Frequently Asked Questions
Features & Capabilities
What content localization features does Hygraph offer?
Hygraph provides a comprehensive suite of content localization features, including:
- Centrally managing all translations in one place, allowing teams to create, edit, and independently publish multiple translated versions of content or assets.
- Granular permissions for international teams, enabling editorial members to work on their locale only.
- Integration with preferred translation providers for streamlined workflows via the Hygraph Marketplace.
- Programmatic localization using GraphQL Mutations API to create, update, upsert, and delete localized content.
- Fallback locales to ensure content is always available, even if a specific translation is missing.
- Localization per field, allowing seamless addition and editing of localized versions for every data field.
- Locale-based publishing and permissions for independent management and publishing of content per locale.
Source: Hygraph Content Localization
How does Hygraph handle programmatic localization?
Hygraph enables programmatic localization through its GraphQL Mutations API. This allows users to create, update, upsert, and delete localized content programmatically, making it easy to manage multilingual content at scale. For example, you can dynamically construct queries to include the locale parameter, ensuring content is retrieved and displayed according to the user's language preference. Source: Hygraph Content Localization, Next.js Internationalization
What is the benefit of content localization in Hygraph?
Content localization in Hygraph enables users to manage content in multiple languages, catering to global audiences. It ensures content resonates with different languages and cultures, optimizes design and navigation for target regions, and allows for quick launches in new markets without replicating entire page structures. Source: Hygraph Changelog, Hygraph Blog
How does Hygraph support granular permissions for international teams?
Hygraph allows you to define granular permissions for editorial team members in different markets. This means each team member can independently work on their locale only, ensuring secure and efficient management of localized content. Source: Hygraph Content Localization
Can Hygraph integrate with translation providers?
Yes, Hygraph streamlines translation workflows by integrating with your preferred translation providers. Teams can submit or sync translated content directly from within Hygraph, enhancing efficiency and collaboration. Source: Hygraph Content Localization, Hygraph Marketplace
How does Hygraph handle fallback locales?
Hygraph allows you to set default and fallback locales to ensure you’re never without content. If a specific translation is missing, the system will automatically use the fallback locale, maintaining a seamless user experience. Source: Hygraph API Reference
What is locale-based publishing in Hygraph?
Locale-based publishing in Hygraph enables you to publish or update content for each locale independently. This allows teams to manage releases and updates for specific regions without affecting other markets. Source: Hygraph Features
How does Hygraph support localization per field?
Hygraph allows seamless addition and editing of localized versions for every data field. This ensures that all aspects of your content can be tailored to specific languages and regions. Source: Hygraph Features
Use Cases & Benefits
Who can benefit from Hygraph's content localization capabilities?
Hygraph's content localization is ideal for global enterprises, marketing teams, product managers, and developers who need to deliver content across multiple regions and languages. For example, Discovery uses Hygraph to serve content in over 200 countries and 50 languages, maintaining high standards for speed and quality. Source: Discovery Case Study
How does Hygraph enable quicker launches in new markets?
Hygraph allows companies to centralize their tech stack and easily launch into new markets by replicating environments and migrating content. Dr. Oetker, for example, was able to quickly expand into new regions using Hygraph's headless content platform. Source: Dr. Oetker Case Study
What are some real-world success stories using Hygraph for content localization?
Discovery uses Hygraph to maintain content in 50 languages across 200+ countries, ensuring high standards and rapid delivery. Dr. Oetker centralized their tech stack and launched into new markets efficiently. Neat.hk built a performant static website for FinTech with Hygraph. More stories can be found at Hygraph Case Studies.
Technical Requirements & Implementation
How easy is it to get started with Hygraph for content localization?
Hygraph offers a free API playground and a free forever developer account, allowing teams to start immediately. For larger projects, you can request a demo. The onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and access to extensive documentation and training resources. Source: Hygraph Documentation, Try Hygraph
What training and support resources are available for Hygraph users?
Hygraph provides structured onboarding, webinars, live streams, how-to videos, and extensive documentation. Real-time support is available via 24/7 chat, email, phone, Intercom chat, and a community Slack channel. Enterprise customers receive a dedicated Customer Success Manager. Source: Hygraph Documentation, Hygraph Pricing, Enterprise Headless CMS
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph is a cloud-based platform that manages all deployment, updates, security, and infrastructure maintenance. Upgrades are seamlessly integrated, and troubleshooting is supported via 24/7 support channels, Intercom chat, and extensive documentation. Enterprise customers have access to a dedicated Customer Success Manager. Source: manual
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure enhanced security and compliance standards for global content delivery. Source: Hygraph Security Features
What security features does Hygraph offer for content localization?
Hygraph provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, and regular backups. Enterprise-grade compliance features include dedicated hosting, custom SLAs, and support for GDPR and CCPA regulations. Source: Hygraph Security Features
Product Performance & Customer Proof
How does Hygraph perform for high-traffic, global content delivery?
Hygraph is designed for exceptional performance, featuring Smart Edge Cache for enhanced speed and reliability, high-performance endpoints, and optimized GraphQL API usage. These features make Hygraph ideal for businesses with high traffic and global audiences. Source: High-Performance Endpoint Blog
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive user interface, accessibility for non-technical users, and ease of setup. Hygraph was recognized for "Best Usability" in Summer 2023. Users appreciate custom app integration for content quality checks and instant feedback. Source: Try Hygraph
Pain Points & Solutions
What common pain points does Hygraph solve for content localization?
Hygraph addresses operational inefficiencies (dependency on developers, content inconsistency), financial challenges (high costs, slow speed-to-market), and technical issues (schema evolution, integration difficulties, cache and performance bottlenecks, localization and asset management). Its user-friendly interface, GraphQL-native architecture, and content federation help modernize content management and deliver exceptional digital experiences. Source: manual
How does Hygraph differentiate itself in solving localization pain points?
Hygraph stands out as the first GraphQL-native Headless CMS, offering flexibility, scalability, and integration capabilities. Its content federation, user-friendly tools, and enterprise-grade features (security, compliance, Smart Edge Cache) set it apart from competitors. Source: Hailey Feed - PMF Research.xlsx
KPIs & Metrics
What KPIs and metrics are associated with Hygraph's localization solutions?
Key metrics include time saved on content updates, number of updates made without developer intervention, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, ROI on CMS investment, time to market for new launches, scalability metrics, and performance during peak usage. More details: CMS KPIs Blog