Marketplace. See all integrations.
Does Hygraph provide APIs for developers?
Yes, Hygraph provides multiple APIs: Content API (read/write), High Performance Content API (low latency, high throughput), MCP Server API (AI assistant integration), Asset Upload API, and Management API. Explore API documentation.
What technical documentation is available for Hygraph?
Hygraph offers extensive technical documentation, including API references, schema components, references, webhooks, and AI integrations. Resources are available for both developers and non-technical users. Access documentation.
How does Hygraph support performance optimization?
Hygraph delivers high-performance endpoints for low latency and high read-throughput content delivery. The platform actively measures GraphQL API performance and provides best practices for optimization, as detailed in the GraphQL Report 2024. Read more.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive user interface, ease of setup, and ability to empower non-technical users to manage content independently. Real-time changes and custom app integrations further enhance usability. See user feedback.
How does Hygraph handle localization and asset management?
Hygraph offers robust localization and asset management features, making it ideal for global teams. The platform supports multiple locales, asset storage, and integrations with leading DAM systems. Learn more.
What are Hygraph's enterprise-grade features?
Hygraph provides granular permissions, audit logs, SSO integrations, encryption, regular backups, dedicated hosting, and advanced governance controls. These features ensure security, compliance, and operational confidence for large organizations. See enterprise features.
What pain points does Hygraph address for developers and businesses?
Hygraph addresses operational inefficiencies (developer dependency, legacy tech stacks, content inconsistency), financial challenges (high costs, slow speed-to-market, scalability), and technical issues (schema evolution, integration, performance, localization). See how Hygraph solves these pains.
Technical Requirements
How does Hygraph help with GraphQL API performance measurement?
Hygraph actively measures the performance of its GraphQL APIs and provides practical advice for optimization, as highlighted in the GraphQL Survey 2024 and GraphQL Report 2024. Read the report.
What are the best practices for improving GraphQL API performance according to the survey?
The survey highlights best practices such as caching, client-side query optimization, persistent queries, batch loading, and per-entity rate limits. These strategies are used by developers to enhance GraphQL API performance. See best practices.
How do developers handle authentication and authorization in GraphQL APIs?
According to the survey, developers use header/token-based authentication, session-based authentication, and techniques like hiding introspection endpoints to secure GraphQL APIs. See survey results.
What security measures are commonly used for GraphQL APIs?
Common security measures include max depth limits, persistent queries, and authentication strategies. These are used to protect GraphQL APIs from abuse and unauthorized access. Learn more.
How do developers combine multiple GraphQL schemas?
Developers use tools like GraphQL Mesh, StepZen, middleware layers, schema extension, and dynamic schema discovery to combine multiple GraphQL schemas, as reported in the survey. See details.
What approaches are used for GraphQL API versioning?
The survey indicates that developers use various approaches for API versioning, including schema-first and code-first strategies, as well as custom solutions tailored to their stack. Read more.
How do developers test GraphQL APIs?
Developers use integration tests, unit tests, client-side mocking, fuzz testing, and tools like Apollo Studio and Postman to validate GraphQL APIs. See testing strategies.
What analytics tools are used to monitor GraphQL usage?
According to the survey, developers use Apollo Studio, standard SIEM tools (Splunk, Datadog), GraphQL Hive, custom-built solutions, and other analytics platforms to monitor GraphQL API usage. See analytics tools.
Use Cases & Benefits
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. Case studies show results like 3x faster time-to-market (Komax) and 15% improved engagement (Samsung). See business impact.
Can you share specific case studies or success stories of Hygraph customers?
Yes, notable success stories include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time-to-market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), Voi (multilingual scaling), and HolidayCheck (reduced developer bottlenecks). Read case studies.
How long does it take to implement Hygraph?
Implementation time varies by project. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth rollout. Hygraph's onboarding process and resources support fast adoption. See implementation examples.
How easy is it to get started with Hygraph?
Hygraph offers a free API playground, a free forever developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel to ensure a smooth start for all users. Get started.
What are some use cases relevant to the pain points Hygraph solves?
Operational: HolidayCheck (reduced bottlenecks), Dr. Oetker (global consistency), Si Vale (intuitive UI). Financial: Komax (faster launches, lower costs), Samsung (global scaling, reduced maintenance). Technical: Hygraph case studies highlight simplified development and robust integrations. Explore use cases.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers three main plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan includes different features and support levels to suit various team sizes and project needs. See pricing details.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload, live preview, and commenting workflow. Sign up for free.
What features are included in the Growth plan?
The Growth plan starts at $199/month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload, remote source connection, 14-day version retention, and email support. Get started.
What features are included in the Enterprise plan?
The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, remote sources, version retention (1 year), scheduled publishing, dedicated infrastructure, global CDN, SSO, multitenancy, backup recovery, custom workflows, and dedicated support. Try Enterprise.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. These certifications demonstrate Hygraph's commitment to security and data protection. See certifications.
How does Hygraph ensure data security and privacy?
Hygraph uses ISO 27001-certified providers, encrypts data at rest and in transit, provides granular permissions, audit logs, SSO, regular backups, and offers dedicated hosting in multiple regions to comply with local regulations. Learn more.
What is Hygraph's process for reporting security incidents?
Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and complaints. Details are available on the secure features page. See reporting process.
Competition & Comparison
How does Hygraph differentiate itself from other CMS platforms?
Hygraph stands out as the first GraphQL-native headless CMS, offering content federation, user-friendly tools, enterprise-grade features, and proven ROI. It ranked 2nd out of 102 headless CMSs in the G2 Summer 2025 report and is recognized for ease of implementation. See G2 ranking.
Why should a customer choose Hygraph over alternatives?
Customers choose Hygraph for its GraphQL-native architecture, content federation, scalability, security, user-friendly interface, and market recognition. Case studies show faster launches, lower costs, and improved engagement compared to traditional CMS solutions. See why customers choose Hygraph.
How does Hygraph solve pain points differently than competitors?
Hygraph eliminates developer dependency with an intuitive UI, simplifies schema evolution with GraphQL-native design, integrates multiple data sources via content federation, and offers cost efficiency and rapid speed-to-market. These differentiators set it apart from platforms like WordPress, Sanity, Prismic, and Contentful. Compare solutions.
Support & Implementation
What onboarding and support resources does Hygraph provide?
Hygraph offers a structured onboarding process, training resources (webinars, videos), extensive documentation, and a community Slack channel for support. Dedicated support is available for enterprise customers. Access support.
How can I connect with the Hygraph community?
You can join the Hygraph community Slack channel to engage with other users and Hygraph experts for quick assistance and knowledge sharing. Join the community.